Herschel Unisex Fourteen Handbag

Great quality. Absolutely top notch. I have nothing to complain about!

Love this bum bag. Hershel are very well made and durable

This is a grate alternative to a bag when I need to travel lightly. I am going to use it when I travel as well.

Delivery was quick and item was perfectly fine. However, it wasn't exactly what we wanted hence the reason for returning it. Now, apparently Amazon offers 2 options for refund: either money back on your account, or a credit you can use on your next purchase. I would choose money back every time but this time I must have choosen credit by mistake because that's what I got. The problem is that my credit shows £11.46 when the item cost £16.95. Then we can only get in touch with Amazon through call back or chat. The call back never works in my case, and the chat has to be done through a computer, otherwise we have to download the Amazon app. I tried the chat on a PC and was told that the full refund would be made, but that it would take 2 to 4 hours to show. It never happened.Because I have always been satisfied with Amazon throughout the years, but am now having another issue with a third party seller, I wonder if they are not starting to take unfair advantages of their popularity. What's for sure is that it is very difficult to get hold of them...