Is it made of real jade? Thanks

No, they failed the sound and scratch test, which means these are glass or plastic. It’s not bad, and the price reflects these not being authentic, but the fact that everything on their product claims this is real jade is kind of shady.

Jade roller: Use the big roller on your chin, forehead, cheeks, and neck while using the small part under the eyes and around the nose. Guasha: Make sure the tool is flat and take the larger side and go up your neck. Switch the more curved section and use it on your chin. There’s an instruction come with the item.

Mine squeaks. How do I get it to stop squeaking?

Hi if your face roller is squeaking it means that the hardware is rubbing up against the stone. See if you can exchange it for another one or try to loosen the hardware a little bit and hopefully it’ll stop squeaking for you hope that helps you

How to use it? How many times/minutes a day?

Jade roller: Use the big roller on your chin, forehead, cheeks, and neck while using the small part under the eyes and around the nose. Guasha: Make sure the tool is flat and take the larger side and go up your neck. Switch the more curved section and use it on your chin. There’s an instruction come with the item. You can use the jade roller twice a day. In the morning you can use it to reduce the puffiness and help penetrate better in the evening. For Guasha, we recommend you use it three times a week. Hope it help you.

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Description

💆‍♀️ Unlock radiant skin with every roll and glide!

CHILL TO THRILL - Pop your tools in the fridge for 15 minutes to instantly reduce morning swelling and brighten your complexion.
SCULPT DEFINE - Gua Sha tool lifts and contours your jawline, enhancing natural facial architecture.
ELEVATE YOUR GLOW - Smooth away tension and puffiness with the cooling jade roller for visibly refreshed skin.
SERUM SUPERCHARGER - Maximize absorption of your favorite skincare products for deeper hydration and radiance.
SPA QUALITY SELF CARE - Durable, squeak-free design crafted from authentic jade—your daily ritual for calm, glowing skin.

The BAIMEI Gua Sha and Jade Roller Kit combines authentic natural jade tools designed to soothe muscle tension, reduce facial swelling, and enhance skin tone. Perfect for professional-grade facial massage, it supports better absorption of skincare products and can be chilled for an invigorating de-puffing effect. Compact and durable, this kit is an ideal self-care essential and a thoughtful gift for anyone seeking a refreshed, sculpted complexion.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.