---
product_id: 488697537
title: "Conexis L2 Smart Door Lock [NO Subscription Required] Remote Access from Anywhere, Anytime, No Key Needed, Works with Alexa, Google Assistant and Philips Hue - White"
brand: "yale"
price: "24146494₫"
currency: VND
in_stock: true
reviews_count: 8
category: "Yale"
url: https://www.desertcart.vn/products/488697537-conexis-l2-smart-door-lock-no-subscription-required-remote-access
store_origin: VN
region: Vietnam
---

# Remote app control 4x AA battery power BSI Kitemark security Conexis L2 Smart Door Lock [NO Subscription Required] Remote Access from Anywhere, Anytime, No Key Needed, Works with Alexa, Google Assistant and Philips Hue - White

**Brand:** yale
**Price:** 24146494₫
**Availability:** ✅ In Stock

## Summary

> 🔑 Unlock the future of home security—smart, secure, and always connected.

## Quick Answers

- **What is this?** Conexis L2 Smart Door Lock [NO Subscription Required] Remote Access from Anywhere, Anytime, No Key Needed, Works with Alexa, Google Assistant and Philips Hue - White by yale
- **How much does it cost?** 24146494₫ with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.vn](https://www.desertcart.vn/products/488697537-conexis-l2-smart-door-lock-no-subscription-required-remote-access)

## Best For

- yale enthusiasts

## Why This Product

- Trusted yale brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Bank-Level Encryption:** Advanced AES & TLS encryption plus tamper alarm keeps your home fortress secure.
- • **Seamless Smart Home Sync:** Works effortlessly with Alexa, Google Assistant & Philips Hue for next-level convenience.
- • **Keyless Freedom, Zero Hassle:** Unlock your door with phone, key tag, or card—no keys, no stress.
- • **DoorSense Tech for Total Control:** Instant alerts if your door is ajar—never second guess your security again.
- • **Anywhere Access, Anytime Peace of Mind:** Grant and revoke digital keys remotely via Yale Home app, wherever you are.

## Overview

The Yale Conexis L2 Smart Door Lock offers keyless entry with multiple access options including smartphone, key tag, and card. It features remote access and monitoring through the Yale Home app, bank-grade encryption, and tamper alarms for enhanced security. Compatible with Alexa, Google Assistant, and Philips Hue, it integrates seamlessly into smart homes. The lock is BSI IoT Kitemark approved, battery-powered with low-battery alerts, and includes DoorSense technology to notify you if your door is left open. Installation suits most PVC and composite doors with 44-70mm thickness, backed by a 2-year warranty.

## Description

From the manufacturer Do you want to make your door even smarter? Access increased functionalities through the Conexis when you install the Yale Access Module in your Conexis L2 Smart Lock. Unlock the door, check the status of a door, and view exactly who is coming and when thanks to the 24/7 Access History. You will also have the function to send virtual keys to family, friends and visitors and even be able to choose to auto-unlock your door as you arrive home. Additionally when paired with the Yale Connect Wi-Fi Bridge (included in the box) you will also be able to benefit from integrations with voice assistants and remote functionalities, like unlocking and locking the door from anywhere in the world. Featuring · Ultimate Convenience – add the ability to automatically unlock your door as you approach, without ever taking your phone out of your pocket. · Activity Feed and Notification - See who comes and when with the activity feed on the Yale Home app and set up smart alerts · Scheduled Access – Time specific access so that your guests can come and go as they wish · Remote Access & Monitoring - With the Yale Home app and