eufy Omni C20 Robot Vacuum and Mop, All-in-One Station, Auto Mop Washing and Auto Drying for Hands-Free Cleaning, 7000 Pa Powerful Suction, Self Emptying, 3.35-Inch Design

Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor.What I like:-VERY easy to use.-easy to follow instructions-has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another--which is SUPER helpful!).-color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray).-very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it).-works great on white carpet and easily transitions from my living room to dining room (which has a slight bump).-when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself.-just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch).-if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords).What could be improved:-nothing really in particular to this.-It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum.-Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor).-Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note.Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it's "butt" and now they are cool and she does not mind it at all. Pleased with this product and would recommend! :)**UPDATE**On another note, Eufy has amazing customer service! I received an email from them addressing each of my "what could be improved" components with more information on the product. Very impressed.

I have been an iRobot Roomba buyer since 2007. My last Roomba bit the dust this month, and I did a ton of research before buying a replacement. I went with the Eufy for a few reasons: price point, cleaning power, quietness, and sleek design.Price: Very reasonable. Almost reasonable enough that I'd consider getting another one for my second floor. For now I'll just carry it upstairs.Cleaning power: This thing sucks... It's suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it's inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn't pick up anything in that dust filter... So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning.Quietness: I work from my home office, and this thing is quiet enough that I don't even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD-- you couldn't even have a conversation with someone in the same room, let alone someone on speakerphone.Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won't be an issue.A few considerations: I was hoping to find a robot vacuum that wouldn't eat my carpets' tassels, but I don't think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn't always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn't seem to bother Eufy. It has pulled off probably 2 tassels so far.The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn't seem to do that. But, it doesn't seem to matter, because it still hits every spot in the rooms.I'm a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We'll have to see if Eufy has the same longevity.All in all- I'm very happy with my purchase and definitely recommend it!

The first two days of using this vacuum kept saying that it was tilted and would not turn on. It didn't matter if it was at the charging base or on the vinyl plank flooring. I had quite a few interactions with Eufy customer service and they said it happens to a very small percentage of their machines. After the second day it started working and I have not had a problem with it since.The vacuum function works perfectly and the self-cleaning brush roll gets a majority. If not all of that dog hair and human hair off of it. The mop function works good for keeping up with the house, but it will definitely never replace hand mopping.Is at times a little loud when it is emptying the dust bin into the base station. But other than that I can go to sleep upstairs with it running downstairs. Make sure you don't forget to order some extra bags for the base station dust collection and a few extra mopping pads just to keep them fresh.