Dell OptiPlex RGB Desktop Computer PC, Intel Core i7 up to 3.8GHz, 16G RAM, 512G SSD, New 22 inch FHD LED Monitor, RGB Keyboard and Mouse, RGB BT Sound Bar, Webcam, WiFi, BT 5.0, W10P64 (Renewed)

12/26/24Computer does not have enough processing power or a real graphics card. It will not run Rocket League, but will run Fall guys on the very lowest settings and still lags, fps of 21 while playing. I will be returning this computer unless the support can tell me something specific about it is not working correctly. This computer seems to be for Browsing the internet and viewing files only! The keyboard and mouse seem useable, the monitor is a monitor, didn’t even plug the mouse pad in, and the camera doesn’t work on any applications outside of the windows camera app. It will not run w11. I don’t know if this is a refurbished issue or just a straight lack of quality hardware. But it’s not good. Don’t expect much from this if you still continue with your purchase.

We received the PC, and never could get the wifi to work. I used an Ethernet connection to try to update drivers, and called the customer service number for help. I spoke to someone named Eric who spent 20-30 minutes on the phone with me to help me with that and a few other things. They are reshipping out another dongle so that we can move his PC to his room. Customer service was exceptional!

PC work really good for about three months now the power supply is dead. Contacted Astsys for assistance. Waiting for a response hoping the supply can be replaced or the PC replaced.Will update if I get any feedback from them.Update 1 April 2025Supplier eventually replied on the 22nd March. They wanted to give me a $20 refund or replace the defective power supply. I requested a replacement because a power supply is more than $20.They said they will send the replacement and update me when it has been shipped.I had to message to find why it is taking so long for them to reply asking me for the serial tag which I sent from the beginning.Worst experience purchasing on Amazon. This supplier sould get a zero rating.18th April 2025Do not buy from this supplier terrible service.They couldn't ship a replacement part so they offered a $30 refund to purchase on my own but only gave me $15.I have never had bad service on Amazon like this.I am still trying to get a refund to purchase the replacement power supply f Om this seller and I have had enough. Worst service.Do not purchase from this seller.

The media could not be loaded. I've been using it daily for about a month and it's impressive. The specs are excellent, I would buy another without a second thought. Has handled gaming and video editing effortlessly and boots up faster than I can log in. The monitor is bright and clear although I would like to give the computer graphics upgrade in the future. On first startup I did have one problem, a tag from the RGB lights got caught in the fan but I was able to easily reposition it. I've bought refurbished computers in the past and it wasn't near as good as this package. I was skeptical at first, expecting everything to feel extremely cheap but honestly the quality is excellent.

graphics are slow and you can't play many games

The idea was nice. A starter computer with everything our 6 turning into 7 year old could possibly need. He enjoyed the colors of the keyboard and the tower display. All he does on his brother’s computer is Roblox and Minecraft so we thought this amazon renewed product would suffice. Unfortunately that was not the case. What was supposed to be a pleasant birthday present for our son turned into a source of frustration for him as the computer would restart itself unexpectedly and constantly when accessing certain games within Roblox. It also would not run the Java edition of Minecraft- see the driver error photo attached. It would also constantly disconnect from our wifi and we would have to always troubleshoot to fix the issue, only to do it time and time again (See the second photo). After failing to find and update drivers the computer would allow and even running an Ethernet cable to the computer, we decided to return it as it still kept restarting. 2 stars given for ease of return. Label was provided. However You cant return to Amazon Fresh stores if that’s your preferred method of return like it is mine. This you have to return through UPS. Dropped off today- now waiting on refund.

Has an I/0 cable error when it boots up, still works fine, best value for kids comp

I'm a PC gamer and have a nice expensive set up, well my 6 year old likes playing on mine but wanted his own so I purchased this bundle as an inexpensive beginner set up of his own.Starting off I wasn't impressed my the tracking of the package and it was a day later than the 2 day expected delivery window, which was frustrating but not a big deal.Finally when the package came I opened the box to set it up for my kiddo only to notice that the monitor that was supposed to come with the bundle was nowhere in site. All other parts were there except a monitor, monitor power supply. It even came with an HDMI/monitor adapter just not monitor. I reached out to the seller (via Amazon) and am waiting for a response. I then began to layout and hook up the equipment I did receive. Monitor and everything turned on just fine but haven't been able to test it without the monitor. Also the sound bar came with a remote but it doesn't do anything. Haven't tried changing the battery yet since it came with the plastic battery disconnect that you remove so the battery ISNT dead before use. So we will see if that fixes it.Overall not impressed in the slightest by the company as of yet and haven't even began to test the tower for functionality. Would not recommend purchasing from this seller at all so far we will see how their customer service is when or IF I hear back from them.