Yale Connect Wi-Fi Bridge · Security Features - Set up biometric verification for unlocking the door and “Hide Entry Codes” within the app · Lost Phone - Disable the lost or stolen phone & all virtual keys instantly, on any device · Encryption & Authentication - Bank grade AES & TLS encryption, BLE technology and 2 factor authentication. Technical Specifications Works with Conexis L2, Keyless Connected Requires the free Yale Home app for iOS or Android smartphones. Technology between Module and Smartphone is via Bluetooth (2.4 GHz) and Wi-Fi when Bridge is paired Product dimensions & weight Yale Access Module: 50 x 18 x 18 mm, 6 grams Yale Connect Wi-Fi Bridge: 60 x 60 x 60 mm, 98 grams Conexis L2 Smart Lock: 80 x 30 x 280 mm; 2.1 Kilograms BSI APPROVED - The world first BSI approved smart lock Grant entry from wherever you are with the Yale Home app Remote access means you can let in family, friends and trusted visitors like the cleaner or the dog walker – from anywhere – when your Yale Smart Lock is paired with Yale Connect Wi-Fi Bridge. Welcome them with a temporary virtual key before they arrive. Your guests can come and go as they wish – and you don’t need to worry about lost keys. With our Yale Smart Keypad, you can provide unique entry codes for guest and family members – giving them another option to access your home without their smartphone or traditional key Doorsense Technology The Kit includes Doorsense sensor to heighten the security of your smart lock. The technology will tell you whether your door is securely closed for stress free living. No more return trips home or asking help from your neighbour to check your door. And if something unexpected happens, like it being left ajar, your smartphone will notify you immediately. The Doorsense sensor comes with a cover to match the colour of your door. Technology making it noticeably easier without you noticing it Safe and secure Security is at the heart of our technology. We believe data privacy and security is just as important as the physical security of your home. For additional security, your Yale Access Module uses Bluetooth Low Energy (BLE), as well as an AES and TLS encryption, commonly referred to as bank level security. Yale Access account is protected by 2- factor authentication meaning that users will be required to verify their identity with either an email or phone number. If you lose your phone, you can disable the lost or stolen phone and all virtual keys at any time, on any device. Full control from the palm of your hand The intuitive Yale Home app lets you manage the access of your home remotely.* You can share access with the people you trust, view activity, and receive notifications. *Yale Connect Wi-Fi Bridge is required for functionalities such as locking/unlocking your door remotely, instant alerts to your phone and for integrations like voice assistants. _______________________________________________________________________________ Activity Monitoring- Track activity and always know who is coming and when at your doorstep with a 24/7 Activity Feed. **Please note when the Yale Access Module is inserted into your Conexis lock, any existing RFID or Phone tags and cards will be required to be re-paired back onto the Conexis lock using the Yale Access Smartphone APP after the install process has finished. Guest Access- Grant unlimited digital keys valid for a few weeks, a few hours, or a few minutes. Never worry about lost, stolen or copied keys again. Total Control- Lock and unlock your door, control keyless access and keep track of who comes and when from anywhere. Status Updates- Yale has DoorSense technology that checks the status of your door and tells you if your door is securely closed and locked.

