ProForm 750R Folding Smart Rower with 30-Day All-Access iFIT Membership

First I would like to say that I originally received a rower that didn’t work, so I wrote back and without hesitation, they offered to send me a replacement Proform rower at no extra cost. They also paid to have the inoperable rower to be picked up free of charge. I am very happy with the service that was provided and they made a situation that was not good into a positive experience. Thank you so much for giving me the equipment that I will enjoy for years to come.

I purchased a Proform 750R Folding Smart Rower in early July through a reseller on Amazon. When the product arrived, I also purchased an extended one-year warranty. I assembled the product, activated it through the internet, and registered the product as per instructions. The product powers up but none of the functions such as elapsed time or stroke counting have ever worked. I have had two extended sessions with iFit customer service (who are very difficult to reach in person) and eventually they concluded that they needed to send a technician to service the equipment. Then 6+ weeks passed and nothing happened. Finally I posted an honest negative review and (after a couple of weeks) I was contacted by an escalation specialist. Two or three conversations later, they concluded that they will do nothing because they don't have a service tech in my area. And they refuse to refund my money. This is a terrible, worthless company!

Great value, certainly cheaper than the Norditrack models. Contrary to a lot of reviews you dont need an iFit account and they were upfront about that when I called support. I do have an iFit account and it was very easy to add. Very good quality and has a holder for your phone or tablet to follow the workout.

Our purchase said it comes with one year of iFit. The console itself is completely locked and they tell you repeatedly to signup to iFit to unlock. If you go to the Activate area for iFit to unlock your rower they want your credit card and you only get 30 days free not 1 year like it was advertised. We found a work around - if you press and hold the bluetooth button (it looked more to me like a wifi button) hold for 30 seconds until a green light comes on - continue to hold until the display shows a full circle. At that point you have just unlocked your console. They don't tell you this in the instructions - they want you to signup for iFit. We still may sign up for it to see how it is but as of now we are interested in another monthly fee. So far it seems sturdy and runs well. We've only had it about a week. Oh, the box was fiercely damaged when we received it from USP. But they did package everything well and nothing was damaged inside.

Great rower! Easy to put together. Exactly what I expected with a Proform👍 Only purchased it 2 months ago but very happy so far.

It's quiet, reliable and straight forward to use. I have been using this rower for a year. I had an ifit membership for a year. Ifit taught me how to row and I have become a 3-5 time a week rower.Strengths: built well, resistance levels are good, the pulling action is smooth and the seat is comfortable. Solid motion at stroke rates under 32 per minute. Super quiet with the magnetic resistance system!Weaknesses: not great at high stroke rates (over 32 SPM) the band does not retract quickly enough and sags. The display only shows 1 stat at a time without a tablet. Overly generous split time and total distance (on a concept 2 I am about 30 seconds slower per 500 meters).I would buy this unit again at the price of $600. Anything more than that, I'd probably look at competitors.Why 4 stars? Basic display and slack in the resistance band at high stroke rates.

I enjoyed this rower while it worked, and I would love to be able to give it a better rating as it worked great for what I wanted. However, the rowing strap snapped in just over a year of regular use. I contacted customer support from Pro-form for help, but it took a long time even to reach anyone, and when I did, I was told the warranty was expired, and the part was not covered. I made the assumption that the quality of the parts was better than this. I am now waiting on the replacement part to be delivered so I can fix this and sell it so I can buy a rower of better quality.