They refunded my money and did not want the item returned.

Can I purchase just the replacement bolt?

Yes...you should be able to purchase just the bolt. But it might be easier if you took the old bolt to a local hardware store. They may be able to match the tread design and be cheaper than going thru the manufacturer

Why will the seller not accept the item when requesting to return?

Because they’re cheats and Amazon helps them get away with it. If something hasn’t been used because it couldn’t be installed, there should be no problem accepting it in return. Even aids for getting up from a chair they won’t accept return. This is a racket and we’re the marks. Amazon used to protect their clients. NEVER BUY FROM THESE PEOPLE!

Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

Nope. Amazon says it’s clearly stated, which it is not. It says it’s returnable but it’s not. Complain to Amazon. Write bad reviews explaining they cheat customers. Contact your state’s consumer protection agency. That’s what I’ve done. And warn as many unsuspecting customers as possible.

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🚽 Rise Above the Rest: Comfort and Confidence at Every Sit!

ROCK SOLID STABILITY - E-Z Lock base ensures no-slip, secure attachment every time
BUILT TO LAST SUPPORT - Durable polycast plastic supports up to 300 lbs with ease
QUICK TOOL FREE SETUP - 3-step installation in minutes—no plumber needed
ELEVATE COMFORT SAFETY - 5-inch riser with padded handles for effortless sit & stand
UNIVERSAL FIT ZERO HASSLE - Fits round, standard, and elongated toilets with adjustable arms

The Carex E-Z Lock Raised Toilet Seat with Handles adds 5 inches of height to most toilets, featuring a secure locking system and padded arms for enhanced safety and comfort. Designed to fit round, standard, and elongated toilets, it supports up to 300 lbs and installs easily in minutes, making it an essential upgrade for seniors and those with mobility challenges.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

5271951₫

Duties & taxes incl.

Vietnamstore

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15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Manufacturer	Carex Health Brands
Part number	B303-00
Item Weight	2.54 Kilograms
Product Dimensions	43.18 x 39.37 x 0.01 cm; 2.54 kg
Item model number	FGB30300 0000
Size	1 Count (Pack of 1)
Color	Gray, White
Style	Elongated,Adjustable
Material	Polycast Plastic
Shape	Rectangular
Item Package Quantity	1
Special Features	Adjustable
Included components	one riser
Batteries Included?	No
Batteries Required?	No

CarexE-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Fits Most Toilets, Handicap Toilet Seat With Handles, Handicap Toilet Seat

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