SIHOOM18 Ergonomic Office Chair for Big and Tall People Adjustable Headrest with 2D Armrest Lumbar Support and PU Wheels Swivel Tilt Function Black

I work approximately 10+ hours from home from Monday to Sunday depending on how crazy work gets. I needed a reliable chair and that is when I ran into ergonomic chairs and found the SIHOO M18 ergonomic chair after a crazy amount of days and hours or searching and reading reviews. Once I received the product and assembled it, I knew it was a good quality chair. It takes around 30-45 minutes to assemble with the tools provided with the product. It has great head rest, lumbar, sitting support. Bought it on October 2023 and provided everything I needed. About a week ago or so, I started noticing the tilt adjustment knob was getting stuck and not actually doing anything to the tilting tension. The back rest became wobbly. It was becoming a problem because I suffer from chronic neck and back pain and was the reason I had bought this product. Forgot to mention that it helped relieve my back and neck pain. I tried tightening the screws, disassembling and assembling the chair again, but nothing worked. My pain was getting worse and was affecting my work so I contacted the companies support group via email through amazon. I explained basically everything that I explained in this review and they requested some videos and pictures to see if they could find a solution. Those pictures and videos were sent. They replied and stated they would send me a new head rest, head rest mount, and new mechanism. I appreciated their quick reply and solution but I wanted to upgrade because I didnt want to experience the same pain again so I told them if I could get a discount to another SIHOO model, product models provided in email, for the same price amount of the replacement parts they were going to send me. They agreed after speaking to their supervisor!!!!! For me it was a surprise! I expected them to not care and just send me the parts they had mentioned. For the first time in my life, a company actually listened to its customer and found a solution that the customer needed! Plus, this was all solved from January 8 to January 12, 20205! They respond in such a quick manner, respectful, and professional! The products have a lifetime warranty and the company actually means it! I recommend the SIHOO M18 ergonomic chair for someone that wants to game comfortably or works in an office or from home at least 6-8hours a day. It is comfortable, sturdy, well made, tilting mechanism, comfortable sitting cushion, comfortable arm rest, great lumbar support, and AMAZING CUSTOMER SUPPORT!!

As someone who weighs 250 pounds and spends 8+ hours daily at a desk, this SIHOO M18 chair has been transformative for my comfort and posture. The adjustable lumbar support is the standout feature - it perfectly fills the curve of my lower back, eliminating the pain I experienced with previous chairs.Assembly was straightforward, taking about 30 minutes with clear instructions. The build quality is impressive with a sturdy frame that easily supports my weight without creaking or wobbling, even after months of daily use.The adjustability options are comprehensive - the headrest height and angle, armrest position, seat height, and tilt tension can all be customized for perfect ergonomics. The breathable mesh backrest keeps me cool even during summer months.The PU wheels roll smoothly and quietly on both carpet and hardwood without marking floors or collapsing under my weight. The seat cushion maintains its shape without flattening, which has been an issue with other chairs I've tried.For larger people seeking proper support, this chair delivers exceptional value compared to premium brands costing twice as much. My productivity has improved simply because I'm no longer constantly shifting to find comfort.

Really good quality for a budget price. The setup was easy and comparable to higher end ergo chairs. The cushioning is great and the lumber support is quick to adjust, though the reaching point is all the way in the back, so you have to stand up to adjust.Only time will tell for the cushion but I'd be happy getting 5 years out of the chair

I bought this for my office and find it very comfortable. I like that the lumbar support, headrest and recline position are all easily adjustable. The seat is thick and cushiony and the mesh back is comfortable and keeps me cool. It's a good solid chair that I think will last for years. I recommended this chair to someone else at my office and she loves hers too. We are both taller women and this chair fits us perfectly.

I have had this chair for 3 years now and can say that it has held up extremely well. I am work from home 3 days a week and I vary between sit and stand. I have not noticed any change in the seat padding or anywhere else for that matter. Its holding up vey well. As for comfort. There are plenty of adjustments to customize to a variety of body types. I would say this chair is as good as the $$$$$ chair at my office for a fraction of the price. I did have one small/minor issue that Sihoo addressed immediately. I would buy again!!

This chair was an amazing purchase, its comfortable even after sitting in it for 12+ hours a day. It has really nice features that allow you to customize the way you sit so you can be comfortable no matter how you choose to sit. I also had an issue with my chair that required me to contact customer service, and they responded and solved my issue the same day. I wouldn't hesitate to buy this chair as a gift for family and friends, it does what its supposed to do perfectly.