12V DC Roof Air Conditioner, 8875BTU Cooling/Heating, 600W, 12V Battery Powered, App Control, Aluminium Alloy Core, Suitable for Trucks, RVs, Buses, etc.

When I received the unit the box looked great. Packing was good. It looked like factory sealed. We installed it into the van, connected the power. It turned on like it should. The temperature outside was 63°f so I never thought to turn it to A/C. But I did turn on the heat strip. It works great I thought!We left for our vacation to Mexico. 35 days later and 1000 miles south of the USA boarder at 90°f we turned on the A/C.After taking off the cover, the pictures tell the story.There was no coolant in the system at all. The bolts were loose on the pump and different types of bolts holding the fan on 2 of them were stripped. Scratches and bruises on the components. The guts of this unit are not new.There is no way for us to return this unit as we are miles away from home.I stopped at a car dealership and had them add R-134a. It came on and worked for about an hour. The system has a leak in it. So it’s no good at all.I called support and they are telling me that I’m 4 days passed my return date. I’m hoping I can get something resolved.Update: they contacted us and are now shipping us a new replacement unit.

Amazon should not sell this as they have NO contact info for the seller. I purchased + the warranty (thank God) and Asurion warranty could do nothing as they had no way to contact the manufacturer. I received a refund for the product only! BUT, no refund for the warranty which was pricey and not to mention now I have a square hole in my high roof cargo van neither Amazon nor Asurion cares about. I lost $$ on this one for sure. And Amazon could care less. Why sell a product even if 3rd party & a warranty if you Know there is no contact information of the seller/manufacturer?? I feel scammed big time! 😡😡😡😢😭

So as many of you have, I have been searching high and low for the “solar solution” to ac. It’s not easy. Lots of YouTube lots of measuring and thinking about drilling holes into my 17 foot camper and hating the thought of that. But understanding a holy grail exists in the form of 12v electric car like ac systems . But most are a split unit type setup. Again, drilling holes etc … until I found this guy. A proper roof mount standard install 12v ac system. It actually drops in a roof hole left from a 1800w 110v ac system. And it’s fully self contained. Let’s list the pros and the cons:Pros:1 Drops in a normal roof ac hole in an rv 14x142 Is not loud3 Has eco mode for 230-300 watt draw you can leave on all night and still stay cool and most importantly in the south DRY not humid.4 max amp draw around 48amps 12v5 16-20amp on eco 12v6 4 200ah batteries will run it for 2-3 DAYS in eco with zero sunlight recharge7 15 hours on turbo runtime at 800ah pack8 has a remote9 takes 20 min to install without doing the wiring10 seems decently built11 no drilling no holes to be cutCons:1 airflow is not real high , I’d say half of the big brute roof ac systems they come on an rv.2 smells like toxic China plastic , hope that goes away w time and run cycles .3 it’s not 15,000btu, but that’s the point, efficient ac on solar. It is cooling 150sq feet ok, and I close the bathroom off to reduce load .4 China directions not easy and they have to be asked for from the company via chat.5 it comes empty of Freon, so get ready to rent a vacuum pump from autozone (for free) and buy 500g of Freon and suck it down and fill it (YouTube videos for how, it’s a car ac system)6 it needs ac line insulation ok the cold line that runs from compressor to the coils (home depo has it)7 watch the settings If you mess them up and don’t have manual you could get stuck with a non working unit. Seller will send pdf manual on request that’s somewhat ok broken English .Overall IF it keeps working ….. this may be the best unit going for the quest to run ac on solar that’s not easy to achieve. Pretty stoked on this thing if it doesn’t die in a few weeks or months… that being said I’ve seen naked kits with the electronics and compressor and lines for like 300-400$ on Amazon…. Worst case buy one for parts and swap things out if they fail.Overall the experiment continues in the quest for ac in solar…… this may just be the ticket.

I initially felt like the ac should cool my unit better and put in a complaint. They were very responsive and helpful in explaining why my RV was too big (24 foot) for 8875 BTUs. They are right that the unit does cool just fine in the right space and that it was my mathematical mistake to purchase it without better research. I appreciate their feedback and guidance and recommend this unit for anyone in a truck, van or an RV that isn’t quite 24 feet long.

Great 12v unitAfter receiving shipping damaged incomplete unit, returned and got replacement (customer service).Instructions were kinda cryptic. Key was getting the separate air paths cut into roof and setting the mounting bolts and rails in right . Also, you * have to vaccum and charge this system yourself or have an AC tech put 600g of R134 in for youBlows cold at max draw of 900-1200w or sips power with decent cold on eco only 250-300wSolid unit for the cheddar!

Seems to have a leak in the value or block. Was charged accordingly. Would like to get replacement part however the project took a year to start so its out of warranty and even customer support. Id love to have them reach out to me for options on purchasing additional parts to fix new unit. please advice or email me asap. thanks!

Was quite easy to install then it quit working. the promised repair parts never shipped only label created. Requested refund. shipped back 2 weeks ago, still no refund. Not a happy camper

Missing manual and parts