Review: Great product - Ignore the negative reviews - You first need to check that the distance from the centre of your handle to the centre of your lock. If it is 92mm it will fit, otherwise you are out of luck. It is easy to fit. However, I had an issue removing the original euro cylinder. The manufacturer of my door decided to use Loctite and low quality screws. This was on the main screw on the edge of the door which holds the euro cylinder. The result was the screw became threaded. I got it out using a screw remover tool and my Dewalt 18v drill. Once the old handle and lock were removed, the install of the new lock was straightforward. Take time at this point to make sure everything is correctly aligned. There is a bit of ‘play’ before you torque the screws, so at this point make sure the lock is turning and not getting snagged. This happened to me but I realised if I loosened the screws and then tried it while loose, it would turn, from there I just tightened the screws and it worked fine. When programming your fobs and cards, make sure you complete this all in one go. I have heard it is not possible to add more later without removing them all and adding them all back with the new devices. I programmed mine all in one go and have never had a problem. The lock has performed admirably for more than a year now. Recently after the install, we would occasionally get the lock spinning sound when it was trying to engage the lock. This was our fault for not quite engaging the locking mechanism on our door. This is easily rectified by pushing the door handle up with a little bit more force. The Yale app is not that good. However, it did get a large update around the middle of 2018 and was a large improvement. It removed the ridiculous ‘turn the phone’ to unlock the door feature. Now you just press the unlock button (Genius!). I bought the lock to integrate with Samsung Smartthings. Why would I want to do this? When integrated with ST you have total control of the lock. I had to buy the Smartthing Module 2 https://www.desertcart.co.uk/Yale-Smart-Door-Z-Wave-Module/dp/B07965NDRN/ref=sr_1_fkmrnull_2?keywords=yale+smartthings+module&qid=1554798195&s=gateway&sr=8-2-fkmrnull It is about £42 but well worth the investment for the benefit which become available. I have set the lock up so that it will automatically unlock the door when one of the ST presence sensor is detected. https://www.desertcart.co.uk/Samsung-SmartThings-F-ARR-UK-2-Presence-Sensor/dp/B01LZK6ANK/ref=sr_1_fkmrnull_1?keywords=smartthings+presence+sensor&qid=1554798319&s=gateway&sr=8-1-fkmrnull This works very well. When arriving home, the door is unlocked automatically and I do not have to mess around with keys. This is particularly useful when carrying objects like shopping bags and not having to put them on the wet floor to find my keys in my pocket. I have also integrated the lock with Phillips Hue lights. I have set some of them to a red colour when the door is unlocked. This has warned us a few times that the door is unlocked. I can unlock the door remotely to let in family and friends if we are not home. There are so many negative reviews about this product – I have my own thoughts as to why. Firstly, I believe that if the mechanism is not aligned correctly, it is going to cause problems later down the road. From batteries not lasting long and to the unit prematurely failing; this more than likely down to increased friction. Secondly, several users of the Z Wave module have also been highly critical. One aspect about Z Wave devices which needs to be appreciated is Z Wave does not use the existing Wi-Fi signal, it uses its own network and a different frequency. Therefore, in order for the device to work optimally, the lock has to have access to a strong Z Wave signal. Most Z Wave devices which are mains powered repeat the signal and improve the strength and range of the network. If the signal is weak, it will have a negative impact on the battery life. I use rechargeable batteries for the lock. The instructions tell you not to, however, I have found not ill effect for not following their instructions. Overall, the lock has work out great for us over for over a year. It is more convenient, feels high quality and looks good too. I ignored the numerous bad reviews and thought it was down to a bad installs, which created the bad experiences. I am glad I ignored the negative reviews.
Review: *** Atomic Lemon - AVOID!!! *** - I purchased this lock, despite all the negative reviews, in the hope that I could get it working on my door. Some of the negative experiences seemed to be related to either not reading the instructions, or a lack of mechanical aptitude when installing the lock. (The lock clearly won’t fit some doors, but that didn’t seem to be a problem for me.) From an installation perspective, everything was quite straightforward. I was able to install the lock, and it did lock my door as expected. Despite the complaints from a couple of users that you have to lift the handle in order to lock the door, this is actually an inherent design feature of multipoint locks. You simply can’t expect any electronic lock motor to have the power to actuate the handle to lock all of the various points on the door, especially when running on AA batteries. Personally, my biggest problem is lifting the handle and forgetting to turn the key in the lock to secure (and then forgetting to double-check), thus leaving my door unlocked. The Conexis L1 ostensibly solves this problem by locking the door for you whenever you lift the handle. Unfortunately, this is where my positive experience ended. First and foremost, as mentioned by other users, every interaction with the lock produces annoying beeps or chimes, which, while hardly audible from the outside, would wake anyone sleeping in my home, even through closed doors. This “feature” apparently can’t be disabled. Goodbye, peace and quiet. But it gets worse… Having followed the instructions to-the-letter, and paired my lock with the initial credential (the credit-card token), I now had to pair with the iOS app in order to