Dr. Maya Adjustable Bath Seat with Back and Reinforced Crossbar | Bathroom Chair | Shower Stool for Inside Shower | Shower Chairs for The Disabled | Inside Shower Seat Bench | 500 Lb | Free Grab Bar

Received too many of the shorter screws and not enough of the longer ones needed to put the chair together.

Before anyone reads this long thread, I’m sorry but it’s worth it. It’s worth it because of two reasons; 1) it’s a very good product and 2) in all of my years, I don’t think I know of any companies or businesses that would do what this company did, especially in this day and age.I received my chair with the shower handle and scrubbers in August 2023. I only started to put it together about a month or so later, give it take a week. The caps in some of the hand screws were supposed to be blue but all of them were gray, and there were supposed to be specific number of hand screws of a particular size to go into building the chair in exact spots. Unfortunately, these hand screws all came in one bag and the amount did not coincide to the instruction manual.I tried as closely as possible to assemble the chair and after a couple of hours, all I was able to assemble was a complete “bench-like” product. Still very solid, very comfortable, just no backrest. I decided to try to see if it would be possible with the remaining hand screws that were as close to the recommended size as possible. This was a very bad idea. I had only put in one hand screw through the metal bar and then into the chair but it went in too far causing a bump on the side one would rest their back on. I tried to unscrew it but it wasn’t coming out. I would try several times and rest every now and then until it finally came out.New problem. The hand screw pulled out the threaded insert in the backseat and it couldn’t go back in because the hole was now damaged and elongated on one side.I emailed the company. They said they can’t do anything even for just the backrest that I wanted. I was told that I will be sent the proper hand screws though. Despite thinking that having the proper hand screws would be futile at this point, the person was very courteous and did seem very sympathetic to my situation health wise.Within a couple of days from that email, another large box arrives and it’s another chair, shower handle and scrubber at no cost. I have been grateful ever since and I have been trying to thank the company for them going well above what businesses do nowadays but I can’t get in touch with them.I want to return all of the items I don’t need so they can still have some inventory accounted for.

Easy to build, easy to store flat packed and small and lightweight enough to lift in and out of the bath when not in use.

Bon produit. Sa largeur s'adapte bien au fond étroit de la baignoire. Bonne stabilité malgré les canaux d'évacuation au fond de celle-ci.

Delivery service guy very pleasant. Chair very easy to assemble and perfect size In the tub.

Good product feels very secure in the shower