Xiaomi X20 Max Robot Vacuum and Mop, Self-Drying, Auto Mop Washing, 8000Pa Suction, Self-Emptying, Structured light and edge laser obstacle avoidance,Edge cleaning

A nice product. No complaints. Does the job as described. Much smarter than my old version. Doesn't bump into walls. Vacuum is very nice. Mop is decent. Don't expect mopping like hand. Very good for daily use.

Do not buy. Xiaomi vacuum robots are well know for design flaws. It will stop working after few months and your problems will start. Yes it's cheap but there is a reason for it: water pumps will stop working, software is weak. Check on the internet. I bought in March, stopped working in June. # Xiaomi X20 Max water system failures plague users **Widespread reports reveal systematic problems with mop cleaning and dirty water pump systems, affecting users globally within months of purchase.** Research across retail reviews, user forums, technical channels, and official documentation shows the Xiaomi X20 Max suffers from recurring water system malfunctions that significantly impact its core mopping functionality. These issues emerge in two distinct patterns: early failures within 2-6 months suggesting manufacturing defects, and wear-related problems after 8-12 months indicating component durability issues. The problems center on **dirty water pump failures that prevent proper water extraction** from the cleaning system, **firmware-related malfunctions that stop water dispensing during cleaning**, and **sensor failures that trigger false water level alerts**. While Xiaomi offers competitive features at an attractive price point, the water system reliability issues create substantial user dissatisfaction after the initial honeymoon period. ## Dirty water pump failures dominate user complaints The most critical and frequently reported issue involves the dirty water pump system completely failing to extract water from the washboard into the dirty water tank. Users consistently describe a pattern where the robot initially performs well, then suddenly begins displaying **"high water level in washboard" warnings even when the dirty water tank is completely empty**. This indicates the pump mechanism responsible for water extraction has mechanically failed.

Its an extremely versatile product with almost all functionality of a new aged robotic vaccum cleaner. The cleaning is really good: Draw backs: 1. Easily get stuck with small items on floor like kids miniature toys 2. Edge cleaning is kind of confusing and overall cleaning procedure. Sometimes it does half a room, go to next room and then come back. Otherwise a versatile product. Purchase prices are around AED1600-1700 after discounts, keep it in mind.

It vacuums and washes properly. However, it frequently loses its settings, requiring a reset... Xiaomi hasn't responded to this issue. Customer service is nonexistent.

Works well and cleaning better

Prodyct works fine... Until it breaks... My robot had issues after 6 months and when I brought it to maintenance I was informed that there are no parts to proceed with the fixing. I contacted Xiaomi and they informed me that they can only provide parts to products purchased on their store, even I made it clear that I was willing to pay for the parts I needed. I am very disappointed because they product is great, they just need to get their customer service improved.

Excellent

Best of the best that you can get. Most Value for money.

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المكنسة بطلة

I used the Xiaomi X20 Max for just one day and I’m already impressed. The suction is strong, it mops and dries floors perfectly, and the navigation is super smart. Setup was quick, and the app is easy to use. The self-cleaning and drying features really stand out. Great first impression—feels like a premium device!

very good Quality good, packaging good, good, good. Thank you for. Having them in a stock, really appreciate that.

ماشاء الله المكنسة Xiaomi Vacuum X20 Max كما وصفه البائع Premium-eg 👍👍👍👍👍