This is the 5% not 4% formula?

Ordered the 3-pack. Arrived as 4% not 5% formula. Also, did not say "Professional" Formula on the bottles. (Sold by Amazon - delivered by Amazon).

Is the professional biofreeze stronger than the regular pain relief?

I find a big difference with the professional biofreeze. I used the regular but found it not to be as effective as the professional strength. I take the roll on when on vacation and use the gel cream when I am at home if needed. I would not go back to the regular strength.

Does this contain lidocane?

I am not aware that it contains lidocane.

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❄️ Chill out pain, not your lifestyle!

DOUBLE THE ICE EFFECT - Clinically proven to reduce pain twice as effectively as ice alone
ON THE GO PAIN DEFENSE - Compact, TSA-approved size keeps you moving anywhere
FAST ACTING MENTHOL GEL - Instant cooling sensation that tackles aches on contact
MESS FREE ROLL ON APPLICATION - Precision pain relief without sticky residue or fuss
CLINICIAN TRUSTED COOLING POWER - Top choice of healthcare pros for targeted pain relief

Biofreeze Professional Roll-On delivers fast, targeted menthol pain relief clinically proven to be twice as effective as ice for muscle and joint aches. Trusted by healthcare professionals, this mess-free, TSA-friendly gel is perfect for managing backache, arthritis, strains, and soreness anytime, anywhere.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.