Pentair 520555 IntelliChlor IC40 Salt Chlorine Generator Cell

I hope this review is helpful! Like some reviews have mentioned - I thought I was ordering the old IC40 version as indicated in the Amazon posting, but I was sent the new model, Intellichlor Plus, instead. I had read some bad reviews about the new model. DO NOT believe them. I just received the new model and I'm so glad! (April, 2026) It works perfectly. It connected in the exact same place as my old, failed IC40, no modifications needed, just connect it, plug in the power/automation cord, and that's it! Works excellent, generating more chlorine than my original unit ever did. My Intellitouch automation mobile app recognizes and fully controls the device immediately. No special setup required. It is somewhat LARGER than the old unit, but connections are identical. It seems heavier and more solidly built than the old model. It arrived brand new in unopened Pentair packaging. Yes, it's totally too expensive, but if you have Intellitouch and an all-Pentair system, it's WORTH it. My only complaint is the new unit's internal salt-level measuring accuracy seems to be off...indicating about 800 ppm more than what I'm actually measuring in the water using a Taylor K-1766 Sodium Chloride test kit (also purchased on Amazon). But seems consistent, so no big deal. I'll always know that minor conversion, and verify anyway with my more-accurate Tayler test. Get the new model!

I bought this chlorinator and it works great very efficient if you want a saltwater pool or convert your pool into a saltwater then this is the item you would buy this chlorinator works really well and you won’t be spending a ton of money on chemicals and chlorine tablets and God knows what else!

great product. Plug and play nothing else to do. Directions had me doing numerous things but it is plug and play.

This is a review of the product, not the seller. This is the second cell I've purchased and this has to be the worst customer service I've ever experienced for any product. Earlier in the year I called because I had a question about the readout of the cell when my pool was opened. The customer service rep basically read a few questions off a list and then told me I needed a new salt cell and I purchased one. With it being early in the season, all the pool companies were booked up. I went ahead and ordered a new cell only to find out later that the old one worked fine. When I went to clean the new cell for the second time after about 1.5 months of use, I noticed more calcium buildup than I had ever seen before. I tried cleaning it with the normal cleaning solution 5 times and the buildup remained. I called the salt cell company just to see if they had any ideas on how to remove the buildup. Again, someone just read questions off a list. They told me to send pictures to an email they provided including a professional water test printout. They told me that all communication would need to be done via email from that point on. I sent them pictures of the cell buildup and the pool company professional test printout. The pool company told me that my water seemed good. I have yet to hear back from the maker of Intellichlor in over two weeks. I've emailed them asking if they received my emails and I've gotten no response. Update 9/6/2024 I heard back from the manufacturer. They told me that I need a new salt cell. I think this may be their response to every inquiry. I emailed them back reminding them that this was a brand new cell (three months old) and asked them how to file a warranty claim since the warranty is two years. I have not heard back.

The original Pentair salt cell that came with the pool installation of lasted about 5-6 years. I replaced it with an off brand because it was cheaper. So I saved money at the time, but the replacement salt cell only lasted 2 years. Replacement brand sells also. Do not allow for full functionality like setting the chlorine level from your remote app. This time I decided to go back to the Pentair salt cell and was surprised after shopping around that this one was offered at a much cheaper price than every other Pentair supplier locally or online. I was thinking all kinds of scenarios like maybe it was refurbished, or didn't have all the parts or wiring, or wouldn't come with a warranty. I was pleasantly surprised that it came in the original sealed factory box, included all parts, including replacement pipe connectors and gaskets, and has the full 2 year factory warranty. Installation was quick and easy. No leaks and up and running with full functionality. If you are looking to replace your Pentair salt cell, it is worth it to get this one at such a deeply discounted price. Not sure how they do it, but everything looks just fine, and delivery even arrived 2 days earlier, then expected. Their customer support is responsive as well. I had a question up front before I purchased it and they answered me within an hour.