provision more tokens. I had the foresight to buy 4 extra key-fobs, because I’d read of a lot of issues with the app, and didn’t fancy waiting for Bluetooth to connect, or twisting my phone like an idiot to unlock my door. (I don’t mind carrying a key fob, and I need one for the common door in my block anyway, so it wasn’t an issue for me.) However, according to the instructions, beyond the master token that you initially pair (as above), the rest must be added via the app. Upon downloading the app and registering my account (including verifying my email address), I was presented with a message that I had to log out and back in, because my account was restricted for some reason. Not a good user experience, but I did as asked, and it seemed to proceed to the next step. I clicked “Add New Lock”. The app presented me with instructions on what to do next: Press the “R” button on the lock, notice the purple light on the front, then press that to turn it blue (activating Bluetooth). The app and lock seemed to connect, and I saw “Processing key” for several minutes… then, a completely cryptic “Error code: 3 (please try again later)”!!! I tried the process again, only to have the same long wait, followed by “Error code: 9”. This was the response I received through several more retry cycles. I decided that it was an app issue, and went online to troubleshoot. Absolutely no mention of these error codes exists online. No mention in the Yale FAQ - just a very brief blurb of what to do if the app won’t connect to the lock. (Make sure you turn on Bluetooth on your phone - DUH?!?) I decided to uninstall and reinstall the app, and was then presented with a message asking whether to: 1) Delete the old keychain (currently not a supported feature, as it turns out); 2) Restore keychain (the only real option); or 3) Skip (resulting in restricted app functionality). Why give someone a choice when there is only one right answer?!? Of course, this didn’t solve my problem. I received the exact same response from the app: “Error code: 3”, followed by a string of “Error code: 9”. By now, I had decided to avoid the app entirely. Despite the instructions that ship with the lock not mentioning it at all, I was able to find an older instruction manual online, that indicates that you *can* pair multiple tokens directly with the lock (without using the app). However, you have to pair all the tokens at once during the same pair cycle, and if you want to add a token later, you have to re-pair all of the *existing* tokens (whether card, fob, or sticker-tag), plus the new ones. Setting aside the idiocy of this for a moment, I decided to re-pair the only token I had thus-far paired (the card), and also the *single* fob shipped with the lock, plus the extra 4 I had purchased. Wouldn’t you know, I could not get the lock to pair with any of them? I followed the instructions to the letter, but only got a series of annoying beeps. By now, a half-hour intallation had turned into 90 minutes, and I had tickets to a show, and didn’t want to leave my home with only a single key, that might get lost, and lock me completely out. So, by now completely frustrated, I decided to perform a factory reset, and re-pair from scratch. Yale makes this super-complicated. You have to: 1) Remove the batteries; 2) Half-disassemble the lock, so that you can access and unplug the connection cable; 3) Hold down the “R” button while you re-insert the batteries; 4) Listen for a single beep. When I tried, this, the lock began beeping at me continuously, loud enough to alert the neighbours, yet I persevered. You are then meant to: 5) Remove the batteries again; 6) Reattach the cable; 7) Replace the batteries. Now I received the same set of continuous, annoying beeps. I tried the factory-reset process two more times, with the same results. I was now in possession of a bricked Yale Conexis L1, which I had to dismantle and replace with my old lock. I emailed Yale, but it took them over 36 hours to respond, and all they could tell me was that they’d fixed the issues with the app, and to give it another try. No mention of the problems with the factory reset, or what I could do to fix the actual lock. So I’m adding my negative review to the pile. I’ve since read every 1-star review, including several people’s who were locked out of their houses, or at least couldn’t gain access through the door with the Conexis L1 installed. My home is on the 6th floor, with only a single external door, and I don’t fancy rappeling to the balcony to gain access in the event that this completely-unreliable lock were to fail on me. Here is the tl;dr version: 1) Physical installation is straightforward. 2) The poorly-developed iOS app is buggy and unreliable - amateur at best. 3) Multiple reports of the lock failing after some time, which WILL lock you out. 4) Customer service is extremely poor. 5) The lock beeps loudly every time you use it, and yes, this will wake your family when you come in late! *** NOTE: I am a 25-year veteran Software Engineer, with an MSc Information Security. My professional opinion is that this lock has multiple flaws, both in the electronics (or at the very least, in the firmware) and the iOS app. There doesn’t appear to be any way to update the lock firmware, either, so no way to fix any bugs. Given the importance of a door lock as the first line of defence for your home, I would not risk placing this device on my door. It is simply not well-tested, and issues like I had should NEVER happen with a released product. Some minor bugs might be expected, but no one should run the risk of being locked our of their home without adequate support. Yale support is by web-form only, and they have stopped posting their phone/email in the copy/paste responses they attach to each of these reviews. THIS PRODUCT IS A RADIOACTIVE LEMON. AVOID!!! *** PS: Yale will probably copy/paste another “Thoughts and Prayers” message below, but without any actual help except referring you to their web form, which serves to prevent any meaningful or timely contact with customer service. You have been warned.

