Question 1

Problems opening the pump on the eminence cleanser? Help

Accepted Answer

I don't remember having a problem with the pump. but try pushing top down and turning it at the same time. you may have to take it out of the bottle first . I hope that helps .

Question 2

I just received this, but it smells a little strange.  I have never ordered before, just want to make sure its supposed to smell this way,not old?

Accepted Answer

I’ve used all of the clear skin probiotic products from eminence and they all have a strange smell so it’s probably normal

Question 3

Did the packaging change? The new product looks fake.

Accepted Answer

Yes it did change. But you do want to be careful, though I've not had this problem I have hear that some people order emenince products from amazon and it's old. Again I've never had this issue and they just recently changed the packaging so this packaging should still be good for a while.

Question 4

Is this product the real thin g when purchased from amazon? They are not an authorized distributor so I'm leary of buying it.

Accepted Answer

Good evening Nathan:  Sorry for not responding sooner.  I am an authorized Eminence dealer, and therefore, I take it very seriously, and so does the company.  As an authorized dealer, we go through constant training and testing, and as a result we can then make the proper recommendations, and give you the proper advice and products for your conditions.  On top of that, I have heard of companies on Amazon selling not the actual Eminence product, and as a result, the customer is not getting the result they need, if not damaging their skin.Therefore, to be safer, I prefer you purchase from an authorized dealer, such as myself.  Then as a result, you know, that they can tell you when the product was made, what batch number it came from, and if the product is fresh or expired.Hope this helps to answer your question.  If there is any other questions that you might have, please do not hesitate to email me.Hope you are having a wonderful rest of the weekend!Cheers, Ovik's

ASIN	B005LZT9EM
ASIN	B005LZT9EM
Age Range Description	Adult
Benefits	Cleansing,Skin Care
Best Sellers Rank	417,972 in Beauty ( See Top 100 in Beauty ) 1,126 in Cleansing Creams & Milks
Brand Name	Eminence
Customer Reviews	4.6 4.6 out of 5 stars (1,051)
Customer reviews	4.6 4.6 out of 5 stars (1,051)
Global Trade Identification Number	00823638082497, 00884458105100
Is discontinued by manufacturer	No
Item Dimensions	11.9 x 11.9 x 11.9 centimetres
Item Form	Cream
Item Weight	0.63 Pounds
Item model number	AD162
Manufacturer	EMINENCE
Manufacturer	EMINENCE
Manufacturer Part Number	32249/Em
Material Features	Organic
Model Number	AD162
Net Content Volume	250 Millilitres
Number of Items	1
Package Quantity	1
Package Type Name	Tube
Product Dimensions	11.94 x 11.94 x 11.94 cm; 285.76 g
Recommended Uses For Product	Acne Prone
Scent Name	Cucumber
Skin Type	All
Special Features	Milk, Organic
Special Ingredients	Tea Tree Oil
UPC	884458105100 811611020529
Unit Count	250 millilitre

Eminence Organic Skin Care Eminence Vitaskin Clear Skin Priobiotic Cleanser 8.4 Oz

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