SereneLife Small Air Conditioner Portable 12,000 BTU with Built-in Dehumidifier - Portable AC Unit for Rooms up to 550 sq ft - Remote Control, Window Mount Exhaust Kit

12,000 BTU Unit - This is the 3rd floor model air conditioner I’ve purchased and I love it. The packaging was very sturdy. Heavy cardboard box, thick styrofoam padding and nylon straps outside the box protected the unit which was delivered in perfect condition. Unpacking was a breeze. One of the things I love about this unit is the exhaust hose is a heavy, more rigid plastic material that easily snaps into the unit. Other units like this came with flimsy exhaust hoses that needed to be stretched over the exhaust port. I always ended up buying heavier hoses and attaching them with large steel “worm” clamps. Not necessary with the SereneLife unit. The window insert is not as tall as others so it allows more visibility out the window but because of the size and characteristics of my window I had to raise it with a 1” board cut to fit the sill. I also had to trim about 4” from the slide out part for it to fit in my sill. Not a big deal. Took me a minute with my table saw but could easily be done with a hand saw. On a positive note, if you have a very wide window this will fit with no extra work. Also there is a tab to lock the slide expander j to place. I’ve never seen this on previous units. A convenient feature. Now to the important stuff - cooling the house… The unit easily cools my L-shaped living / dining room area as well as the attached kitchen. That’s about 1000 sq ft.. I do have 2 ceiling fans running at slow speed to help circulate the cool air. It is MUCH quieter than previous units I’ve owned. There is a feature that allows the cool air directors to slowly oscillate up and down. I don’t use it but you may find it beneficial. It has a sleek appearance that is aesthetically pleasing. The price was very reasonable for such a powerful, effective air conditioner. Now I’ll mention a few negative issues… 1. There is no screen to cover the outside end of the exhaust port. Depending on where your window is critters and debris can easily find its way into the hose. I’m going to make a screen cover for it. 2. The remote is pretty flimsy and there is no display. My other units had remotes that displayed the same info that is in the unit display. Also the lettering of the functions of the remote buttons is really tiny. 3. As stated, the window unit is very low profile and very wide. Depending on the design of your window you may have to raise the window insert and/or trim the width of the slide expander. All easy things to do but know that it’s possible. All and all I’m very pleased.

I bought this little dandy because our primary system is not working right and we needed something to cool a large bedroom at night while the AC repairman is waiting for parts to come in. This SereneLife 12.5 portable unit has been running continuously for five days and nights now and is doing a great job. I was concerned about the hassle of draining condensation but that has not been necessary so far - and it has been more humid than normal here lately. The instruction booklet says that in cool mode there is some kind of self-evaporation system and I guess there must be because after it had run a couple of days I did remove the drain plug just to check and only a few ounces of water came out, so I quit worrying about that. Noise is going to be subjective and I was concerned about that too, but for no need. We've been pleasantly surprised and don't find it to be very loud at all and most of the sound it does make is white noise, which has actually helped our sleep. It's much quieter than any window unit I've ever been around. I really like the design of the window vent kit, but did have to shorten the smaller sliding section by a few inches as others have also mentioned. With a circular saw using a plywood/laminate blade it was smooth and easy, but a simple miter box and hacksaw should do the job too, just anything to help make a smooth/straight/square cut. Last but certainly not least, it's blowing some mighty cold air and I plan to keep this thing handy even after the primary ac system is fixed. It was among the most competitively priced options when I bought it and well worth the coin. Just my own opinions and experience here, yours may differ. Good luck!

I live in a 750 sq ft apartment, and already had a small 6200 BTU window-unit installed in my master bedroom. However, when temps reach above 75 it can't cool the rest of the apartment effectively by itself. Due to the size of the windows in the rest of my apartment, getting an additional window-unit was out of the question. This 12000 BTU portable unit is exactly what I needed. The unit is extremely/surprisingly quiet (see attached video) even at high speeds. In combination with the window-unit, leaving the portable at low speed is plenty to cool the rest of the apartment. I haven't tried the dehumidifying option yet, so can't speak to any water issues others might have encountered. The only criticisms I have are that, while there is a temperature setting on my model it doesn't have an auto shut-off once that temperature is reached (like in-home central AC). Also, the couplet attached to the exhaust hose is/was very loosely connected (the hose actually detached the first time I connected it to the unit). However, this isn't a big issue since the hose screws back into the couplet, and I used some weather tape (gaffers or duct tape would work as well) to keep it all secure. Finally, if you have odd sized windows (that make installing a window-unit a challenge) a portable unit like this may be just what you need. I was able to rig up the exhaust hose to my glass block windows (they have a screened pop-out window to the outside) using a combination of weather tape and plastic sheeting. It works perfectly, and the hose is rigid enough to stay in place. I'm only a week into using the unit, but I couldn't be happier with this purchase. I may buy a second one next summer and ditch the hassle that comes with installing my window-unit completely. Very highly recommended!

