SENIX 18" Gas Chainsaw 49cc Gas Powered Chainsaws, Cordless Chain Saw for Wood Cutting and Tree Trimming, 3.5-HP, Loop Handle, CS4QL-L1

Love the chainsaw

I have a “no 2 cycle engine” policy and was excited to find this 4 cycle chainsaw to replace my electric one. I prepped the chainsaw as per the instructions and began my weeks long quest to get this POS started. I followed the instructions to the tee, even though I was a mechanic for many years and have several small 4 cycle engines and know how they work - and how they can be tricky to get started. After a couple of unsuccessful days of pulling, I finally broke down and called the companies’ product support line, which was unmanned. I left a detailed message with my phone number so they could get back to me. That was three weeks ago. No call back as of 10/07/24. Each day I go out and try to start it, trying different techniques as well as the companies’ instructions. I even found a YouTube video and tried to start it exactly as he did, to no avail. At this point I have a pretty blue oil and gas filled paperweight, as it is obviously defective. If you decide to buy this chainsaw, just keep in mind there will be no product support and it is not returnable - Opt for the warranty, as I did not. Luckily I bought mine on sale, so I’m only out $160.

This is a good value for the money but the chain got dull after cutting just a few logs. I plan on buying a better quality chain and replace it. I do like not having to buy oil and gas and mix them and it doesn't smoke or run as loud as a two stroke. Yes I would buy this again but would also buy replacement chains.

Straight gas, no mixing. Works fine.

I bought this because I needed to trim some tree limbs hanging over the roof of my house. I thought the bar and chain looked a bit 'medium duty', so I probably would not recommend for cutting down large trees, but for cutting limbs and smaller trees this baby really cuts. It made short work of the first task I had for it and ran and restarted very well after the initial startup (granted I think new motors are a bit harder to start at first and need to be run for a few minutes to get everything lubed up). The manual did not specify the engine oil type so I called the Senix dealer and was told to use either 10W-30 or SAE 30; just so I would know when it comes time to add or change oil. It was great that a person answered the phone when I called to I feel confident that I can get help with this chainsaw if I ever need it.

Got this 18” chainsaw in January ‘24 and I just got around to use it. Ran it for almost 10 minutes before it sputtered and died. Made sure fluids were good and followed manual for troubleshooting. It would not turn over at all. In the process of starting the pull cord broke! Contacted Senix and it took them almost two weeks to respond with a email asking for the information and pictures that I already sent in the original email. Sent another email and never heard from them again. It’s been almost a month! Oh, they don’t answer their phone either!DO NOT BUY SENIX PRODUCTS… They are junk and customer service doesn’t exist! Get yourself a Husqvarna and save yourself from the insanity!

Great product and no oil mixture just gasoline no smoke and smell in exhaust A+

Chain saw appeared to have been used by the burn marks on the exhaust port so I have now way of knowinghow hard it was used . I do like the balance and weight distribution and quick start after only one pullof the chord. Put it to test of 14 inch red oak and felt good on the hands , Just wish seller would be up frontabout weather it was refurbished and re-sold .