## Features

- KEYLESS ENTRY. Forget about ever losing your keys again! Tailored to suit your needs, you can gain access to your property via your key tag, key card, phone tag, or your smartphone when using the Yale Home App.
- SIMPLE TO FIT. Suitable for most PVC and Composite lift-to-lock doors with a door thickness of 44-70mm.
- ACCESS FROM ANYWHERE, AT ANYTIME. Check-in from anywhere in the world and receive real-time notifications in the event your door is unlocked unexpectedly via the Yale Home App.
- REMOTE ACCESS MONITORING. Always know who is coming and when. Send secure keys to friends, family or people you trust instantly, all from the Yale Home app. Cancel user access any time.
- SECURE ENCRYPTION: Uses encrypted Bluetooth technology and features a tamper alarm, so will sound an alarm when someone tries to gain access, offering an additional deterrent.
- SMARTER TOGETHER: Works with leading voice assistants Google Assistant and desertcart Alexa – ask “Alexa, is my front door locked?”
- BSI APPROVED. The world's first BSI IOT Kitemark rated smart lock; having undergone rigorous testing including quality, durability and physical attack tests, this lock is secure against advanced hacking methods.
- BATTERY OPERATED 4x AA batteries are included and an alert is given when the batteries are running low. In the event of AA batteries failing, there is a 9V battery connection override backup.
- SATISFACTION GUARANTEED. 2 year manufacturers warranty.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0BDG2QR5X |
| Best Sellers Rank | 29,042 in DIY & Tools ( See Top 100 in DIY & Tools ) 15 in Dead Bolts |
| Brand | Yale |
| Colour | White |
| Connectivity Protocol | Wi-Fi |
| Control Method | Remote |
| Controller Type | Amazon Alexa, Google Assistant |
| Country of Origin | Vietnam |
| Customer Reviews | 3.4 out of 5 stars 1,937 Reviews |
| Finish | Vinyl Coating |
| Included Components | conexis l2, wifi connect bridge, key tag, key card and fixing pack |
| Item Dimensions | 9.7 x 3.3 x 38 centimetres |
| Item Type Name | Yale Conexis L2, White |
| Item Weight | 1 Kilograms |
| Item dimensions L x W x H | 9.7 x 3.3 x 38 centimetres |
| Lock Type | Keypad |
| Lock type | Keypad |
| Manufacturer | Yale |
| Manufacturer Warranty Description | 2yrs. |
| Material | Polyvinyl Chloride |
| Model Number | SD-L2000-WH |
| Recommended Uses For Product | Home Security |
| Recommended uses for product | Home Security |
| Shape | Rectangular |
| Special Features | App control, Keyless Features |
| Style | Yale Conexis L2 |
| Unit Count | 1.0 count |

