OKAI Electric Scooter with Seat for Adults, 25/35 Miles Range, 750W/900W Peak Motor, 15.5 MPH Retro Seated E-Scooter, 10" Vacuum Tires, Detachable Battery, LED Screen, Dual Brake

After getting a SWFT Fleet ebike, I wanted my Fiancé to join me on the electric riding fun. The pink color and style of the Beetle made that a quick sale.It's a slick little package that feels well thought out. From "duh" implements like showing battery percent on the screen during charge, which my ebike doesn't. To functions, like the brake light and cruise button - I've gotten wrist pain from maintaining full throttle on my ebike over a long period, so I'm glad to see this. To a little touch like the back of the seat having finger grooves for comfort when lifting up.I especially love the feature where it doesn't have to be rolling for the throttle to work. Rental escooters and my ebike have required riders to start the motion, but the way the Beetle can take you from a stop really sells the emoped feel.Assembly was dead simple, especially compared to my ebike. No fussing with brakes or wires? No problems.The ride is good, seat comfy. Our rust belt roads aren't great and while I'd certainly say you avoid every pothole you can on a $500+ scooter, it can be ok with smaller ones. It can be difficult to dodge rough spots in the road with only the illumination of the Beetle's headlight. Hasn't stopped me yet.Another ride item is one-handed operation feels unstable, coming from a bike. I find myself listing - countering the downward force on the handle I'm using by leaning the scooter to the other side. This in combination with the bucking motion a sizeable hump in the road can provide... might get a more spirited rider in trouble. At the end of the day, I think these are just owed to the scooter characteristics of the Beetle.The last and least complaint I have is the key - tapping the key to unlock only works when a specific side of the key is pressed to the screen, and the keychain loop is off to that side rather than in the middle. You can kind of see this in the Amazon photo that includes the key (in this photo, the side of the key that's up with the NFC logo, is actually the part you need to press face down against the screen). It makes me nervous to use the key with a keychain, because it's difficult to press the key to unlock without the metal keychain also touching the screen. Haven't scratched the screen yet, and you can just press the unlock button or use your phone, but it's just... they got so much so right, and did this.I do love the cheery little chime it throws out when the key is used, though. While it really is just an escooter with seat and some plastic cladding, the array of features feels like the plucky, easily stored and maneuvered Beetle saying "I am a road vehicle." If I'm running up to the corner store alone, I grab this before I grab my faster ebike. It's a comfortable blast.

I use to drive to commute before I got a new position recently. Now, my office charges a high amount of parking fee and this scooter is the alternative commuter I found.Because my new office is close to 20 miles away from where I live, range became my primary concern. There were few options available that goes up to this range, and even if the scooter claim it can go for more than 20 miles, I’m worried that the real distance could be much less than it claims. This one definitely works well with my commute route. Although what could be better is if the seller could provide two sets of charger, so that I don’t need to carry the charger to my office for the scooter to charge up when I’m working. It’s not a big deal because I’m just going to office 2-3 days a week now. It could help more once the pandemic ends.It’s quite visible to drivers and pedestrians at dusk when I tends to ride back home, so that’s another thing I liked.I did not intend to use it in my leisure, but I actually found that this scooter fits into the trunk of my Corolla. That’s when I brought along when I visited a state park last weekend. That decision helped me greatly as I found that the parking lot is filled up, and had I not brought it with me, there will be quite some hiking between where I park and the entrance to the state park.Overall, it is a good scooter in all aspect that you would expect. I particularly like the fact that it does run a long distance with every charge, and it gets fully charged when I sleep or work.

I loved my scooter until it stopped working. Under warranty, I had to ship it back for them to evaluate it. After 2-3 weeks, the company emailed me showing photos of my scooter after receiving it. Fedex DESTROYED my scooter. It was absolutely perfect when I shipped it(aside from the factory defected motor). I had it for a short time and my commute was less than half a mile. When it arrived at the warehouse for inspection, the scooter was broken, bent, scratched. Okai, said since it was damaged in transit, they aren't responsible. But hey! If I pay almost the full cost of a new scooter, they can fix it. I asked them to reach out to Fedex, the people in charge of shipping my scooter, if they could see what the process is for an insurance claim for damaged goods.. I heard nothing. I asked Fedex myself to look into it. They denied my claim because the company should be in contact with them. I reached out again to Okai to file a claim with Fedex to pay for damages. They will not respond. Their customer service contacts were amazing until they had my scooter at their warehouse, toeing the line with my ability to file a claim. They waited as long as possible to tell me they won't help me unless I spend another couple hundred dollars to get my property back in working condition. Now, the only outlet I have to to share my experience with their scamming company. I don't think I will ever get my scooter back without spending more money. So please buyers beware. I am out $500. I don't even have my scooter any more. If you can, spend your hard earned money on a company that will honor their warranty. This trash company will scam you, lead you in with kindness to help when their product fails, then charges you because someone else broke it. Pay a bit more for better customer service because these guys will try to get you in the end.

Love this scooter. Easy to ride, easy to store. I couldn't be happier.