So quiet. Love it. The last AC I had was super loud, especially compared to this one. I've only used it for a couple of days so far, but so far I'm loving it. If things should change I will write an update. Honestly, I have to admit I had my son figure it out for me and he installed it. I guess one thing that I truly dislike, is that the window panel is not long enough or tall enough, even fully extended. I'd say about 10 inches short. I had to use, well for now anyways, a piece of cardboard and tape to at least cover the open gap. My window doesn't open up and down. It opens from right to left, and it's large. That is the only negative thing I can say so far. Like I said, my son set it all up, so far all I've done is turn it on and off. But I plan on reading the instructions booklet this weekend. It does come with a remote control. I mean the housing of any AC as far as I have seen are plastic, but given that, it does have a sleek, nice look to it. Other than the quietness, another thing I love are the shutters. The flaps that open when you turn the AC on and close when you turn it off. Pretty fancy right there. But, it also has a "wave" option, and the shutter, the flapers go up and down almost like a fan sort of speak, you can really feel the cold air "circulating". Pretty fancy. I live in a apartment that has the set up of a townhouse. Upstairs and downstairs. So far the unit I have is in the living room. It really does cool the room actually rather quickly. It's not like you get frost bite from the coolness (some days I wish these AC's would give the option for a "almost frost bite setting" but it really really does cool the space nicely. And again I haven't read the booklet for all the settings and temperature adjustment possibilities, so we shall see. My previous AC took a lot longer to cool the space. So basically so far I am happily giving 5 stars. Unit looks decent. Is very quiet. Has a "wave" option. Does have pretty good and fast cooling power. I will have to wait and see what the future holds. The AC unit I had before I had to place a circulating fan in front of it to actually distribute the cool air. I mean I could, to intensify the cooling distribution, but I don't have to, I can feel the cold air going all over without a fan in front of it. I would recommend to purchase this item. I want to wait a little longer and see if all stays good or gets even better. Then I will purchase a second unit for my upstairs. Of course I wish and maybe get lucky and get the second unit at a cheaper price. Wishful thinking.

So, I bought the 12,000 unit, and just placed an order for a 2nd. I feel the first few uses, it got the bedroom very cool, the lowest setting is 60 degrees. Now, it's only "cooling" the bedroom, and not as icy as it once was. Hmm. I'm not sure, so I just ordered another and do not want to waste such a huge amount of money (the other is for the extra bedroom or dining room area). I tested this in our bedroom (ours is smallish, works well), then the small dining room and it worked well with our ceiling fan to cool kitchen/dining off and feel some blowing into living room as well. I tried it by the front door/living room, our living room is huge, so I didn't notice a huge cooling difference, I would think that the living room would need 2. The good: -Very Portable, I can just wheel room to room (has deep handles) so easily! -Set up, was EASY, simple and quick (even getting out of the box). -At first works amazing -I haven't experienced any leaking, but I don't turn it on "dry", I turn it on "cooling". -The hose is LONG -Window piece was easy to fit and put in, quickly and works pretty good, with minimal gaps. -comes with hose/window kit -Casters/roll super easy -feels sturdy -Cools to 60 degrees (other ones we bought go down to 65 degrees only). -It tells you how "warm" or the temp of room at current (when turned off) -remote control is great. It has 3 different fan speeds, swinging of the fan blades, and you can set cooling level, also dehumidifies (I have not used this yet!) or you can use as just a fan. -You can keep in window at all times with a dowel, or it comes out easily if you need to close window (absolutely 100x easier than a window unit in my opinion). Is it cooler than a window unit? Jury's out. -Energy saver, so hasn't blown any circuits or fuses (I'll update when I get my power bill). The Bad: -The "swing" feature on mine where the flaps rotate the air (you can turn off) SQUEAK LOUDLY, annoying and so I turn it "off". -It is LOUD like a loud fan -It is big, like bigger than a night stand, like half size of a dresser -Jury is out on if it cools well enough after first couple weeks??? -The BIG problem is the back where the hose attaches, no matter what I do HEAT ESCAPES, the hose is warm/hot, and the heat ALSO escapes at the end by the window. I will need to buy pipe insulation and tape it on I think to remedy it. The hose is long and great, but it's cheap and may rip easily, And why does heat escape out the back no matter what, it's ANNOYING. And that heats up the room, if I could solve this issue (I'll update when I try thermal wrap), and see if it helps. Putting a screen in the window keeps bugs out, but I feel the screen "out" of the window makes the heat go out better/cooling room off better/but small bugs can get in. -The window piece is flimsy but fits in my bedroom window it does not however fit in my small dining room windows, I wish the size was more VERSITIALE. The piece that hooks to the window part falls off a lot/heat escapes. -Wish/needs to come with thermal wrap for hose. -They REALLY need to have added a "screen" on the end of the hose for hanging out windows, without window screens, otherwise bugs could just crawl right up it. Update: 1 doesn't work. I only used a few months last summer. Tried cleaning filters, turning on and off, it's huge and bow I got to dump it. Waste of over 400$ when I've had window units last 8 years or more. I tried everything and it only blows fan room temperature air no air condoned air.

