Can the little hood come off?

Hello, it only comes out in the head it doesn't come out completely.

Is the doll suppose to have an ice cream cone with it

The original doll had a chocolate popsicle. The new release dolls do not have this extra accessory.

I need to return this as I bought 2 and only needed 1. How can I return it?

You can find information on returns at this linke: https://www.amazon.com/b?ie=UTF8&node=18726306011

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Description

❄️ Snuggle up with style—where winter whimsy meets collectible charm!

COLLECTIBLE CHARM - Join the exclusive Lalaloopsy 10th Anniversary community with 25 unique dolls to collect.
UNIQUE PERSONALITY - Crafted from cozy scarf pieces, this doll’s winter-loving character sparks storytelling and emotional connection.
INTERACTIVE PLAYSET - Transform the packaging into a reusable house that connects with other Lalaloopsy homes for endless imaginative fun.
ADORABLE PET INCLUDED - Each doll comes with a signature pet—Bundles Snuggle Stuff’s yarn ball bear adds extra warmth to playtime.
PERFECT GIFT FOR ALL AGES - Designed for ages 3 to 103, it’s the ultimate cuddle buddy and décor piece for millennials who cherish nostalgia and style.

The Lalaloopsy Littles 7" Winter Doll features Bundles Snuggle Stuff in a blue/white winter outfit, accompanied by her pet yarn ball bear. This 7-inch doll comes in a reusable house playset that connects with other Lalaloopsy homes, encouraging imaginative play. Part of the 10th Anniversary collection, it’s crafted from cotton and plastic, requires no assembly or batteries, and is suitable for ages 3 and up.

Specifications

Item Weight	0.37 Kilograms
Size	7 inches
Number of Pieces	2
Item Dimensions L x W x H	8"L x 4.5"W x 10"H
Unit Count	1.0 Count
Color	Multicolor
Collection Name	Anime Dolls
Theme	Winter, Dolls
Animal Theme	bear
Outer Material	Cotton
Material Type	Plastic
Manufacturer Minimum Age (MONTHS)	48.0
Required Assembly	No
Are Batteries Required	No