Comfort Supplies Back Massager, Neck Massage, Shiatsu Pillow with Heat, Deep Tissue Kneading Massager for Neck, Back, Shoulder, Legs, Electric, Muscle Pain Relax, Gifts for Women Men Mum Dad Him Her

Used this for the first time being careful to follow advice from other reviewers to only use it for the allotted time of 15 minutes. WOW! Let me shout that again. WOW!! O.M.G! Tried it on my neck first and was a bit apprehensive about placing it properly so I didn't hurt myself. After switching on I manoeuvred it into the position that felt the most comfortable. Resting my head on the back of my armchair, waiting, waiting, then falling, falling, falling. Into absolute bliss as the warmth from this incredible machine seeped into my neck, simultaneously massaging and changing up the massage. The heat spread like a warm bath enveloping the top of my shoulders, lapping up the back of my head. It was only a few minutes before I felt my eyes closing, closing, closing. Completely relaxing, discovering what Heaven must feel like. All too soon the 15 minutes were up and like a naughty child I moved this gadget of joy to my shoulder blades. I turned it on again and slowly slid it down my back until it reached my lower spine. There I let it rest disappearing into the pulsating warmth of this fabulous massage. As it came to an automatic stop after another 15 minutes, I realised I had to also stop. I could have gone on and on and on but you can only have so much Heaven on this Earth. But....the future is looking bright. The future is looking like a daily dose of Heaven. Here's to 2024 and beyond. The best Christmas present I ever got. Apart from 43 inches. Of smart TV of course! 😇

Lovely massage works great bought one for my daughter as she kept borrowing mine

Absolutely incredible, I love the design and build quality, compared to some others I was looking at and this seems very well built. The massage feature is truly amazing, it feels like a deep massage, I just wish I had different speed settings, but nonetheless it’s very effective. The only reason I’m not giving a 5 star is because it’s hearing feature is a bit of a gimmick it might as well just be a light rather a hearing feature, you basically cannot feel the heat at all. Overall I love it, works a charm.

Had this 2 and a half years with use maybe twice a week. I hadn't used something like this before and it was harder (solid balls rotating) than I expected however it can be great when my chronic neck pain gets bad and I can't get a proper massage. It doesn't go high up the neck but works on where neck meets the shoulders. Sometimes need to readjust when the balls change direction as can feel great then they change direction and it gets uncomfortable. My boyfriend has been having shoulder pain (racket sports) and now requests using this too. It is very solid and gives a heavy massage, and if I've had a chronic neck flare up (eg reinjuring my existing issue) I don't use this, and especially not if I hadn't had it assessed by a medical person yet. Biggest issue with this one is the cord falls out very easily, especially if need to adjust position, which means having to plug it in and get it back into position - tricky if mobility is limited. In the last few months it sometimes seems to jam but not enough that I'd consider replacing it yet. If it broke I'd rebuy it for sure. I own three massager types - one much smaller, handheld softer silicone with vibrations which I use on the neck trigger points (as advised by healthcare) as its gentler and I can control it better; this one which is hard/solid rotating balls and I have minimal control of so good on my upper shoulders/lower neck for general tightness; and a very expensive handheld professional theragun(spelling?) which gives deep thumping type massage and is much too strong for use on neck but can be good for my shoulders BUT hard to do on myself.

A game changer! This item is fantastic! I train often and consequently get tight back muscles (stretching and yoga simply don’t do enough to relieve the knots) so I decided to give this item a go. I spent quite a while looking at various different products - the market for back massagers is much bigger than I thought! Eventually I deceived to go with this one as it was recommended by Amazon and had lots of reviews. Design - Robust and sturdy pillow, the back strap to put it on a chair is a wonderful thing! Also compact enough to easily fit into bag / travel case so ideal to take away. Set up - very simple, press the on / off button and it will start, press again and the heat level will come on. Massage quality - A perfect blend of speed and pressure - absolutely works the knots out and at the same time is comfortable, setting is just right and it does feel like a hand massage! The machines change direction every so often which is great as it really gets into the right spots. I find it especially good for knots or tightness in the upper and middle back! Noise - The noise is minimal, you can hear the the machine whirring away but I find it quite soothing. Battery life - I’d say the only downside to this is it has to be plugged into the mains, it would be great if it had a battery option. Overall rating: 5/5 - extremely happy with this product and pleasantly surprised with the high quality for a relatively low price. This proves you don’t always have to buy the most expensive product on the market to feel the benefits.

This product really worked on my lower back, where I had some muscle damage. Two sessions a day for a few days cleared the problem. I'm so glad I've got it there for use when required in the future. The fact it can be used on many parts of the body makes it such a valuable product to have.

Stopped working after 4 months of occasional use… was great until then. UPDATE: seller reached out and offered refund and a free replacement. Excellent customer service. Tried another brand and regretted it, so I got this one again. This is the one!

Worked well for two weeks. Then broke as soon as I couldn't return it. I will invest in a more expensive massager next time.

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