CARNATION Money Counter Machine – Cash Counting & Mixed Denomination Bill Counter, Portable Currency Detector, Counterfeit Bank Scanner, Dollar Sorter for Commercial, up to 1200 N/M, UV/MG/MT/IR/CIS

I previously owned a Cassida 6600, found it on a site on the internet. I did not know a lot about counting machines but this one sounded good. It worked ok for a little while but then it just stopped counting and accepting the bills. Sent it back for repairs. It never really worked right again. Constantly had to stop pull bills out and then just stopped working altoghther. This time with a little more knowledge, I decided to try and find/buy a top quality machine. After researching several sites and calling a few companies including Carnation I settled on this unit. It is their top of the line model. When I hooked it up and turned it on I immediatley saw the difference. This machine has a digital readout, an automatic self test when you first turn it on. Then put the bills in to be counted and WHOOSH!! Soooo fast and accurate! I count old-new and every bill in between. This machine handles them all. The build quality seems excellant and it is easy to reach someone at the company by phone for questions. Spend a little more money and have the machine last a lot longer.

I usually don't rate items as I order so much in a month. This purchase, however, left me impressed by the pricing being on par with the quality. Beginning with the packaging - you will find a wrapped display counter for customers, cover bag, bill detector pen, chargers, and basic instructions. Mine was pre-set to US currency. Has a beautiful blue LED screen. Performance - counts bills as soon as you insert them into the tray. Overall, great product for the right price - thank you!

Product was shipped as promised and worked very well for USD counting and ticket counting. I imagine that with some calibration, the machine can work with just about every currency and large ticket consistency. I purchased the unit to count thousands of notes per day (tickets and dollars). My issues began when the unit began exhibiting a rotation speed sensor failure. My initial contact with support got me the service manual -- which shows the rotation speed sensor in a non-user serviceable area of the machine. Obviously within the warranty period, I was hesitant to do anything to the machine, but I did use compressed air to clean out the area (which did not look very dirty). This did NOT fix the problem. Another call to Carnation yielded an RMA for support. I sent the package via FedEx Ground, and the address FAILED for delivery. Yes, failed. A call to Carnation verified that the correct address was used on the package; FedEx was then given Carnation's number to figure out delivery. What was supposed to be 1 day ground shipping turned into approximately 10 days over the delivery fiasco. Received the unit back within 7 days of them receiving it, after receiving a scolding for entering the non-user serviceable area of the machine (so why did I get a service manual when I was VERY clear in describing the error message?), in working order for all of about 20 minutes. Another call, another ship, and received the unit back within 10 days again -- and while the unit no longer displays any error messages, the machine's counting ability seems to have been permanently compromised. This has been verified by a $200 Royal Sovereign counter, a $2,000 Cummins JetSort counter, and manual counting (yes, I did make many adjustments for thickness, thinking it may have been "bumped" by the shipping process -- in fact, I continued to make adjustments for over a month before finally giving up on the unit). When it worked it worked extremely well, but reliability and support are OBVIOUS concerns with this unit, and MUST be taken into account when purchasing, in my honest opinion.

I can not recommend this bill counter enough. It's hefty and feels solidly made. It's fast and accurate. It's very easy to use. I almost did NOT buy it because I couldn't find a clear statement as to whether it sorts bills or not. Another reviewer mentioned it sorts bills so I got it. It does indeed sort bills - you set it to "single" mode which means it will recognize the first bill counted and spit out different bills that don't match that first bill. In other words, if you're counting a stack of money and the first bill is $1, all $5s, $10s, $20s etc. will get spit out into the "reject pocket." Then I take those bills from the reject pocket and run them again with the $5 as the first bill so it spits out the $10s and $20s... and so on. I'll then take the $1s and sort them by face, then sort them again by orientation so they are ready for the bank. Then repeat for $5s, $10s and $20s. All this bill counting used to take me up to 3 hours by hand and now takes 25 minutes.

This is a great bill counter! After reading reviews of various brands, models, etc... I decided to shell out the extra bucks and purchase this machine. Wow! This is well worth the money. I just received the machine and it is really nice. Everything has been extremely well thought out on this unit. For example: Front loading definitely is more convenient and quicker than if I had purchased a rear loading unit. Even the touch screen buttons are so much better than the other types of buttons. How often have you seen cashiers at the bank frustrated with a counting machine? I saw reviews where people decided to save $200 or $300 only to have the machine breakdown in six months, get frustrated trying to feed old bills, etc... After using this machine, I would recommend it over the CR1. I know there are a lot of people out there that will purchase the other unit because it is cheaper. But from what I read, it is easier to break. It has a lot of plastic parts. Think about all of the time you spend counting dollar bills. That cost money too. I honestly think this is the best machine to buy unless you are willing to shell out $5,000. It's that good.

Much better that separating by hand, works well no jams yet just simple imaging errors occasionally. Very easy to use, one press to count, takes time to start after plugged in But very worth it on a good deal.