🎙️ Stay heard, stay ahead — the headset that means business.
The Poly Blackwire 5220 is a wired, ergonomic over-ear headset featuring a flexible noise-canceling boom mic and multi-port connectivity (USB-C, USB-A, 3.5mm). Certified for Microsoft Teams and Zoom, it delivers all-day comfort and dynamic EQ sound optimization, making it the ultimate tool for professional remote work and seamless multi-device use.
Control Method | Remote |
Control Type | Call Control |
Item Weight | 138 Grams |
Water Resistance Level | Not Water Resistant |
Is Electric | No |
Antenna Location | Calling, Music, Exercising, Recording, Gaming |
Compatible Devices | Cellphones, Tablets, Laptops, Desktops |
Cable Features | Retractable |
Additional Features | Microphone Included |
Enclosure Material | Plastic |
Specific Uses For Product | PC communication and multimedia |
Headphone Folding Features | On Ear |
Earpiece Shape | Rounded tip |
Headphones Ear Placement | On Ear |
Style Name | 2024 Version (USB-C & USB-A) |
Theme | Electronics |
Color | Black |
Connectivity Technology | Wired |
Headphone Jack | 3.5 mm Jack |
Frequency Range | 100 Hz–8 kHz |
Noise Control | None |
T**L
Good quality, and mine came with a bonus USB adapter
I ordered this with only moderate expectations -- it's a known brand, but you can never tell nowadays, especially at this price point. Fortunately, this wired headset fits comfortably, folds flat, came with a storage bag, AND has a sound canceling microphone that apparently sounds quite clear to people I spoke to. The sound quality in my ears was decent, though I didn't push it hard. I was using it for Zoom and telephone calls.I was also extremely surprised, because although I intentionally ordered the "outdated" USB-A version, it came with a USB-A to USB-C adapter on a tiny lanyard at the end of the cable. EXCELLENT! Not expected, and since it's not listed in the description, YMMV. :-) I used the headset successfully on my Android phone, both with its USB-C connection AND with its barrel connector.I'm not really fond of the volume control and mute "remote," but the switches do seem to work, with a beeping noise and sometimes a strange delay (though that might be my computer running Ubuntu 24.04 LTS). I couldn't get the volume switches to do what I wanted on my phone, but again that might be due to my particular phone.I'm also a little disappointed in the thin gauge of the cable from the barrel connector (for the remote or a phone or whatever) to the headset. It seems VERY thin. I guess that makes it feel lighter, but the cable from the remote to the USB connector is about twice as thick, so it feels sturdier.I also had trouble inserting the barrel connector back into the remote, but that issue is clearly (well, pictorially) mentioned in the (wordless) instructions. Just press harder, until the end of the barrel disappears into the remote.If my experience with other headsets holds up, the first thing to fail will be the "leathery" plastic covering on the earpieces. It doesn't look like it will last hugely long, but as I said at the top, I don't have an expectation for much more at this reasonable price. (Less than forty dollars, mid 2025.)If the company makes replacement earpiece covers available, I will be all over it! But I won't order them in advance, in case the cable or something else breaks before I need them.
W**O
value for money
The noise cancelling mic appears effective. The cushioned ear pads provide passive noise reduction that makes it easier for you to hear and understand the person on the other side of your call. The cushioned ear pads also make it comfortable for all day use. This Poly headset seems better value for money compared to the Jabra Evolve2 50 that I was using prior. The Jabra was a little more uncomfortable, had some audio delay issues, and is more expensive.
E**Y
Use in laptop, iPad and desktop
Good quality. I bring them on the airplane, use with my laptop, desktop, iPad and iPhone. Works great for zoom calls. If they get lost, they are affordable so I don’t feel bad. I have bought several for colleagues.
Q**A
Excellent ACN!! & ENC For WFH Agents!!
This product has excellent ACN and ENC on the boom mic. The only reason I give it a 4 star is because the adjustment doesn’t fits a smaller headset and the Leather on the headset is uncomfortable and made my ears hot. If you have a bigger head and don’t mind the leather it’s a perfect headset for ACN & ENC. I did a test call to myself using my AWS/SF call system and turned my TV up next to me and couldn’t hear any background sound through the headset.Update: I bought the Universal Foam Ear Pads Cushion 75mm,2.95 and now the headset feels more comfortable to where I can tolerate them on an 8hr shift.
T**.
Super comfortable, amazing sound, great price!
I absolutely love this headset! I got it because I don't want wireless and all the bad stuff that goes along with that, but I also needed some that were both USB and USC so I could use them with my newer iphone and with my desktop and my laptop and these do the trick beautifully. Not only that, but the sound quality is REALLY good! I do higher self hypnosis sessions with clients all over the world and need a good microphone and headset that blocks a lot of noise and these are the answer. The sound quality in the recordings is the best that it has ever been and they are really comfortable too. Highly recommend!
B**A
Excellent Headphones
These are the best set of wired earphones I have used. I can hear clearly and loudly. I am a WFH employee. The only problem I had was the wire would get twisted and it shorted out the headphones but I had used the set for a few years. I solved that problem by buying and putting on an outer cord so the cord would not tangle. I keep a spare set just in case they are discontinued because I like them so much and they are compatible with teams.
M**A
Not worth the money
Why did you pick this product vs others?:Given the price and the high reviews, I thought that this would be a great headset. While initially comfortable (the ear pads), within 20 minutes, they start to give a headache. For someone on 6+ hours of calls, this is a non-starter. It leaves deep red spots that on my ears that take the rest of the day to go away. Also, after about 2 days, there is now a continual cracking / feedback sound that is very difficult to ignore.
V**H
Adjustable to fit even big heads, clear sound quality
This headset is comfortable on my big head. It's adjustable. I like the padding on the ear cups. The volume and mute buttons are very responsive and work properly. I use it with Teams and the hardware works perfectly. Sound quality is clear with zero static. I chose the connector that works with both USB C and USB A. It's great to have that option since newer laptops have the USB C ports only.
Trustpilot
1 week ago
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