Harrogate Sparkling Spring Glass Bottle 750ml (Pack of 12) G750122C

It’s water with bubbles , what’s not to like?

£12.07 per 750ml bottle! You have got to be kidding! Have bought this product many times before - my wife and her mother both have stomach problems and this water really helps them. Always came in cases of 12 before and that's naturally what I thought I was ordering this time. Expected it to be delivered next Tuesday on standard delivery but a small package arrived today via Amazon Prime, which I definitely didn't ask for. You can imagine my surprise when I opened the box to find two single bottles, each individually packaged within! Having first checked my order, which was marked as complete, and my invoice, which was for a total of £24.13 including VAT and delivery charge, it was straight on to Customer Services. Having failed abysmally to navigate my way around the on-line chat system I requested a call, which was immediate. A very nice lady listened to my tale of woe, went away to check, came back and asked me to confirm that I had received cases of 12 bottles before, went away to check again and came back to say that I would be getting a full refund and that they would be reporting the seller, Thirsty Planet. It seems I'm not the only one to have had this problem, but the water in question is still there to be ordered by more unsuspecting customers. All I have to do now is to try to find an alternative, preferably in glass bottles because the water doesn't taste the same out of plastic bottles, apparently. The moral of the story - read the description VERY carefully and don't assume that because you got cases last times you will get cases and not single bottles the next time.

I drink this all the time and this is one of the nicer brands with good taste, not all sparkling water is the same.

Item as described

has relatively little sparkle, out of all the sparkling waters we try this is not great and is expensive.

I love the taste of Harrogate sparkling water and much prefer it from a glass bottle, so this is a great option for me.

I had the same experience as a lot of people here. I ordered this twice in the past, and got 12 bottles. Then ordered again recently and got 1 bottle per order. Took a while but thankfully Amazon refunded me. The product code is the same as when it as 12 bottles. I requested they update the technical details which used to say the volume was 9000ml - corresponding to 12 bottles. They also had the dimensions and weight as corresponding to a crate of bottles. Nice to see it has been updated. It's good we have the warnings here now to help other people avoid the same experience of paying a very inflated price on a single bottle of sparkling water! But it should still be corrected - this is clearly a mistake.

Delicious British water, good aeration, attractive and recyclable bottles, no plastic in sight! Great price.