Question 1

The dimensions say 5.25"l x 1.5"w x 13.5"h  is it really only 5 inches long and 1.5 inches wide?

Accepted Answer

Good catch. I have no idea where they got those measurements from. It doesn’t let me attach photos but it’s about: 14.5” long, 7” wide, and 13” high. That being said it doesn’t take up much more space than 2 gallon jug water bottles which we’d have on our counter top if we didn’t have this filter. Unless you have NO countertop space I wouldn’t let the size be the deterrent as it’s totally manageable. Hope this helps!

Question 2

May I take the carafe model on a domestic US flight as part of carry on?  Thank you!

Accepted Answer

Thank you for your interest in our water purifier.

We have no issue with that. It would depend on the particular airline’s size requirements for carry on luggage. Please check with them.

AquaTru Carafe Dimensions: 
13” (H) x 14” (D) x 7.5” (W)
Weight: 9 lbs

Carafe shipping box dimensions: 
20x11x16.25 inches.
Carafe shipping weight: 
13 pounds

Please let us know if you have any further questions.

Question 3

Do you need to remineralize the water?

Accepted Answer

Thank you for your interest in our water purifier.

Adding minerals is a preference rather than a requirement. Some people like to add minerals, some don't.

Some people have a misconception that the Reverse Osmosis process removes ALL minerals from water. AquaTru removes about 90% of minerals, but not all of them.
Using the standard filters, AquaTru does not remineralize the water.

We leave the option to add minerals open to the individual. Some people prefer low mineral water since it has the “cleanest” taste. Both options are available according to individual preference.

For those who prefer to add minerals and produce alkaline water, we have an optional pH + Mineral Boost Alkaline VOC Filter is made up of a proprietary blend of activated carbon and minerals, including calcium, and magnesium.

We also offer mineral drops called, Perfect Minerals, which come from the Great Salt Lake in Utah.

Please let us know if you have any further questions.

Question 4

Will this work with well water?

Accepted Answer

Thank you for your interest in our water purifier.

AquaTru is designed to filter municipal tap water. Although the RO membrane will filter out biological contaminants such as bacteria, microorganisms, and pathogens—For example: AquaTru has been tested and certified to remove Cysts, which includes Cryptosporidium, Entamoeba Histolytica, and Giardia lamblia—it is not recommended for water that may be microbiologically unsafe, such as well water or other kinds of untreated water. AquaTru has not been certified for this purpose.

Please let us know if you have any further questions.

Brand	AQUA TRU
Model Number	AT100
Product Dimensions	13.34 x 3.81 x 34.29 cm; 6.64 kg
Capacity	1.81 kg
Material	Plastic
Special Features	Heavy Duty
Item Weight	6.64 Kilograms

AQUA TRUCarafe | Countertop Water Purifier for PFAS and Other Contaminants with Exclusive 4-Stage Ultra Reverse Osmosis Technology (No Plumbing or Installation Required) | BPA Free

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