Why offer: add a protection plan: 4-year protection for $6.99 3-year protection for $4.99?

I wasn't aware of any protection plan. This is one of several lifetime medications prescribed by my vision veterinary for my little rescue. He uses it with little drama and I sourced it on Amazon because it was a third of the cost of the vet. Sorry, that doesn't really answer your question.

Is this effective in cleaning hard crusty area where tears dry?

This is for dry eye and redness. You can find an eyewash pad similar to a human's eyewash pad for the crusty tears.

How does his compare to Optimmune? Or has anyone used this in place of Optimmune?

I was prescribed Optimmune for my beagle. I read other reviews where people switched to Optixcare from Optimmune (because of price) and were fine with it. As previous reviews say Optimmune creates tears Optixcare does not. I have to use more Optixcare (1 drop 3x a day for life) as opposed to twice a day for Optimmune. I do notice his eyes get a bit red around the edges if I don’t keep up with the regimen (at one point his eyes got really red and he was rubbing both his eyes with his paws so I used sea salt in warm water and wipes with a flat cotton round for a few days twice a day and he recovered.) his eyes get red and dry. Optimmune also makes his eyes streak tears down his face which constantly mat his facial fur but I have to say it does work better than Optixcare in keeping his eyes moist as it is oil based not water based like Optixcare. So, it’s really up to your preference and how well your dog tolerates or benefits from either. I do go back and forth between the two but I prefer Optixcare because it’s less expensive (or is it considering I’m using more? ) and not as messy.

Amazon claims that they “gave the package to a receptionist”. meanwhile, they did not ring my doorbell or knock. i live in a house.

I can’t answer why they gave the package to a receptionist. You have to ask Amazon.

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OptixCare Eye Lube Plus + Hyaluron 20g for Dog Cat Horses, Pack of 3

Product ID: 712694875

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🐾Safe for dogs, cats & horses

💧20g dual-hydrating gel

🚀Instant moisture barrier

Description

👁️‍🗨️ Keep your pet’s eyes sparkling with every blink!

ON THE GO READY - Convenient stand-up tube design makes eye care effortless wherever life takes you and your pet.
ALL PET FRIENDLY - Perfectly safe and effective for dogs, cats, and horses—because every pal deserves care.
SIMPLE EFFECTIVE - Just 1-2 drops as needed—easy application that fits your busy lifestyle.
HYDRATE LIKE NATURE - Dual-action carbomer + hyaluron formula mimics natural tears for ultimate eye comfort.
LONG LASTING LUBRICATION - Provides extended moisture to soothe dry eyes, reducing irritation throughout the day.

OptixCare Eye Lube Plus + Hyaluron is a 20g gel designed to provide long-lasting hydration and protection for dry eyes in dogs, cats, and horses. Featuring a dual-hydrating formula with carbomer and hyaluron, it forms a soothing, water-like barrier that mimics natural tears. Packaged in a convenient, ready-to-use tube, it ensures easy application anytime, anywhere.

Specifications

Package Dimensions	13.49 x 10.49 x 3 cm; 100 g
Manufacturer reference	876198042524-3
Color	Original Version
Size	20g
Quantity	1
batteries required	No
Batteries Included	No
Item Weight	100 g

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