ECOVACS DEEBOT N20 Robot Vacuum Cleaner and Mop,8000Pa Strong Suction, ZeroTangle Brush, 300 Minutes Runtime,TrueMapping Intelligent Path Planning

“Sallie Jo” started her position about a month ago. The interview process was several months of reviewing resumes of hundreds of robovacs. Day one, it took about 10 minutes to get her office set up and sign in to the communications center. I let her take a break and recharge for about three hours. I used that time to get acquainted with the app. It was relatively easy to understand and set up. The app will let you determine sequence of cleaning, such as vac only, vac/mop at once, or vac then mop, let you decide which rooms will get what when, and virtually tell Sallie Jo which areas to just stay away from-like the hearth- I don’t want her to roll up onto the brick because of the small stones, etc. Once she was fully charged, I asked her to make a map of the house. Within about 15 minutes she mapped out our entire downstairs (approx 1800 SqFt). It was amazing to see such detail! Unbelievable! It took me about 3 mins to name the rooms on the map. Before her first clean, I made sure all the dog toys, cords, small items and rugs were picked up because I wanted to do a full deep clean. I set her up to vacuum everywhere well with two passes and then to mop everywhere. You can select how strong the suction needs to be from room to room, how detailed you’d like her to be, etc. I asked her to be as detailed as possible. The process took her several hours to complete. She did an incredible job! The floors were clean, the area rugs were clean. The “dirty water” collection container water was dirty! 🤮. It used about 1/3 of the clean water. I used only water. She cleaned and dried the mop pads as requested. I knew ai had hired the right one for the job! Her weekly routine is to do a weekly deep clean (sweep and mop everywhere ), a daily high traffic sweep and a weekly mop in high traffic areas. She is always right on time and the daily week takes maybe 20 mins. That deep clean takes several hours because she goes back and forth to dump dust and then discard and refill water while mopping. Our house is 100 yrs old and the floors get pretty dusty. Top that off with two shedding dogs and it was a daily sweep down for me. We have a combination of hard wood, area rugs and tile. She recognizes the different surfaces and adjusts accordingly. One of the things I cringe about the most is being able to see the dust and such that is under furniture that I couldn’t get to with the broom-but was too lazy to get unless company was coming. I did notice she was not as efficient when she sweeps and mops at once, so I asked her to sweep and then come back to mop. This helped so much with the up and down of the mop pads, and the back and forth to and from her desk. The final result was the same. Just a preference thing. I have not added any cleaning product to the clean water basin, and really haven’t felt the need. I may at some point just because 🤷🏻‍♀️. Now, after about a month in, and Sallie Jo has gotten into such a good routine, I have a good feel of her work ethic. She follows instructions perfectly! She is never late and completes tasks. Occasionally she has gotten a little confused about where to go and decided the walk in shower needed love as well-but then stayed in there. It seems that she was just not able to get up enough speed from inside the shower to get herself over the little hump to come out. Maybe she was just thinking she’d like a shower and fell asleep waiting..the world will never know. But after telling her not to go back into the shower, she hasn’t again. Such restraint she has!! Despite the good bit of dust and dog hair that usually graces us on a daily basis, our floors are clean! So far, I haven’t needed to change the dust bag (but I do have to peep sometimes when I want to see just what all she got up). The small collection area with the filter has also stayed pretty darn free of stuff. One rock which is how I learned to keep her away from the brick fireplace hearth. Even with dog hair, my hair, and general whatever it is that just ends up on our floors, I’ve not had to clean the roller one time! The areas under the furniture that you see from several feet away when the light hits it just right? You know, that looks like it would spin into a dirt devil if the wind hit is just right? Sallie Jo took care of it. My sofa was an issue because it is 5” off the floor. Sallie couldn’t get under there because of the Navi that sits on top. I bought new feet and raised it up one inch (small price to pay for a clean floor) and now, she easily cleans under there as well! I do empty the dirty water after mopping just for the smell factor and spray some something in there to help keep it clean. I refill the clean water doo dad every week before deep mop day just to be sure she has what she needs. All in all, I can say Sallie Jo is well worth her wage. She asked for a bit more than I intended to pay, however it has worked out to be so worth it! I don’t do a lot of floor anything now! I just call Sallie Jo and get her on it. I can’t recommend her enough! You can’t have my Sallie Jo, but I encourage you to get your own!