The 12k BTU works very well. The first one I ordered began to leak water on the floor. I was eventually able to take it apart and found that inner water tray had cracked. The box was damaged on arrival so I presume it most likely happened during shipping. The company sent me a new unit, which worked great with no problems. This unit cooled a large area of my single family home while the central air was out. * If you have humidity in your area, this unit will create a lot of water. In Maryland, I'd get about 4 gallons of water every 9 hours or so. If I forgot to check the drainage bucket at least two times per day, it would overflow. The manual or description says something about how the unit is designed to evaporate water out the exhaust tube to the outside so you don't get much water drainage. However, in my experience, you definitely need a large bucket to catch the water and you need to empty it frequently. The alternative would be to (A) use a longer tube that can be run at a downward slope out the door or window or (B) set the unit in a bathtub or over a floor drain so the water can just run down the drain. You will need to have a window nearby for the hot air tube. I did the bathtub method for a while and that worked great. *Wrap the hot air tube in insulation or a sheet, blanket, or towels to keep it from dissipating some of its heat back into your room. This makes a big difference in how much cooling you can achieve. *If you need to cool a larger area, such as multiple rooms, you can use a regular fan to spread the conditioned air around. For instance, put the AC unit in Room 1, venting out the window. At the doorway into Room 1, place a regular floor fan blowing into the next room. *Make sure the water drainage tube is running at a downward angle so the water doesn't backup and overflow from within the machine. With the machine sitting on the floor, I could not fit a 5 gallon bucket under the tube, so I used a 3 or 4 gallon bucket, which sat just below the level at which the tube exits the AC unit. If you have much humidity and use a small bucket, you are almost guaranteed to have your bucket overflow and create a big mess. If you don't have a bucket at least 3 gallons, it is worth it to get one. *After experiencing a couple of drainage bucket overflows when it was not in the dry bathtub, I set the AC unit and drainage bucket on a rubber/plastic boot tray that contained any overflowing water. This worked well. You could also use a water heater drain pain. *If you're struggling to keep your place cool, try to avoid cooking inside. It adds a significant amount of heat to the house. Instead, choose recipes that don't require any/much cooking, grill outside, or cook in the crockpot and leave it plugged in outside or in the garage. *Thermal film on windows prevents about 50% of the sun's heat from coming in your windows. If you use much air conditioning in your area, doing this on the sun-facing windows of your house would likely make pay you back quickly in both comfort and financial savings.

This thing is perfect! I did my homework on a lot of these. I had one from this company previously for 7 years. Seasonally our weather gets hot, but our home retains heat, and I use these daily. My german shepard deserves to be in 68 degrees, 24-7, lol. Set up took 60 seconds. The noise emitted in general and in ac mode is not overwhelming; more like low, white noise. Its sturdy and its connections from window to unit are easily made and fit well. Its not a huge machine and the shape is streamlined with a narrow profile. Doesn't take up a lot of real estate and pivots nicely when needed. The front menu panel is easy to read and interact with.

