Pod: Ultrasonic Retainer Cleaner. The Original Retainer Cleaner Machine, Aligner Cleaner, Nightguard Cleaner, Mouthguard Cleaner, Denture Cleaner. Ultrasonic Cleaner For Oral Dental Care

So I bought the pod originally on Amazon and after less than 2 weeks, it’s stopped working. While it worked, it did an amazing job on my retainers. They looked newer than new 😆 So I contacted customer service and let me tell you Lucy did an AMAZING job!! She took care of my issue and made sure it was resolved and followed up to make sure I was satisfied with the resolution. The product works great, the customer service is even better so I greatly recommend the Zima pod and don’t worry if you run into an issue, Lucy and the customer service team will take care of you!

I have had a great experience with Zima Dental Pods and their customer service. My regular dental pod worked perfectly for about a year and performed exactly as expected. After extended use, it started having issues, so I reached out to Zima for assistance and that is when Lucy stepped in. Lucy was incredibly helpful, responsive, and made the entire process easy and stress free. She listened carefully to the issue and made sure I received exactly what I needed, including an upgraded model for free! The new pod works great and I am very happy with how everything was handled. The product quality is great, but the customer service truly stands out. Lucy did an amazing job and I would absolutely recommend Zima to anyone.

Good device, take a little while to figure out the right amount of pressure for the power button. It is strangely difficult to turn on at times. The pod works well though not the miracle-worker - older stained trays will not become clrystal clear despite the social media ads. The first pod I received was deffective, but the customer service was terrific in handling the problem and sending the replacement promptly and efficiently. Very imperssive by the service.

The Zima Dental Pod is a great device to clean your mouth guard or retainer and provides a very thorough clean. It's easy to use, you fill it with water, add a fizzy tab, pop in your retainer, and push the button. Post clean can be a bit difficult, as I noticed with the Zima Dental Pod, when you go to drain the water, droplets may get in the bottom of the device or power outlet. This unfortunately is what happened with mine most likely and resulted in it not working after 1 month of usage. However, the Zima Dental customer care team were incredibly kind, responsive, and empathetic to my situation and provided me another one to replace it. I ended up receiving a Zima Dental Pod PRO for my troubles and highly recommend it as it has a better design where the base is bigger and droplets of water aren't as likely to drop into danger zones while cleaning. Lucy who was the care rep that took care of me is phenomena! One of the kindest and supportive customer reps I've ever had, she has made my entire journey painless when I was on the brink of not even wanting to reach out believing nothing would be done...But she and Zima Dental has proven me completely wrong. I really appreciate all Lucy has done, from her kindness and follow up at each step, ensuring everything was handled with care. From one Customer Service Agent (IT Support Analyst) to another: Keep her on your team, give this girlie a raise and promotion! She is an absolute asset to you and deserves it. And to anyone on the fence about buying a Zima dental pod, do it! I love mine and enjoy my morning ritual of cleaning my retainer and knowing it's ready for the night!

I love this - even the packaging! My mouthguard is several years old. Despite cleaning it daily, it still looked pretty bad. I just started using the Zima Dental Pod last week and I’m seeing an improvement already. And, I don’t think it’s reached the best it’s gonna get yet. My mouthguard is looking better than before I used this product - by far. Plus I believe it’s getting a better daily cleaning than what I was able to do. The packaging design was kind of cool to me too. I was impressed with the way it was organized, the easy and clear instructions included, the design of the pod itself, even the way they designed the tablet box to open so easily with just a push. All of this contributed to making me feel more confident in the product. I don’t feel like I purchased a gimmick. The only thing I don’t like is that the cost of their cleaning tablets is exorbitant. They are not the only tablets that can do the job but unfortunately, if you use something other than their tablets you could lose warranty protection. The company has a concern about how the ingredients in other tablets could negatively affect the dental pod itself. For now, I’ll have to reduce the number of times I use the tablets per week until the warranty protection period is over and then use other tablets. The tablet cost is why I deducted a star on the rating.

Great product. Has really cleaned up some old nightguards/retainers that I had that were stained. Also very attractive on my countertop. I have been on the fence for several months now about ordering one of these due to the price as there are a lot of less expensive alternatives. I also wasn't sure if I should get the original pod or the pro pod. I'm glad I got the basic one - it is a nice size and holds my retainers just fine. Don't hesitate to get this - they are worth it.

I bought the Zima Dental pod about 7 months ago and it worked perfectly, doing an excellent job of keeping my aligners clean. Then all of a sudden it stopped working. No problem though as I had registered my warranty and Zima customer service stepped in to save the day. Lucy M. was incredible and replaced my dental pod with ease making sure I was taken care of. Lucy and Zima are very customer focused and timely. Glitches happen but knowing you will be taken care of when they do makes me a customer for life.

I am pleased, my mouthguard is now cleaner than when I was following my dentist's recommendation of daily brushing and weekly tablet wash. I feel more comfortable putting it in at night with the fresh taste and knowing it is clean.

Although it seems expensive, this product was definitely worth it for my retainers. They provide 6 capsules that have lasted me 5 ish months since I don't always need them (only for a deep clean) and it only takes 5 minutes to clean my retainers.

Súper cómodo, junto con la pastilla limpia muy bien la guarda oclusal

Only had this for a very short time but I was very impressed with the clean design and very simple one button operating functionality, which to me conveys a well thought out quality product. It certainly is cleaning my dentures very nicely so far! Filling, emptying and cleaning the bath are all very easy too The presentation and storage box are almost as much of a work of art as the product!

Bonjour, l’appareil, comme j’ai commandé par Amazon il marche plus et je voulais retourner mais les postes Belgique il voulait pas me prendre je ne sais pas pourquoi est-ce que vous voulez bien me répondre

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