👂 Hear More, Miss Less — The Future of Discreet Audio
The Select 500 OTC Hearing Aids combine ultra-discreet design with industry-leading Bluetooth LE Audio and Auracast streaming. Featuring advanced SoundScape noise cancellation and hands-free call controls, these hearing aids deliver crystal-clear sound in complex environments. Included is 3 years of expert US-based telehealth audiology support, ensuring personalized setup and ongoing care—all while being FSA/HSA eligible.
S**E
Easy to use and helps a ton!
I'm hard of hearing one of my ears, while the other is much closer to "normal", but I didn't think it was a problem that needed a hearing doctor and $8,000+ worth of hearing aids. (Why the heck do they cost so much!?!) It got to the point where I was asking people to repeat themself that I wanted to see if there was a better solution out there and I found these and they have worked really well!Pros:* Super easy to use - download the app, create an account, pair the hearing aids, adjust the volume, and you're done. I was up and running on Christmas Day without any issues* Great sound quality - These work perfectly. I only used one when I first started, but quickly found the ear I thought was good wasn't as good as I thought. I have used both in noisy situations (like weddings and restaurants) and put the "good" ear down to 5 or 10. I don't need much, but that little bit helps.* The App - I find being able to adjust the hearing aids as needed to be a plus. Loud restaurant? Turn it up a little. Quiet movie theater? Turn it down a little. Super easy to use.* Fit - I've never had other hearing aids so I don't know what to compare them to but I wear them for hours at a time and I forget they are in. At first, they were itchy but that went away quickly. They are really light weight and I can't tell they are in other than I can suddenly hear people better.* Cost - less expensive than the "other ones" but seem to be just as good!* The case also charges them - there is a battery in the case that can recharge these when you are away from a plug. Works without issue.Cons:* The app does take time to learn. I know my elderly father would struggle with that but if you can use a smart phone, you can use these.* Pairing and turning on can be finicky - I've had it where I didn't use the hearing aids for a few days and when I took them out, they didn't ding or seem to turn on right away. I just replaced them, waiting for the solid light, then took them out again and they worked as expected. The same goes for pairing with my phone. I've had about once a month where one didn't pair with my phone and I had to put it back into the case and take it out and then it worked. It happens so infrequently that I'm keeping them, but it is annoying when that happens right when I'm running late.* Cleaning - you put these in your ears so you'll want to clean them. I don't know of any fix for this but it is a con that you can't just throw these into a solution overnight and wake up to clean hearing aids in the morning.
C**C
Ongoing saga Read to the end!
1st review: Easy enough to set up but somewhat confusing; Jabra has multiple apps in the Play Store it would appear. As luck would have it I donloaded the wrong one (apparently a prior version) which didn't help. App appears somewhat lame, for example, you can define one (only one) profile for each profile category... but how do you set its name? How do you delete it if you decide you don't want it. Another thing they don't mention; the aids arrive, it is taking nearly two weeks to get the "custom setup" review with them! You are on you own until that happens. They do seem to have most of the features of a high end aid like Phonak but... it took me nearly a week to finally get the phone answering ability working (partically due to wrong app?) and the sound volume when I answer the phone is far too low.Price is certainly right about 1/3 the cost of comparable Phonak but, if it doesn't work as well is this an area you want to be saving money?2nd review: interactive online meeting was great. They did an adjustment over internet & sent me a new set of longer wires which eliminated r ear pain. Loving them! Score goes to 5 stars!3rd review: trouble! Connection to aids from phone/app keeps dropping on one or other aid. I check in morning when putting aids on that both are recognized. Later will answer a call & only hear it in one ear! Appears only way to correct is to turn aid off... which requires the charger, which I don't carry around. Desperately need a switch on aid to turn off or reset. Stars dropped to 2. Serious flaw!4th review: DON"T buy if you are looking for Auracast compatibility (I was). They claim to be Auracast compatible. It's what they don't tell you that will bite you. Auracast broadcasts on 3 frequencies, public at 16 & 24kHz and Personal at 48kHz. These aids only support low-quality, public, but you will find that most (all?) home broadcast units (those you hook to a TV, computer, pad, etc.) broadcast at 48 because they want to deliver the highest quality. After 3 months of looking I have yet to find an Auracast transmitter that will work with these aids!
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