The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

JOYMOOP Mop and Bucket Set with Wringer, Flat Mops for Floor Cleaning, Wall Mop Cleaner with Long Handle, Hardwood Floor Mop with 4 Microfiber Pads

JOYMOOP Mop and Bucket Set with Wringer, Flat Mops for Floor Cleaning, Wall Mop Cleaner with Long Handle, Hardwood Floor Mop with 4 Microfiber Pads

Product ID: 620746135

Details

Colour
White
Handle material
Stainless
Handle type
Metal
Head material
Microfiber
Material
Polypropylene

🌀360° swivel mop head

📏Adjustable 26.5-60 inch handle

🧼2-tank wash & dry system

Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.

4800378₫

Duties & taxes included

In stock

Sold byAmazon VietnamDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vietnam.

Secure transaction

Description

✨ Elevate your cleaning game with JOYMOOP – where efficiency meets effortless shine! 🧽

HANDS FREE HYGIENE - Dual-chamber bucket separates wash & dry for spotless, hands-free cleaning.
LONG LASTING CLEAN - Includes 4 reusable microfiber pads with superior water absorption for wet & dry cleaning.
REACH EVERY CORNER - 360° rotating flat mop head effortlessly cleans tight corners and under furniture.
SPACE SMART STORAGE - Compact design fits all components neatly inside the bucket, saving precious space.
CUSTOMIZABLE COMFORT - Extendable stainless steel handle adjusts from 26.5 to 60 inches for ergonomic use.

The JOYMOOP Mop and Bucket Set features a 2-tank wash and dry system for hands-free cleaning, a 360° swivel flat mop head for versatile reach, and an adjustable stainless steel handle extending up to 60 inches. Designed for hardwood and various floors, it includes 4 reusable microfiber pads and a compact bucket with a 6.5L capacity, combining convenience, hygiene, and space-saving storage in one sleek cleaning solution.

Specifications

ASIN	B0CFDRFJF1
Additional Features	360° swivel, maneuverability
Best Sellers Rank	#874 in Home ( See Top 100 in Home ) #11 in Household Mops & Bucket Sets
Brand Name	JOYMOOP
Color	White
Country of Publication	China
Customer Reviews	4.3 4.3 out of 5 stars (5,860)
Handle Material	Stainless Steel
Handle Type	Metal
Head Material	Microfiber
Included Components	1 Bucket#2124, 1 Instruction Manual, 1 Mop-head with 1 Pad, 3 Extra Pads, 5 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	2.1 Kilograms
Manufacturer	Jianmei
Manufacturer Part Number	24-D-4GB-JM
Material Type	Polypropylene
Model Number	Bucket#2124
Set Name	JOYMOOP Mop and Bucket Set
Unit Count	16.0 Grams
Volume	6.5 Liters

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.