TRIXIE Ball & Treat Dog Enrichment Toy, Advanced Level 3 Dog Puzzle, Interactive Treat Game

The ball is easily destroyed, doesn't come with instructions explaining how to put the treats inside, plus it tips over way to easy, slides on carpet and for sure on hardwood floors. The fact that it doesn't accommodate an actual tennis ball is very disappointing. Since my dog destroyed the ball after the 2nd time she grabbed the ball I won't be able to return this. So it was a major waste of money. Save your money and find a better design and a better quality design. The only positive this is there is no noise, except when the dog knocks it over because it can smell there are treats inside it.Save your money!!!

The treat-dispensing mechanism is disappointing. Despite trying several types of small training treats, they consistently became stuck inside. The internal design appears to rely solely on a gravity ramp, and while the doors open, this does not facilitate the release of the treats effectively.When treats do become lodged, the only solution is to press down the paddle and shake the toy, as the refill opening is too narrow to reach inside. This makes the toy frustrating to use, especially for those my dog I had high hopes for this as a more challenging option for my dog, but unfortunately, it did not meet expectations. Perhaps I received a defective unit, but I am not inclined to try another.

Perhaps this isn't made for German Shepherd "teenagers" because this is very light. My dog was more interested in knocking it over to get the treats and ball rather than take the time to play with it correctly. I'm sure this is my own fault but it is much too easy for him to simply pick up and take away. This just isn't a good design for us.

the ball is a softer ball so if you have a dog that loves to play with the ball then put in ball activity don't let your dog have the ball I found what works best is a tennis ball

This has a great heavy ball and will also fit a tennis ball. But the treats just don't come out. I used several different very small training treats and they kept getting stuck. The doors open but it's just a gravity ramp inside. Then when they get stuck you have to push down the paddle and shake it because your can't reach down the refill hole. I'm so disappointed because my dog is good at traditional puzzles and this was going to be a great challenge. Maybe a got a flukey one but not interested in trying again.

The ball for this toy was chewed after just one day. The treats would not come out properly when the ball was dropped in. Unsafe ball because my dog would have eaten the entire thing if I didn't see it

I have tried to make adjustments to the release lever to release the treats but very rarely does the dog get treats. I have tried many different treats shapes and sizes but nothing really works. Dog likes to put the ball in the hole, but over all the device does work as intended.

We ordered this for our dog’s birthday, worst gift ever! What a flop…especially since it came used! Yup, you read that correctly, USED!! The ball had been chewed and there were old treats in the machine. This is unacceptable and just plain gross. We were excited about this enrichment toy but disappointed in the end.