## Product Details

- **Brand:** Yale
- **Item dimensions L x W x H:** 9.7 x 3.3 x 38 centimetres
- **Lock type:** Electronic Lock, Key Lock
- **Material:** Polyvinyl Chloride
- **Special feature:** App control, Keyless Features

## Images

![Conexis L2 Smart Door Lock [NO Subscription Required] Remote Access from Anywhere, Anytime, No Key Needed, Works with Alexa, Google Assistant and Philips Hue - White - Image 1](https://m.media-amazon.com/images/I/51aGOlIuR0L.jpg)

## Available Options

This product comes in different **Color, Style** options.

## Questions & Answers

**Q: What are the cost of the additional Mobile keys, and how easy are these to use/set up for non techy friends/family? Thanks! (Have android phone)**
A: You can use the same key-fobs on multiple doors so you don't need to buy more credits.  the only time you need more credits is if you need many key fobs.

**Q: When the Battery gets empty ( Vacation etc, ) you then logged out with no Key backup ?**
A: Yes. With no power in the batteries you are 'locked out'. However on the base of the handle are terminals to connect a normal square type battery. Simply connect a battery and this should give you enough power to allow the lock to operate. Yes the phone app gives you a read out of the battery levels but this is also audio / visual warnings on the lock.

**Q: Does this work as a stand alone unit using the fobs or do you need extra equipment to have this type of lock**
A: https://youtu.be/auF-dvjBddU

You can use the RFID key tag, RFID key card or app to unlock the lock without additional equipment. 

If you want to link it to your home automation system you'll need to install the z-wave module like in my video above.

You can then unlock the lock from anywhere with the z-wave module and smart home integration.

**Q: Can we put in the Zwave module in this lock?**
A: https://youtu.be/sGNCX-II8Wg

YES!

## Customer Reviews

### ⭐⭐⭐⭐⭐ Great product - Ignore the negative reviews
*by I***S on 9 April 2019*

You first need to check that the distance from the centre of your handle to the centre of your lock. If it is 92mm it will fit, otherwise you are out of luck. It is easy to fit. However, I had an issue removing the original euro cylinder. The manufacturer of my door decided to use Loctite and low quality screws. This was on the main screw on the edge of the door which holds the euro cylinder. The result was the screw became threaded. I got it out using a screw remover tool and my Dewalt 18v drill. Once the old handle and lock were removed, the install of the new lock was straightforward. Take time at this point to make sure everything is correctly aligned. There is a bit of ‘play’ before you torque the screws, so at this point make sure the lock is turning and not getting snagged. This happened to me but I realised if I loosened the screws and then tried it while loose, it would turn, from there I just tightened the screws and it worked fine. When programming your fobs and cards, make sure you complete this all in one go. I have heard it is not possible to add more later without removing them all and adding them all back with the new devices. I programmed mine all in one go and have never had a problem. The lock has performed admirably for more than a year now. Recently after the install, we would occasionally get the lock spinning sound when it was trying to engage the lock. This was our fault for not quite engaging the locking mechanism on our door. This is easily rectified by pushing the door handle up with a little bit more force. The Yale app is not that good. However, it did get a large update around the middle of 2018 and was a large improvement. It removed the ridiculous ‘turn the phone’ to unlock the door feature. Now you just press the unlock button (Genius!). I bought the lock to integrate with Samsung Smartthings. Why would I want to do this? When integrated with ST you have total control of the lock. I had to buy the Smartthing Module 2 https://www.amazon.co.uk/Yale-Smart-Door-Z-Wave-Module/dp/B07965NDRN/ref=sr_1_fkmrnull_2?keywords=yale+smartthings+module&qid=1554798195&s=gateway&sr=8-2-fkmrnull It is about £42 but well worth the investment for the benefit which become available. I have set the lock up so that it will automatically unlock the door when one of the ST presence sensor is detected. https://www.amazon.co.uk/Samsung-SmartThings-F-ARR-UK-2-Presence-Sensor/dp/B01LZK6ANK/ref=sr_1_fkmrnull_1?keywords=smartthings+presence+sensor&qid=1554798319&s=gateway&sr=8-1-fkmrnull This works very well. When arriving home, the door is unlocked automatically and I do not have to mess around with keys. This is particularly useful when carrying objects like shopping bags and not having to put them on the wet floor to find my keys in my pocket. I have also integrated the lock with Phillips Hue lights. I have set some of them to a red colour when the door is unlocked. This has warned us a few times that the door is unlocked. I can unlock the door remotely to let in family and friends if we are not home. There are so many negative reviews about this product – I have my own thoughts as to why. Firstly, I believe that if the mechanism is not aligned correctly, it is going to cause problems later down the road. From batteries not lasting long and to the unit prematurely failing; this more than likely down to increased friction. Secondly, several users of the Z Wave module have also been highly critical. One aspect about Z Wave devices which needs to be appreciated is Z Wave does not use the existing Wi-Fi signal, it uses its own network and a different frequency. Therefore, in order for the device to work optimally, the lock has to have access to a strong Z Wave signal. Most Z Wave devices which are mains powered repeat the signal and improve the strength and range of the network. If the signal is weak, it will have a negative impact on the battery life. I use rechargeable batteries for the lock. The instructions tell you not to, however, I have found not ill effect for not following their instructions. Overall, the lock has work out great for us over for over a year. It is more convenient, feels high quality and looks good too. I ignored the numerous bad reviews and thought it was down to a bad installs, which created the bad experiences. I am glad I ignored the negative reviews.