I spent months reading reviews on portable ACs before finally hitting the purchase button. This unit was neck and neck with another unit. There is NO unit out there with five-star reviews so it just came down to what I thought was the best and paying attention to consistencies in other reviews. The unit arrived safe and sound and was extremely easy to install. Almost too easy. I do recommend getting window strips to help seal around where the hose goes out the window. My apartment is pretty small - 630 sq. ft. and becomes a SAUNA due to poor insulation and no protection from the sun. When it is 70 outside, it's 85 inside. I've been wanting to get something to help cool it down, especially after a Summer with a few 90-degree days that had it 100 inside. Another helpful piece of info is that I'm in the pacific northwest. We don't get the prolonged heat waves that other areas of the country do. We have moderate humidity (sometimes severe) and lately, we've been having some week-long or longer heat waves. Normal Summers are just a few days of heat and then we get a cool off. We've had a few 80 degree days here already so I was excited to put this unit to the test and I have been pleasantly pleased! I can feel the cool air right away when I turn it on and while it doesn't get my apartment down below 80, it feels GREAT! I can actually sit comfortably and not feel like I'm sweating just blinking my eyes. The trick is to get it turned on right away in the morning while my apartment is still cool. I have a ceiling fan in the same room which really helps circulate the cool air. I put a fan in the doorway of my bedroom to pull the cool air into it as well and it totally works. So thankful for this unit! My heat box has now turned into a comfortable apartment. A couple of other things to note: Some of the reviews mentioned the water drainage and how it was a lot. I have not noticed that at all with mine but I'm pretty sure this is related to the humidity. That would be something to consider for you. Since I don't live in a place with ridiculous humidity 24/7 the water drainage has been very minimal. Another thing I seemed to recall reading about was the noise level. Honestly, I have NEVER lived somewhere with a quiet AC unit. Unless it's central air, those units are noisy! This unit startled me a couple of times when it would come on but now that I recognize the sound it doesn't bother me at all. As far as electricity - It has not done anything significant to my electric bill. Of course, I don't leave it running 24/7. And, thankfully, as mentioned before, the heat waves around here aren't too prolonged. All in all, I am very pleased with this purchase and would highly recommend to anyone who is looking for a portable AC unit or at least some type of AC that is more affordable than the alternative.

It doesn't take any time at all for A/C cooling or dry mode to kick in and immediately cools down the room. It's only the end of spring in Canada but I wanted to get one before the prices skyrocketed, so I've only played with the functions. Mostly I have it on the fan mode but am using the dehumidifier more often and it works very well. Our previous one was only 8,000 BTUs (This one is 10,000) and we had to make shift fans all over the apartment to circulate enough air to reach the bedroom. (It sucked.) I'm more than confident that we won't need to do that anymore. The power behind this unit is kicka** and it doesn't fool around. You say "Cold" and it says "No problem!" I like it. I'm happy with it. I did need to adapt the window thingie because we are using it in the patio door, but I was expecting that. For a window, I think it would be fine. It was on the lower side of the average price going right now and for all of the ones I examined on here I settled on this one because it kept coming up in the results that I was put in for the different searches describing what I was looking for, what I needed. I figured "Why not? It's got everything needed and is reasonable for what the competition offers." I'm not disappointed at all.

Este producto ha estado trabajando optimamente. La instalacion fue rapida. No necesite de servicios externos. No fue dificil, la caja traia todo lo necesario. Entro en operacion inmediatamente, funcionando muy bien. Lleva algunas semanas en operacion constante y hasta el momento opera al 100%. Solo observar muy bien la ventana donde se colocara el tubo de expulsion del aire caliente que es realmente muy caliente y fuerte, de tal manera que se adapte bien para que quepa y ajuste correctamente con el panel que trae la caja, ya que el tubo tiene correctamente cierto flexibilidad que realmente permite cierto movimiento del enfriador, lo cual es positivo para poder dirigir el aire frio a donde estemos sentados. En conclusion, totalmente recomendable.

El producto cumple completamente con su función, enfría súper rápido y la instalación es muy sencilla.

We purchased this unit in 2022, used it through July and August and then stored it for the winter. Did the same in 2023 & 2024, machine worked great no problems. plugged it in to use it a couple of weeks ago and while it operated ok the air was not cold just coolish like you would get from a fan running, Ran through the troubleshooting guide in the manual made sure filters were clear, the water tray was clear and the inlet hose to the window was clear and not kinked. Everything checked out. Contacted SereneLife and got a reply back asking to send a video of the machine in operation, purchase receipt etc, which I did. Didn't hear back for a couple of days then get a reply stating the warranty had expired as of May this year, so just a little over a month, and the offer of a $10 discount on another purchase. I wrote back saying while I appreciated the warranty had expired it was only a month out so to offer $10 was disappointing especially as they had a 20% discount offer on their website. I had no reply. I decided to did deeper into what was wrong with the unit and did some diagnostics confirming the electrical components were all working ok. The results of the diagnosis and conclusion all pointed to a leak of refrigerant. I again wrote to Serenelife asking them to reconsider their $10 offer pointing out that as it is technically a sealed system this leak would have been occurring potentially since it was new. I asked if they would consider going 50/50 on me purchasing a new machine from them. Their response was that my unit now only had a 1yr warranty and that they had changed this to 3yr just recently. My advise is buyer beware. The unit was expensive at $700 (I see the price has dropped to $650) it worked fine but we basically only got 6mths use out of it and very very poor customer service

Sigue funcionando igual un año después.