How do people connect to you if they don't have a portal?

Hey there. The person you're calling does not need to have a Portal to receive your call. You can use Portal to call any smart phone or tablet through Facebook Messenger.

Does the portal have a rechargeable battery or does it need to be continuously plugged in?

Portal doesn't have a battery and needs to be plugged in to an outlet. Thank you for your question!

So the only difference between portal and portal plus is the size of the screen?

Both Portal and Portal+ provide the same software and basic features, but Portal+ has a taller profile, a larger screen that can rotate from portrait to landscape and a 20-watt, dual-tweeter speaker.

how to link alexa to Pandora

Go to apps on the portal and download pandora and then just sign in like normal

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Description

📞 Stay close, even when miles apart — Portal keeps your world connected in style.

PRIVACY YOU CONTROL - Encrypted calls, one-tap camera/mic disable, and a physical camera cover keep your conversations secure.
STAY IN FRAME ALWAYS - Smart Camera auto-adjusts to keep you and your crew perfectly visible—no more awkward cutoffs.
HANDS FREE ALEXA POWER - Control your smart home, set timers, and get info instantly with built-in Alexa voice commands.
IMMERSIVE SHARED EXPERIENCES - Bring story time to life with AR effects and enjoy synchronized music sessions with loved ones.
SEAMLESS CROSS DEVICE CALLING - Connect effortlessly with friends on smartphones and tablets—even if they don’t have Portal.

Portal from Facebook is a 10-watt, 10.1-inch smart video calling device featuring a 720p Smart Camera with 120° viewing angle that automatically tracks movement and widens for group calls. It integrates Alexa for hands-free voice control, supports encrypted calls across smartphones and tablets, and offers unique AR-enhanced story time and shared music experiences. Designed with privacy-first features including a physical camera cover and one-tap mic/camera disable, Portal requires Wi-Fi and an active Facebook account to keep you connected effortlessly.

Specifications

Compatible Devices	Smartphone, Tablet
Power Source	Corded Electric
Connectivity Protocol	Bluetooth, Wi-Fi
Controller Type	Amazon Alexa, Vera
Mounting Type	Wall Mount
Video Capture Resolution	720p
Color	White
Number of Items	1
Included Components	Device, Camera Cover, Power Adapter, Quick Start Guide
Number of Channels	1
Wireless Communication Technology	Wi-Fi
Form Factor	Cube
Viewing Angle	120 Degrees
Frame Rate	30 frames per second
Material	Metal
Wattage	10 watts
Item dimensions L x W x H	9.84 x 3.68 x 8.2 inches
Batteries Required?	No
Item Weight	2.68 Pounds
Low light technology	Night Color
Zoom Type	تقريب رقمي
Alert Type	Motion Only
Room Type	Kitchen, Living Room
Light Source Type	Infrared
Video Capture Format	AVI
Specific Uses For Product	business, personal
Unit Count	1.0 Count
Photo Sensor Technology	CMOS
International Protection Rating	IP54
Maximum Webcam Image Resolution	12 MP
Control Method	Voice
Cellular Technology	2G
Global Trade Identification Number	00810387030039
UPC	810387030039
Standing screen display size	10.1 Inches
Average Battery Life (in hours)	5 days
Item model number	899-00018B-10
Hardware Platform	Smartphone
Operating System	Portal
Item Weight	2.68 pounds
Product Dimensions	9.84 x 3.68 x 8.2 inches
Item Dimensions LxWxH	9.84 x 3.68 x 8.2 inches
Rear Webcam Resolution	12 MP
Batteries	1 CR5 batteries required.
Manufacturer	Facebook
ASIN	B07HFWGBST
Is Discontinued By Manufacturer	No
Date First Available	October 8, 2018

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.