### ⭐ *** Atomic Lemon - AVOID!!! ***
*by S***L on 15 March 2018*

I purchased this lock, despite all the negative reviews, in the hope that I could get it working on my door. Some of the negative experiences seemed to be related to either not reading the instructions, or a lack of mechanical aptitude when installing the lock. (The lock clearly won’t fit some doors, but that didn’t seem to be a problem for me.) From an installation perspective, everything was quite straightforward. I was able to install the lock, and it did lock my door as expected. Despite the complaints from a couple of users that you have to lift the handle in order to lock the door, this is actually an inherent design feature of multipoint locks. You simply can’t expect any electronic lock motor to have the power to actuate the handle to lock all of the various points on the door, especially when running on AA batteries. Personally, my biggest problem is lifting the handle and forgetting to turn the key in the lock to secure (and then forgetting to double-check), thus leaving my door unlocked. The Conexis L1 ostensibly solves this problem by locking the door for you whenever you lift the handle. Unfortunately, this is where my positive experience ended. First and foremost, as mentioned by other users, every interaction with the lock produces annoying beeps or chimes, which, while hardly audible from the outside, would wake anyone sleeping in my home, even through closed doors. This “feature” apparently can’t be disabled. Goodbye, peace and quiet. But it gets worse… Having followed the instructions to-the-letter, and paired my lock with the initial credential (the credit-card token), I now had to pair with the iOS app in order to provision more tokens. I had the foresight to buy 4 extra key-fobs, because I’d read of a lot of issues with the app, and didn’t fancy waiting for Bluetooth to connect, or twisting my phone like an idiot to unlock my door. (I don’t mind carrying a key fob, and I need one for the common door in my block anyway, so it wasn’t an issue for me.) However, according to the instructions, beyond the master token that you initially pair (as above), the rest must be added via the app. Upon downloading the app and registering my account (including verifying my email address), I was presented with a message that I had to log out and back in, because my account was restricted for some reason. Not a good user experience, but I did as asked, and it seemed to proceed to the next step. I clicked “Add New Lock”. The app presented me with instructions on what to do next: Press the “R” button on the lock, notice the purple light on the front, then press that to turn it blue (activating Bluetooth). The app and lock seemed to connect, and I saw “Processing key” for several minutes… then, a completely cryptic “Error code: 3 (please try again later)”!!! I tried the process again, only to have the same long wait, followed by “Error code: 9”. This was the response I received through several more retry cycles. I decided that it was an app issue, and went online to troubleshoot. Absolutely no mention of these error codes exists online. No mention in the Yale FAQ - just a very brief blurb of what to do if the app won’t connect to the lock. (Make sure you turn on Bluetooth on your phone - DUH?!?) I decided to uninstall and reinstall the app, and was then presented with a message asking whether to: 1) Delete the old keychain (currently not a supported feature, as it turns out); 2) Restore keychain (the only real option); or 3) Skip (resulting in restricted app functionality). Why give someone a choice when there is only one right answer?!? Of course, this didn’t solve my problem. I received the exact same response from the app: “Error code: 3”, followed by a string of “Error code: 9”. By now, I had decided to avoid the app entirely. Despite the instructions that ship with the lock not mentioning it at all, I was able to find an older instruction manual online, that indicates that you *can* pair multiple tokens directly with the lock (without using the app). However, you have to pair all the tokens at once during the same pair cycle, and if you want to add a token later, you have to re-pair all of the *existing* tokens (whether card, fob, or sticker-tag), plus the new ones. Setting aside the idiocy of this for a moment, I decided to re-pair the only token I had thus-far paired (the card), and also the *single* fob shipped with the lock, plus the extra 4 I had purchased. Wouldn’t you know, I could not get the lock to pair with any of them? I followed the instructions to the letter, but only got a series of annoying beeps. By now, a half-hour intallation had turned into 90 minutes, and I had tickets to a show, and didn’t want to leave my home with only a single key, that might get lost, and lock me completely out. So, by now completely frustrated, I decided to perform a factory reset, and re-pair from scratch. Yale makes this super-complicated. You have to: 1) Remove the batteries; 2) Half-disassemble the lock, so that you can access and unplug the connection cable; 3) Hold down the “R” button while you re-insert the batteries; 4) Listen for a single beep. When I tried, this, the lock began beeping at me continuously, loud enough to alert the neighbours, yet I persevered. You are then meant to: 5) Remove the batteries again; 6) Reattach the cable; 7) Replace the batteries. Now I received the same set of continuous, annoying beeps. I tried the factory-reset process two more times, with the same results. I was now in possession of a bricked Yale Conexis L1, which I had to dismantle and replace with my old lock. I emailed Yale, but it took them over 36 hours to respond, and all they could tell me was that they’d fixed the issues with the app, and to give it another try. No mention of the problems with the factory reset, or what I could do to fix the actual lock. So I’m adding my negative review to the pile. I’ve since read every 1-star review, including several people’s who were locked out of their houses, or at least couldn’t gain access through the door with the Conexis L1 installed. My home is on the 6th floor, with only a single external door, and I don’t fancy rappeling to the balcony to gain access in the event that this completely-unreliable lock were to fail on me. Here is the tl;dr version: 1) Physical installation is straightforward. 2) The poorly-developed iOS app is buggy and unreliable - amateur at best. 3) Multiple reports of the lock failing after some time, which WILL lock you out. 4) Customer service is extremely poor. 5) The lock beeps loudly every time you use it, and yes, this will wake your family when you come in late! *** NOTE: I am a 25-year veteran Software Engineer, with an MSc Information Security. My professional opinion is that this lock has multiple flaws, both in the electronics (or at the very least, in the firmware) and the iOS app. There doesn’t appear to be any way to update the lock firmware, either, so no way to fix any bugs. Given the importance of a door lock as the first line of defence for your home, I would not risk placing this device on my door. It is simply not well-tested, and issues like I had should NEVER happen with a released product. Some minor bugs might be expected, but no one should run the risk of being locked our of their home without adequate support. Yale support is by web-form only, and they have stopped posting their phone/email in the copy/paste responses they attach to each of these reviews. THIS PRODUCT IS A RADIOACTIVE LEMON. AVOID!!! *** PS: Yale will probably copy/paste another “Thoughts and Prayers” message below, but without any actual help except referring you to their web form, which serves to prevent any meaningful or timely contact with customer service. You have been warned.

