M9 4G Rugged Basic Phone, Large Button Mobile Phone for Seniors, IP68/IP69K Waterproof, Drop-Proof, Large Fonts, Fast Dialling, 3 Card Slots, FM Radio, Torch, 1000 mAh Battery

In my continuing quest to avoid the 24/7 connectivity and instant answers a Smartphone provides, I bought this phone as a replacement for my weeny Nokia. It's nice to have a phone which is a bit more substantial and weighty. I live in a very rural and hilly area and intitally I did have a problem with the 4g signal - once I switched the network type to 3g/2g Dual Mode I got a far better signal - 4 bars rather than 1 to 2! I did this by Settings / Connections / Network Type / 3g 2g Dual Mode. Lovely and clear now for me and for people I call. This phone is very easy to use and is just right as a tool for calls and texts.

Great phone for people who don’t want a smart phone but something easy to use. Avoid getting 2G model instead get the 4G one if you are in the UK as this phone won’t work after 2025 when 3G networks are switched off.

This item seems to be indestructible, it went through a washing machine cycle, no spin and lived, it still works. Fantastic.

Despite what the makers say, this is NOT a phone for seniors.I bought it for my 82 year old mother and there is a litany of things wrong with it that makes it unuseable for her, leaving her shut out and cut off from others.1. Charging.I had to use a kitchen knife to pry off the cover to put the charging cable in. A knife, because I couldn't open it with my fingers. For an 80+ yr old that makes it impossible, absolutely impossible to remove and replace so it is secure.2. Text.Whoever designed the texting software. No, no. It couldn't have been one person, it had to be a committee. There are so many steps and hoops to jump through before you send a text it is insanity. It takes emailing and texting and smashes them together, adding not subtracting. I don't know how it got OK'd.3. Center button.The button used to navigate around the menus is black and without any directional markings on it. Black button on a black phone, no arrows. The button to confirm is situated in the center of the directional pad, again, black button with no markings, on a square black pad on a black phone. Ridiculous to expect an elderly person to know what the heck is going on.

AGM within a few days promptly.sorted out my dissatisfaction with the first mobile.which I'm truly grateful. Their communication with me was 5 star.this new phone charged, all seals were intact,etc. So I'm very very happy with the final outcome & there top response. Thank you AGM

A decent phone but the battery life is poor for a feature phone. Don’t get much more than a day of charge.

I have had this phone for 6 months now and the battery life has definitely gotten worse. I only use this phone very once or twice a day for calls only and at the start the battery lasted 4 full days on a charge (which was good) it now lasts less than 1 day on a full charge!I’m not optimistic this phone will be any use in another few months. I’ll avoid in future.

Great phone, very solid and robust. Love that it’s more waterproof than normal phones. Big buttons and the sound is great. Exactly what I was looking for as my mum needed something simple to use and that she could hear well. I’d definitely recommend.