Cuisinart Multi-Temp Jug electric kettle, Fast boil, 3KW, Cordless, Frosted Pearl, Stainless Steel finish, 1.7L Capacity, Adjustable temperature, Removable washable anti-scale filter

We previously had one of these kettles that lasted a few years. It looked good and the temperature controls worked well. It started to become temperamental and not always switching on with constant readjusting of the base so decided to go for another as the previous one had lasted. The new one is about 6 months old and has been playing up for some time. It now functions worse than our old one (which has now been recycled) and is very frustrating to use. Constantly switching it on and off and readjusting the base. Our water has the limescale filtered so the kettle is spotless inside. Tried to contact Cuisinaire Customer Support through the Amazon site with no response and there doesn’t seem to be any way to send the product back to Amazon. While happy with the first kettle we had, the second is not fit for purpose.

Was working great until it stopped working today not even a year old. Would like to return it and get a refund.

Initially a great kettle; boils fast and the ability to select a pre-set range of temps was handy. It lasted just over 4 months before it broke - wouldn't boil anything at any temperate. Beeped and the blue light would still work but that was it. Contacted Cusinart who noted the manufacturing number and issued a replacement, adding on a further year to the 3 year guarantee. Fast forward to now and it's broken again. This one lasted 10 months before the same issue. Best part, that fancy 4-year guarantee is from date of manufacture, not purchase. Ours was made in 2020, bought first time in 2023 and the 4 years ran out mid 2024 so not as fancy as you'd think.

Love this kettle. Boils very quickly and is fairly quiet compared to previous kettles I've had. The temperature reading is also very useful so you know how hot the water is and to be able to change the temp to boil at 85 degrees also useful. I disagree with other reviews as I find the beeping when the kettle has boiled useful rather than annoying. The limescale filter is also very good with no limescale bits at all ending up in your cup. I bought the pearl colour and it looks fantastic and doesn't show up any water marks. Overall very very happy with this kettle.

We have tried so hard to love this kettle. It looks lovely, its brilliantly simple to use, the temp control is actually an incredibly useful function and the display and control panel in the handle is brilliant...until it isn't. Our first one lasted about a year before it started acting up. It developed a fault where it would intermittently cut out as soon as you hit the power button after selecting the temperature. A few months later it died altogether so we returned it under warranty and were sent a replacement bu Cuisineart. Her we are a year later and the exact same fault has developed again in the replacement, which is now barely useable and clearly on the way out as well. So there must be some fundamental design or manufacturing flaw in this kettle that renders it useless in a year or two. Which is really sad, because it could be the perfect kettle. Update: Now on our 3rd version of this kettle. Precisely the same fault described above has developed as the previous 2, in the same amount of time (10-12 months). Save your money and buy something else.

It looks really good and has good features including the variable temperature. But after 14 months the switch malfunctioned and now it won't turn on. Hoping to get a replacement via the 3-year warranty.

Good kettle, a pity the body isn't insulated like my old Kitchen Aid

As highlighted by previous reviewers, the button on our kettle Failed. It was within its 3 year warranty and we received a replacement kettle which only had an extended warranty of 6 months beyond the original 3 year term (in effect 15months warranty). Now Just out of this 15 month warranty, the second kettle has now developed the same fault. Also the silver disc on the lid has now become detached with no way of fixing it back on. We are now left with a matching toaster and no kettle. This is a very poor quality kettle and certainly not worth the purchase price. Don’t waste you money.