Question 1

For Seller: The picture doesn't list alcohol as an ingredient, yet customers show pictures w/ alcohol listed as 2nd ingredient. What's the truth?

Accepted Answer

From the manufacturer website:

IS ALCOHOL LISTED AS AN INACTIVE INGREDIENT IN SUNBURNT GEL?
The only alcohol contained in SunBurnt Gel is the ethyl alcohol that makes up each active ingredient. Certain homeopathic active ingredients are manufactured through a specialized process of combining herbal, biological or botanical extracts in a mixture of water and ethyl alcohol to a specific dilution. The resulting combination is what comprises an active homeopathic ingredient, and it is not possible to separate this combination without losing the essential nature of the active ingredient. Therefore, to date, our labeling has specified only each single homeopathic active ingredient, in accordance with FDA labeling guidelines and the Homeopathic Pharmacopoeia of the United States. Beginning in 2017, for the sake of providing more clarity to our consumers, we have decided to add “ethyl alcohol” to the list of inactive ingredients on the label.

Question 2

When does this expire after opening?

Accepted Answer

Thank you for your question.  SunBurnt Advanced After-Sun Gel is classified as a cosmetic by the FDA, which does not require an expiration date on the product (much like a lotion or cream you find in your home).  We usually recommend that people to use within 3yrs, just for freshness purposes.  The Gel 16oz product was launched only last year (2018), so we know all of the product on the market is still good to use.  If you have any other questions or concerns, please contact us directly at custserv@welmedix.com.  Thank you!

Question 3

Does it sting when you first apply it to a sunburn?

Accepted Answer

It’s more soothing when it is applied. I’m guessing it, in part, depends on how bad the sunburn is.

Question 4

Is alcohol actually the first ingredient when you get the bottle (are you lying about the ingredients?)?

Accepted Answer

From the manufacturer website:

IS ALCOHOL LISTED AS AN INACTIVE INGREDIENT IN SUNBURNT GEL?
The only alcohol contained in SunBurnt Gel is the ethyl alcohol that makes up each active ingredient. Certain homeopathic active ingredients are manufactured through a specialized process of combining herbal, biological or botanical extracts in a mixture of water and ethyl alcohol to a specific dilution. The resulting combination is what comprises an active homeopathic ingredient, and it is not possible to separate this combination without losing the essential nature of the active ingredient. Therefore, to date, our labeling has specified only each single homeopathic active ingredient, in accordance with FDA labeling guidelines and the Homeopathic Pharmacopoeia of the United States. Beginning in 2017, for the sake of providing more clarity to our consumers, we have decided to add “ethyl alcohol” to the list of inactive ingredients on the label.

Sunburnt Ultra Hydrating Aloe Vera Gel by with Natural Organic Aloe Vera + Calendula Echinacea Hyaluronic Acid to Help Soothe Hydrate Cool Dry Skin Provide Soothing Sunburn Relief, 16 Ounce (SUNB21006)

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