Error message: Burden? I received the new Beardscape Trimmer today, BUT it doesn't work? It only says "Burden" when I power up. Advice?

Per Brio Product Support: "It is normal for the word burden to display on the screen, it’s just giving reference to what the circles are for. As you use the trimmer and put pressure on the blade the circles will fill in. If they ever stayed filled in this would indicate you need to clean and oil the blade. The word may appear and disappear and then come back again later and this is completely normal."

I think the product is defective. i just received it and all it says is burden when i press the button. am i doing something wrong?

It's supposed to say that. It's a burden meter to show you how often the blades need oiled.

I charged them according to how long it said in the owners manual and still nothing. How do you return these clippers ?

Returns are done through Amazon. I charge mine over night and it lasts for weeks but maybe you have a faulty one. I even use mine to cut my hair

I keep my hair at about 2-3mm and have a goatee and want a compact, cordless design with sharp blade. will this do hair as well?

Yes! This trimmer is perfect for cutting hair. The guards range up to 12mm

Desertcart Logo

Deliver to Vietnam

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🛡️ Protect your style, hassle-free and worry-free!

MONEY BACK GUARANTEE - Cancel within 30 days for a full refund—risk-free grooming protection.
FREE SHIPPING ON REPAIRS - We cover shipping costs so you can focus on looking sharp, not logistics.
SEAMLESS 24 7 ONLINE CLAIMS - File your repair requests anytime, anywhere—no waiting, no stress.
TRANSFERABLE PROTECTION PLAN - Pass on peace of mind with a fully transferable warranty.
ZERO DEDUCTIBLES ZERO HASSLE - Enjoy full coverage with no hidden fees or surprise costs.

The BrioBeardScape Beard and Hair Trimmer protection plan offers comprehensive mechanical and electrical coverage with no deductibles, free shipping on repairs, and a fully transferable warranty. Enjoy 24/7 online claims and a money-back guarantee if canceled within 30 days, ensuring your grooming investment stays protected effortlessly.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.