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Q: Is this decaf swiss water processed?

I paid nearly double for this coffee vs. my standard 8 o'clock decaf specifically because the Amazon listing states it is Swiss Water processed. My package does not have the label shown on the Amazon listing, nor does it say anything anywhere about being swiss water processed. I called SF Bay and got a message no one was available to answer my call. In this day & age of consumer demand regarding food ingredients and such this is kind of unacceptable. I will not purchase again without a definitive confirmation that this is indded swiss water processed decaf coffee.

Q: Is the Swiss Water Process used to decaffinate this coffee?

Hi, my name is Sarah from San Francisco Bay Coffee. We use only the water process to decaffeinate our beans. The water process uses water from the pristine environment off of the coast mountains of British Columbia, Canada to gently remove the caffeine until the coffee beans are 99.9% caffeine-free. This method is 100% chemical free. If you have any other questions or concerns please feel free to contact us at service@sfbcoffee.com.

Q: There seems to be nothing on the packaging to indicate this is, indeed, swiss water process decaf....how can i trust that it truly is?

Hello, Thank you for contacting us. We use only the water process to decaffeinate our beans. The water process uses water from the pristine environment off of the coast mountains of British Columbia, Canada to gently remove the caffeine until the coffee beans are 99.9% caffeine-free. This method is 100% chemical free. I will attach a link below to our process information. We do hope you enjoy! https://www.gourmet-coffee.com/decaffeination/ Kindest Regards, Tricia

Q: I am wondering why the last two bags of the decaf espresso roast was filled with more crumbled beans than whole beans. what’s up with that?

Sometimes they get crushed , shipping or storage but it's not like anyone is trying to put you out .. Accidents happen, I would be more worried about holes and not having the coffee than crushed beans .. However SFBay is a great company to deal with because they just want you to enjoy the product from start to finish..

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Description

☕ Elevate your decaf ritual—flavor without compromise!

FAMILY OWNED QUALITY - Backed by a trusted American family brand with a satisfaction-first promise.
FRESHNESS GUARANTEED - Whole bean format ensures peak flavor—grind fresh for your perfect cup.
ECO CONSCIOUS SOURCING - Support sustainable, shade-grown farms restoring rainforests worldwide.
PURE ARABICA EXCELLENCE - Savor a smooth medium-light roast with toasted almond, chocolate & mandarin notes.
CHEMICAL FREE DECAFFEINATION - Enjoy rich flavor without jitters thanks to the natural water process.

San Francisco Bay Coffee Decaf Gourmet Blend offers 908g of 100% Arabica whole beans, naturally decaffeinated via a chemical-free water process. This medium-light roast delivers complex notes of toasted almond, chocolate, and sweet mandarin, all sourced sustainably from shade-grown farms. Kosher certified and family-owned, it guarantees fresh, premium coffee with an eco-conscious footprint.

Specifications

Product Dimensions	9.53 x 13.97 x 22.86 cm; 907.18 g
Item model number	5694s
Product Name	Coffee
Units	908.0 gram(s)
Storage Instructions	Store in a cool, dry place. Seal bag to prevent exposure to air.
Manufacturer contact	San Francisco Bay Coffee, Trecenydd Business Park, Unit Q, Caerphilly CF83 2RZ, UK
Country of origin	Wales
Brand	San Francisco Bay
Cuisine	American
Format	Whole Bean
Speciality	Kosher Certified
Caffeine content	Decaffeinated
Package Information	Bag
Manufacturer	Rogers Family Co
Serving Size	75 scoops

Have a Question? See What Others Asked

Is this decaf swiss water processed?

Is the Swiss Water Process used to decaffinate this coffee?

There seems to be nothing on the packaging to indicate this is, indeed, swiss water process decaf....how can i trust that it truly is?

I am wondering why the last two bags of the decaf espresso roast was filled with more crumbled beans than whole beans. what’s up with that?

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