Is it safe to use the product in warm/hot conditions?

It is normal for the power bank to reach temperatures between 37 and 48 °C when the ambient temperature is 25 °C. This device complies with IEC 62368 certification standards to ensure safe operation.

Is the power bank compatible with Android phones? Does my phone case affect the charging process?

The power bank is designed for iPhones from iPhone 12 onwards, excluding iPhone SE 3. Phone cases with a thickness of more than 2.5 mm or those that are not magnetic may affect charging efficiency.

Why does my phone not reach 15W wireless charging power, but only 7.5W?

This power bank is not Android compatible, only provides 7.5W wireless charging for iPhone 12 or above. When the USB-C port is charging a device, the wireless charging power will be reduced to 5W

Why does charging stop at 80%?

As part of iOS 17's thermal management strategy, charging may automatically stop at 80% to protect the battery from overheating.

Why isn't there a power bank that delivers less charge than expected?

The capacity reduction during charging is due to a 30% to 45% loss of energy in the conversion circuit. Therefore, a fully charged power bank provides about 2,750mAh to 3,500mAh to devices.

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Description

⚡ Power up in style—never miss a beat or a charge!

SAFE SOUND - Multi-layer protection guards against overcharge, heat, and discharge.
MAG SAFE MAGIC - Strong 10N magnet for perfect wireless alignment every time.
LIGHTNING FAST BOOST - PD 20W USB-C charges iPhone to 55% in 30 minutes.
STYLE MEETS FUNCTION - Sleek black & Van Gogh-inspired design—charge with personality.
POCKET SIZED POWERHOUSE - Ultra-slim 6.9mm, 110g—carry energy, not bulk.

The Kuulaa Power Bank Ultra Slim is a 5000mAh magnetic wireless charger designed for iPhone 12 through 16 series. At just 6.9mm thick and 110g, it offers ultra-portable convenience with PD 20W fast charging and 7.5W wireless options. Its strong 10N magnet ensures perfect alignment, while advanced safety features protect your device. A sleek, minimalist design makes it a must-have accessory for the modern professional on the go.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.