The remote isn't working, purchased the end of May, can I get a replacement?

If you have other candles; try different remotes. They are pretty interchangeable.

I would like to purchase extra remotes so I can use in multiple locations. Can I do this?

It’s just as easy to take the remote with you from room to room. Remotes, if this Seller sold them would more than likely cost more than the candles. Carry the remote it’s light and can easily fit in your hand or pocket.

Does the 3 inch height include the bulb at the top or just the candle itself?

The candle itself! Sadly, I didn’t read the whole description of this candle! It is real wax and I put them outside in lanterns onlynti see them melt down! I needed that size and it’s my fault

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Description

✨ Light up your life, not your waste! 🔥

BRIGHTER SOFTER GLOW - Experience a warm white flicker that mimics natural daylight—perfectly soothing and Instagram-worthy.
VERSATILE DECOR ESSENTIAL - Elevate weddings, parties, or cozy nights in with elegant, flameless votive candles safe for any setting.
FAMILY PET SAFE AMBIANCE - Enjoy the charm of candlelight without fire hazards, wax drips, or harmful scents—ideal for homes with kids and pets.
SMART REMOTE TIMER CONTROL - Effortlessly set the mood with wireless remote access and customizable auto on/off cycles.
ECO FRIENDLY RECHARGEABLE POWER - Say goodbye to disposable batteries and hello to endless ambiance with a quick 1-hour USB charge.

The Homemory 6Pack Rechargeable Flickering Flameless Votive Candles combine eco-conscious rechargeable technology with a realistic warm white flicker. Featuring a 1-hour USB quick charge, over 35 hours of bright light, and a remote with timer settings, these safe, versatile candles are perfect for stylish home decor, events, and family-friendly environments.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.