Mosquito Magnet MM4200B Patriot Plus Mosquito and Flying Insect Trap and Killer - Protects Up to 1 Acre, Black

After getting off the phone with Mosquito Magnet customer service, I had to get on here and write a review.Like most of you reading this now, I came on amazon and specifically searched for the mosquito magnet. I read all of these one star reviews but the mosquitos are so bad where I live in South Florida that I felt like I had no choice but to order this product. The product arrived and I was beyond impressed with how effective it was. Within two weeks the mosquito population on my property was noticeably decreased. Places where I couldn't hang out without being attacked by mosquitos now all of the sudden were clear of mosquitos. Again, I was and am extremely impressed.Unfortunately, (and this is a reoccurring theme in the reviews) after having the Patriot Plus for less than two months, it randomly stopped working. I watched videos on read the instruction manual, watching videos on youtube, and even called customer service. After wasting an hour on the phone with three different associates on three separate calls, the best they could do was send me a prepaid shipping label to have the unit "repaired." This is where the one star review comes in:You would think that the company obviously knows it has a serious quality control problem. The negative reviews on amazon alone make this point. When you spend $350 on anything and it doesn't work within the warranty period, the solution is easy: send a replacement product to your customer asap. Now I have to send the product back for repair and here's what is frustrating...all of the progress I've made on my property by having the mosquito magnet will no be lost and I will have to start over. It takes about 4 weeks to break the mosquito cycle where your property becomes more or less free of the insects. Now that I have to return the product for repair, I get to start the process all over again whenever/if I receive the repaired product.The way this company handle reoccurring quality issues with their product is unacceptable at a $350 price-point. What is so upsetting is that the product when it is working, is amazing. This isn't rocket science Mosquito Magnet...fix the reoccurring quality issues and all of the sudden your company will become more profitable because you won't have to deal with all the returns and bad reviews. It's upsetting to see such an effective product, only to learn that the quality is crap. It makes me want to find investors to buy you out and get the right quality control in place.

Mosquitos have only been a problem in Newport Beach for the last couple years when Asian Tigers moved in, always biting your ankles at any time of day or night. We tried several traps and other items to keep them away and finally bought two real traps, Mosquito Magnet and Biogents w/ CO2. We have one set up on each side of the yard about 20 yards apart.Biogents runs on CO2 and catches a lot of mosquitos, I think quite a few more than the propane based Mosquito Magnet. In the pics above you can see there are still 20-30 live mosquitos in the Biogents trap that have been caught in the last couple days and loads of dead ones from over the last month. The trap of the Mosquito Magnet only has a couple of live ones but it too has killed hundreds over the last month. Kind of hard to see the dead ones in both traps in the pics but must be around 1,000 combined. So Biogents catches more here at my house. Only issue with Biogents is the cost. Both items are around $300 but the Biogents uses a CO2 canister that costs over $100 and costs $35 to fill which lasts about 5 days with a 10 gallon tank (around $200 per month). Mosquito Mag uses propane so buying the tank is only $40 and $22 to fill up PLUS it lasts a full 20 days and you can find propane anywhere (around $30 per month). The convenience and cost to run the Mosquito Mag is much easier to live with over a longer period of time and it does do a good job. If you can afford the CO2 Biogents and have easy access to refill CO2, it kills more. I'm going to keep running both until we clear the area then might just keep the Mosquito Mag running long term, bringing out the Biogents if we notice more mosquitos again down the line. Either item is great and way better than anything else we tried. Very satisfying to see 1,000 mosquitos in the trap versus biting us inside and out.

Spring 2024: Stored properly all winter. Now will not operate. On Start Up, seems to start normally then after a bit, the light goes to Fast Flash again. Called Tech Support. Turns out I needed to buy CO2 cartridges and an adapter ($80!) to 'blow out' the unit after each propane tank change. Can find NOTHING in the Owner's Manual or online about that. Bought the Adapter and Cartridges. Didn't halp. Now I'm waiting (2 hours so far) for Tech Support to return my phone call. UPDATE: Customer Service finally responded and they did give me a Free Shipping Label to send it in for service. Diagnosed as clogged with carbon because I had not used the C02 cartridges to flush the system last Summer and when storing for Winter. DUH!!! There is nothing that tells me I should have done so! At least they are again repairing the unit under warranty - after I had to prove date of purchase. THAT DIDN'T WORK EITHER: Shipped back for service again. Two weeks later, unit returned AND STILL DOESN'T WORK. Same problem, starts then goes to Fast Flash. Corporate Customer Service of no help. Refuse to replace the unit, wanted me to ship it a THIRD TIME to a DIFFERENT Service Station. Called the original Service Station, they say it had worked normally for 50 hours in their shop. Suggested the ONLY possible problem could be a bad Power Supply. Called corporate again, they FINALLY agreed to send me a new Power Supply Unit. We shall see. MORE TO FOLLOW.FALL 2023 ADDED: In use for over a month now and I am not sure it does much of what it is supposed to do. Very few insects are in the trap. We DO have fewer No-See-Ums it seems, but I'm not sure that is due to cooling weather or this thing finally taking effect. Let the return window close or I might have returned the damn thing. Called Tech Support, they had me send the unit back for service. Told it had a small problem they fixed, by return date, weather had cooled and mosquitos had ceased to be an issue. Stored for Winter.