RUGCEL WINCH 13500lb 12V Waterproof Electric Steel Rope Winch with Roller Fairlead,2 in 1 Wireless Remote Control, Wired Control,for Truck SUV, Trailer Winch

Everything went smoothly. The product was shipped quickly, and the seller was very attentive and kind. The product has been very useful to me. I would definitely recommend it to everyone. A must-have for your vehicle!

20 k winch this is a 11,500 pound machine completely dead (track machine ) will buy it again with out any doubt super happy with this product easy to install did the whole thing on n about 3 hours including welding , 1inch plate and the base for the battery box highly recommend Thanks

This is a nice looking winch at a great price point. Installation was easy and it seems to work fine though I have yet to use it for any significant recoveries and such. My one complaint is the manual. It is a great looking manual but it does not have any installation instructions other than where the electrical connections go. There is also nothing in the manual about how to use/charge the remote control. Also, it appears that Rugcel does not have a website, strange these days.

Very nice looking winch and everyone knows that’s what they do most of the time

So I installed this winch (13.5K) on a front hitch mount on my 2020 F350 SD - everything looks good and functions properly - the winch by all appearances seems to be very tough and well made. My test pull was just done in the driveway and not in an actual off-road situation, so take that for what it is worth. I ordered my unit with a steel cable as it will be stored in my truck bed under a metal roll-up cover and I don't want a synthetic cable that will deteriorate with the heat build-up in the bed. As far as the cons there were a few but they are minor...(1) the 4 holes on the control box that sits at the top of the unit did not line up and had to be drilled out with a slightly larger bit which is something they should just do from the get go at the factory. (2) the battery cables need to be a bit longer as they barely reach the trucks batteries - I have dual batteries and had to run the positive to one side and the negative to the battery on the opposite side of the truck as both cables would not reach a single battery - another 2-3 feet of cable would be nice and would make for a cleaner lay-out and allow for closing the hood and actually being able to drive while the winch is mounted on the front hitch - for this reason alone I will only give it 4 stars instead of 5. (3) it would also be nice to have a pair of clamps to allow quick attachment to the battery rather than having to screw the cables to the battery terminal posts. SO RUGCEL IF YOU ARE LISTENING - add clamps and some extra wire and you just solved #2 and #3 above at the same time. Basically I have done this myself with readily available parts but it should have come this way from the factory.

I purchased this winch about 6 months ago for placement on a 20 foot gooseneck trailer. The old winch was shot but I had the mounting brackets. I bought a new steel plate to reinforce the connection and drilled some new holes for mounting. I have pulled up 4 vehicles all of which had badly rusted wheels to the point they didn't roll. I drug those vehicles up onto the trailer with this winch. Yes, I had to give it a rest quite a few times, but it did the job eventually. I also pulled up a 12,000 lb tractor. I do have two heavy duty deep cell batteries hooked together as the power supply. Highly recommend!

Buena calidad no le envidia marca a ningun guille nítido bien fabricado excelente muy contento compralo

Had the winch for 1 year, then the free spool/disengage lever froze up and only turns hard and will not lift or return to engage or disengage the winch motor to the spool. This makes the winch mostly useless for normal off road use. All of the screws/bolts are NOT stainless steel, they rust too. The paint has peeled off. Sorry I trusted the reviews, this is junk. 7/2025 update - finally got email from manufacture, they sent parts diagram of some winches so I can pick out the parts needed to replace the clutch assembly and get me a price for the parts as the warranty is only 1 year ( winch broke at 11 months but it has taken this long to hear back). I will see what it costs to fix and if it works. Suspect a new winch from a different brand may be what happens. UPDATE - 9/2025 Finally heard from manufacture in China (after posting this review), I listed the parts needed to possibly fix it myself, they charged me for parts & shipping, waited 4 weeks, but sent only some of the parts (from China). Critical parts not sent. Contacted them about this and no response. So be aware if the winch works great, when it breaks your not getting any REAL support or service from them. Save you money and get a different brand. Too bad most (if not all) are made in China.

I do a lot of off-roading, which means getting stuck in mud is almost guaranteed sooner or later. My friends always laugh when it happens, but since I got this winch I don’t stress anymore. It’s strong, quick, and really steady. What surprised me most is how quiet it runs. Unlike other winches that squeak and grind, this one works so smoothly it feels effortless. The waterproof design is another big plus. I once got caught in heavy rain and ended up buried in a muddy pit. The winch was completely soaked, and I honestly thought it might fail. Instead, it powered through like nothing had happened and pulled my car out with no trouble at all. That gave me a lot of confidence in its reliability. Now I don’t hesitate to take on tougher tracks. This winch has turned those frustrating moments into just another part of the adventure. If you spend time off-road, it’s the kind of gear that makes the whole experience a lot more enjoyable.

Buenas tardes tengo problema no tiene fuerza ya habia tenido uno de la misma marca y nada que ver

Winch works great used it a couple times to unload cars off a trailer holds weight pulls it no problem. Cheap winch I’ll be buying more for future projects 👍🏻 Don’t worry about name brand winches…Look into information Warn and all those upper quality are all made in China now so it’s not worth the sticker price. This works just fine comes with all you need to mount and bolt up I did it in 45 mins. Wireless controller has good range too came with extra batteries as well 👍🏻👍🏻

This winch is being used on my towtruck and it pulls stuff on faster then my hydrolic winch ever did 100% recommended Only thing that need to be improved is they need to send 2 remotes not just 1

This product is awful. I received exactly a month ago. Tested (no load) and worked. Today, tried to winch a rolling car on a trailer (light duty) and within 2 minutes, stopped working! Now only clicks and doesn’t even turn anymore. Eventhough it says in my orders that it could be returned up to today, Amazon just keeos going in circle and cannot soeak to anybody… DON’T BUY THIS!!!