The vacuum/mop itself is great. Works well, and magically avoids spreading dog puke all over the floor when you're ot paying attention, especially when well lit. Not as smart as I'd like; often starts remapping home randomly, or just does something weird. Like, you'll tell it to return to station in the middle of something, and it's only 2 feet from the station, and it will inexplicably roam the entire house. The brain is so bad, for the money, that I would have given this product only 4 stars, except for the customer service. My battery sensor came loose/broke, so the vacuum would no longer charge. I contacted customer service outside business hours, received an email promptly the next day. They asked for a screenshot of the amazon invoice and a picture of the broken sensor which I sent, and within a week they shipped me a new vacuum. No fuss, no muss, they just fixed my problem. Amazing service, which more than makes up for the occasional "SQUIIREL!" behavior of the vacuum.

If I could give this Deebot zero stars I would. I have had several robot vacuums over the years and in 2022 I bought the Deebot T8. It was the best robot vacuum I ever had (only had the “i” brand before that) and the Deebot blew it out of the water. Unfortunately, it was used on a friend’s extremely dirty floor and I could never get the smell out after. I tried to buy another one and it was discontinued, so I bought this version. It has absolutely been nothing but issues since I brought it home. First of all, it did not want to connect for setup. Once I finally had it set up I set a schedule for it. The mapping and schedule did actually work well. Also, it did a fairly good job actually cleaning the floor - when it would work. It caught on literally everything and got stuck in the same spot every day, so it would never finish cleaning. No go zones were difficult to set up and when we would unstick it, it would just go right back to where it got stuck before and get stuck again. Then there was the docking issue. The dock is very flimsy and likes to tilt backwards when it tries to dock. The only way to avoid this is to put it against a wall which has no baseboard or trim, of which I have none. And I had the dock on a hardwood floor. There should really be no issues. It got to the point where the only way to dock it was to literally lie the dock facing up and balance the Deebot on it. When you do this, there is no way to schedule the cleaning. After this point, I was so entirely frustrated that I gave up and bought a different brand, which actually works really well. I will never go back to the Deebot brand again. I have moved it upstairs so I have one on each floor, but I can only use it manually. Buyer beware. (PS - yes I did toss it in the video… I was so over it getting stuck in my fan over and over and over I kind of hoped it would just die. I truly hate this thing.)

I would love to give the vacuum a 5 but there is a couple things that unfortunately are not enough for us. Overall i dont regret buying it. It has definitely done it's job with proper cleaning. Im sure this vacuum is fantastic if youre a household with not as many pets as mine. It can't keep up with the pet hair and gets clogged up very easily. I do have to vacuum first with our regular shark to get rid of the thick dog hair laying around before I can start the deebot. But once that thick hair is gone, it works wonders. The mopping feature is definitely the best part of this vacuum, my floors are cleaner than before so that's nice

Muito bom esse produto

Excelso (así le puse) se encarga de mantener el piso limpio 2 veces al día, una pasada doble con el mop activo y es suficiente para mantener todo limpio. No quita mugre demasiado pegada o lodo o cosas así, pero lo normal del uso diario sí. Es un complemento excelente. Tiene mapeo con lidar y es suficientemente inteligente para no quedarse atorado debajo de los muebles y sillas, y darles la vuelta como pueda. Mis sobrinilos andan descalzos luego y con eso no hay problema de que se ensucien los pies Muy recomendado

Excelente

Las 4 estrellas son proque solo venía un cepillo Batalló un poco en conectarse a Internet Una vez conectada y enlazada con la app ha sido maravillosa, totalmente recomendada. Escaneo preciso y abarca cada rincón. Tengo 2 perras y 2 gatas, barrí antes de usarla (foto 1) y la pasé por toda la casa 2 veces (5 habitaciones una sola planta, sin desniveles), solo he usado la potencia media y con eso deja impecable. Cabe mencionar que mis pisos son suelo duro, sin inconveniente para avanzar, y no tengo alfombras, el cubo de aspirado es un poco pequeño, en mi caso lo vacío constantemente para que realice su trabajo de manera efectiva, no me representa ningún inconveniente pero si a ti si, busca una opción con un cubo más grande, el trapeado no lo he usado. En relación costo/beneficio estoy totalmente satisfecha

Excelente compra es el segundo robot que tengo de esa marca y es la mejor