### ⭐⭐⭐⭐ Great Lock - App is Rubbish - Buy the Smart Hub!
*by T***D on 7 June 2022*

I have had this Digital Yale Smart Lock installed on my front door since 2017 - so a long time now! The lock itself is fairly substantial, much bigger and heavier than my previous door handle/lock. It feels very well made and give a good impression when removing from the box that this is a great security lock. The handle and unit are chrome with a plastic RFID reader. On the rear of the lock is a plastic screw cover which takes 4 x AA batteries and a plastic cover for the reset button and additional yale modules (more about them later). So why would you want a smart lock? It's technology... and i personally love anything tech related. It's also great not to have to carry keys around with you. The app boasts unlocking and locking via the conexis app, as well as little plastic RFID fobs and credit card type RFID passes. You get a selection of these in the box. Fitting - this was fairly straight forward and i had zero issues with this. The lock alignment needs to be perfect though. If you are unsure then ask a local locksmith to fit. However this product is certainly ok for DIY installation. I did it myself in about 20 mins and had no issues. As mentioned before it is a very big and chunky lock so take this into consideration when purchasing. Locking/Unlocking - to lock the door you must pull up the handle. Although the lock is fully motorised it will not lock the multi-point locking section of the door. It only electronically locks the deadbolt. To unlock you can either use the app, an RFID fob or if inside you must depress the knob and turn. This lock would be no good for an elderly person who has dexterity issues, due to the knobs push in and turn design. My grandmother can not open this lock despite trying her very best. Once the knob is pressed and turned you then can open the lock by pushing down on the handle. RFID FOBS : These work well - although you have to assign them first within the app. Programming is fairly simple although everytime i update the fobs it does take quite a while for them to actually register correctly in the app, i normally have to do this several times before the conxeis app recognises the fobs. You can assign names to the fobs but this is beyond rubbish as the app does not ever notify you correctly (if at all) on who's fob has been used. To use the fobs you just tap them on the black plastic at the front of the lock and if accepted you will hear the lock spring to life and open the dead bolt. I find most of my fobs dissapear from the app after adding, but they all seem to still work okay and unlock the door without issue. Phone unlocking - just does not work via the conexis app! I have reported this to yale several times and have now given up. I have a very early unit so they may have updated the firmware within the latest locks, but my original lock is still rubbish when it comes to the conexis app. (If you have a Yale Smart Hub then use the Yale Alarm app as unlocking works flawlessly within this addional app) I have locked myself out several times during the initial months after i first installed the lock. This was beyond frustrating. I ended up resorting to ensuring all my family had back door keys in case we couldnt open the front door. Contacting the Yale customer helpline is so frustrating - trying to find/speak to someone who knows anything about the lock became a joke. However i have to say that once i managed to track down a single yale employee who was knowledgeable - he was absoloutely fantastic and kept in regular touch with me to iron out most of the issues in the very early days of me installing the lock. I can't thank this chap from Yale enough! Eventually though, after many communications via phone and email he also gave up and arranged for me to be sent a Yale smart hub to connect the lock too. I have a Yale alarm system so the smart hub just linked into this. I had to purchase the Yale access module though to get the lock to talk to the Yale Alarm app. This was another £50 at the time. Once i had linked the lock to the Yale Alarm system it just worked brilliantly. I have never had a problem with the lock since - this does however use a different app to the conexis one. Batteries in the lock last a good few months, however again don't reply on the conexis app to alert you when the batteries are dying. It just never works at all! You will get to notice the sound the lock makes when it is struggling to draw power. I just replace the batteries when the motor sounds different. If you do link it to the Yale Alarm smart hub then this does notify you correctly when the batteries in the lock are starting to fade, but again this is via the Yale Alarm app not the dedicated conexis app. Conexis App - RUBBISH beyond belief. Now i have had this lock for 5 years and it still does not work with the dedicated app! I have now just given up using it. The problems i had with it are that it continually logged you out - having to log back into the app every time you want to open your front door was beyond frustrating. Even then on tons of occasions the app said my details were incorrect even though they were not. The twist to unlock feature via your smartphone again hardly ever worked. Touching your smartphone to the lock again just failed miserably most of the time. Notifications never ever work! History of the lock being used never works. It really is the worst app i have ever installed on my phone. I genuinely can't understand how a company such a Yale would release such a poor app, more importantly why they have failed to sort it out and correct the issues over the last 5 years! Another really frustrating thing about the conexis app is that it uses digital keys. You only get a small amount of these digital keys (5 if i remember correctly) and these get wasted very quickly when the app messes up - which is frequently and at no fault of the user. You have to then purchase additional keys as an in app purchase at £2.99 per key!! This is daylight robbery! If you change your phone you again need a new key. Adding a time limited key again just expires one of your keys never to be used again. The amount of keys i wasted due to the poor app design was ridiculous. My contact at Yale again was super nice and provided me with 10 extra keys at no cost. I now never ever use the conexis app. So should you buy this lock - You may be surprised to hear me say YES... i do recommend this lock. My only caveat to that recommendation is that you also buy a Yale Smart hub and the access module. I did try the zwave module with smarthings but this again didn't work great so i went for the access module. I have spent over £300 in addtional tech trying to get the lock to work correctly in the early days. The lock does however integrate great with the Yale Alarm app fantasticly. With the smart hub you can also remotely lock/unlock the door which is an excellent feature. You could not do remote locking/unlocking with the standalone lock and the conxeis app without the modules. This lock combined with the smart yale alarm system is excellent. If you don't have the yale ecosystem then i would say avoid this lock like the plague especially if you only want to use the digital keys within the conexis app. The lock also has a battery back up feature that we have used twice - if the batteries in the lock fail placing a 9v battery on the contact at the bottom of the lock on the outside will just give it enough power for you to unlock it. This is a very handy backup feature that yale have included. Hopefully yale may have released updated firmware for the newer conexis locks - if they have then maybe some of the problems i am still experiencing 5 years later may have been fixed. I really do wish they would update my lock as i would love it to work how it is suppost to work, but that is not likely to happen. Overall i like this lock a lot, it's just frustrating the lock doesn't work without the additional items which cost a lot of money - next time i am not so sure i would be one of the early adopters of such new technology. I have certainly had my fingers burnt! Hopefully Yale will have addressed a lot of these issues in thier latest locks. I hope that you found my review helpful

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