Bush Furniture Cabot 2 Drawer Lateral File Cabinet in Heather Gray, Home Office Chest for Letter, Legal, and A4-size Document Storage

I bought two of this item, so my review is a reflection of that:At first, only one arrived. I had to get Amazon to resend the other. There was some debate with the first delivery guy about whether or not he was responsible for bringing the item upstairs (I paid extra for this, he said that wasn't a possibility). The second delivery went very well without discussion.The first item I put together took time, but wasn't too hard. I did it without help and I'm not the most handy person- I just followed the directions carefully. I was pleased with how it looked but I was surprised that some of the parts were very flimsy- the bottoms of the drawers were just cardboard (I guess that's ok because the files float above the bottom, hanging on racks) and the edges of the drawer and the drawer pulls were also cheap plastic. The rest of the wood seemed to be pretty sturdy and attractive.The second item didn't go as well. There were a few steps missing from the instructions- if I hadn't already put one together I would've been confused. There were the same issues with plastic/cardboard vs. wood. This time, some of the holes weren't drilled well and the cam-locks didn't go in as smoothly. Because of this, a couple of parts didn't fit together as tightly as I'd like, though I think they'll hold.TLDR: This was a little frustrating, but it mostly worked out in the end.

This is a bit pricey compared to more value oriented furniture, but it was well worth the extra cost for me. The money went into a move developed design compared the IKEA drawer it was replacing.1. The shelves open and close softly and quietly. This uses lots of well-oiled ball bearings instead of just a wheel on a slide.2. Counterweighted backside keeps the drawer stable, even if the drawers are open and heavily loaded.3. While still engineered wood, it's pretty thick. The laminate also feels smooth compared to the rougher texture you'd get from IKEA.Not saying IKEA is bad, but this definitely feels more upscale to justify its higher price.My only criticism is the anti-tipping mechanism. There's a little latch on the drawer that only lets one drawer open at a time so that if you tip it over, the contents of the drawer won't spill. Unfortunately, the latch is too flimsy to actually prevent a tip-spill. Instead, all it does is restrict the drawer from easily opening both shelves at once. It also adds a clicking noise when you open/close in an otherwise perfectly quiet drawer. Luckily, you can just opt to not install the latch.Lastly, my thoughts on the assembly.The instructions were very clear and simple, and the pieces are well labeled and organised. I wouldn't call this an easy assembly, though. There were a LOT of screws that needed to be forced into tiny holes. None of them were pre-tapped. What I thought was a 1-hour assembly dragged on into 4 hours, and my hands were hurting by the end of it.

This product was sent to me with no assembly instructions. I had to contact the manufacturer.

Great Product

My wife needed a lateral file, something that would do double duty as a TV stand and a filing cabinet. She wanted a dark wood finish to match other pieces in the office. We looked at various options at the local office supply stores, but the only choices were really cheap and flimsy Sauder-brand furniture or an expensive very utilitarian-looking metal filing cabinet. We saw some other styles of Bush furniture and I've had some in the past that was fairly solid, so I took a chance and ordered this online. Since there were no other reviews, I didn't know what to expect.The package arrived earlier than expected and was well packaged with extra cardboard on the corners to prevent damage. In fact, no pieces were damaged or scratched. The package weighs over 80 lb. and needs two people to move. Instructions were well illustrated and clearly written. Pieces that needed to be labeled were clearly labeled. All the fasteners came in labeled bags. This item would have received 5 stars except for a few things:1. The pre-drilled holes weren't cleanly bored and screw holes weren't deep enough resulting in some alignment issues during assembly. Some pre-drilled holes were too big and screws wouldn't hold. For some parts, I had to use my own screws and drill new holes to ensure a strong connection.2. The hardware with the exception of the drawer slides were crap. The RTA cam-locks didn't fully engage so I couldn't tell if I had turned the cam far enough. The small screws used to fasten nearly everything from the drawer slides to the edging for hanging folders were junk. I don't have a lot of forearm strength, but the screw heads kept twisting off. It might have been because the holes weren't drilled deep enough, but even when they were, the heads still popped off. Now I worry that the drawer slides may eventually fall off.3. Because the holes weren't drilled properly, when inserting the screws, the vinyl laminate would pucker and the pieces wouldn't mate properly. There would be a substantial gap between the pieces.4. The drawer handles look like metal, but they're actually chromed plastic. Very cheap feeling. The hanging rails are all plastic. Also very cheap. Not sure if they'll support a full load of file folders5. The safety mechanism to prevent both drawers from being opened at once (to prevent a tip-over) doesn't work very smoothly.The Bush furniture I used to have was much better. For the price, I expect more and would have liked more metal components and better hardware. The instructions say that the drawers will hold 60 lb. each and the top will hold 200 lb. The finish looks nice and the edges look like they should be durable enough, but we will see. All in all, it's just okay.

Really like this unit. Easy to put together and quality is good.Two reasons why I did not give it a 5 star1. You can still see the hardware a bit on the sides ... I tried adjusting but just a bit2. The handles they gave were plastic and very cheep... I went and bought someOther handles... but there is a part for the folder that I had to remove and put back on to change the handles.Other than that this is nice unit

It was a tad difficult in putting together as the instructions weren't all that clear. Also make sure you attach it to the wall, otherwise when opening the top drawer if it has a few heavy items in it, the cabinet will tip over!

It was great. Looked great as well.