Is the rubber bottle white, no matter what "color" the cover is? (ie~ if i choose "gray", will water bottle still be white?)

I chose light gray cover and the water bottle is a creamy color as shown in picture.

How do I put ice cubes in the hot water bottle? The bottle mouth is so small.

Hello, thank you very much for your question. You can divide ice cubes into smaller chunks so that it can fit into the hot water bottle. Or you can put water in hot water bottle and put it in the refrigerator, so that the water in hot water bottle becomes ice cubes. A good solution to this problem. I hope my answer is helpful to you. If you encounter any problems during use, please feel free to contact us and we will answer for you.

It is made in China. Thank you.

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🔥 Stay warm, stay safe, stay ahead of pain relief!

CERTIFIED SAFETY - Meets BS1970:2012 British Safety Standards for reliable pain relief.
VERSATILE THERAPY - Use hot or cold to soothe cramps, muscle soreness, and injuries year-round.
PREMIUM DURABILITY - Made from natural rubber with superior heat, aging, and explosion resistance.
THOUGHTFUL GIFT CHOICE - Perfect wellness companion for friends and family who value self-care.
EFFORTLESS SAFE FILLING - Wide-mouth design ensures quick, spill-free pouring without burns.

The Fythao® 2L hot water bottle features a wide-mouth design for safe, easy filling and is crafted from natural, explosion-proof rubber. Tested to meet British safety standards, it offers versatile hot and cold therapy for effective relief from cramps, muscle soreness, and injuries—making it an essential wellness tool for every season.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.