🌙 Sleep Like Royalty with ZINUS!
The ZINUS 3 Inch Green Tea Cooling Gel Memory Foam Mattress Topper is designed to enhance your sleep experience with its innovative cooling gel technology and conforming memory foam. CertiPUR-US certified for quality and safety, this topper arrives conveniently compressed for easy shipping and expands to its full size within 72 hours, ensuring you wake up refreshed and pain-free.
L**A
Perfect!
The mattress pad is not too soft where you are stuck and can’t turn over Its soft enough to ensure a great night’s sleep
L**E
Solid foam topper
I want a new bed, mine mattress is bumpy. I bought this as a stopgap until I go shopping. Worked for increasing comfort.
B**Y
Great deal!
Awesome topper. As good if not better than higher priced mattress toppers. Made such a a big difference. Thicker than I thought it would be, durable and comfy. I went from hating my bed to loving it! Super Quick delivery too! Do not hesitate on this purchase!
J**E
Comfy
Love it , sleeping a lot better
M**S
Great mattress pad
So soft and comfortable. Will help to sleep better.
K**E
Made an old mattress feel like new
Fast shipping. Easy to lay right on top of the bed. It was comfortable and I noticed an immediate difference in my sleep quality.
K**G
Surprise use
I didn't buy this for my bed. I cut it to make my existing kitchen chairs more comfortable. I measured and easily cut it with normal scissors and placed it under my chair covers. Works like a charm. Better than the uncomfortable leather seats we had. Thinking outside the box to save money.
J**D
***********BUYER BEWARE*************READ THE FINE PRINT**************
***********BUYER BEWARE*************READ THE FINE PRINT**************I ordered and received 34 mattresses and 15 mattress toppers from Zinus (through Amazon) in September 2020. I am a business owner. I own vacation rental units that I furnish. Out of the 49 Zinus items I purchased ONLY 20% were in good enough condition to be used. Of the 20% that expanded to their original size and look good they are horribly firm and uncomfortable.PLEASE read all the fine print before purchasing the Zinus mattresses and mattress toppers! On the main purchasing page of Amazon this is the verbiage.• Expertly packaged- Our technology allows this mattress to be efficiently compressed into one box that is easily shipped and maneuvered into the bedroom; simply unbox, unroll and this mattress do the rest, expanding to its original shape within 72 hours.Which I understood it meant “once you open the mattress it takes 72 hours for it to expand to its maximum shape”. That is not the case!!IF you happen to find the teeny tiny little link labeled “Installation Manual” really far down the page it states…“Please remove from packaging within 72 hours of receipt to make sure your mattress can grow to its full potential.”We had many construction delays, and the mattresses did stay boxed up for a couple of months in a storage unit while we waited for the units to be complete. If Zinus would have properly disclosed the mattress requirements better, I would have definitely figured something else out and not left them boxed up. You would think that if it is a matter of 3 days that makes a mattress usable or unusable it would be WELL published.I have spent HOURS on the phone with Amazon who stated they could not do anything, and I needed to contact Zinus. I then have spent countless hours on the phone with Zinus which got me nowhere other than a customer service email. I sent many emails to Zinus customer service since 12/23/2020 with pictures of all mattresses and toppers.They have emailed me back, but each response takes days. They kept escalating the claim up the management ladder. I have requested a replacement for all the defective mattresses. I initially did not want a refund I just wanted mattresses I could use. At one point they told me they would replace them. Then many days later they said they did not have enough in stock to replace them. I find this odd that they do not have at least 11 King size mattresses in stock at any given time.When I told them, I cannot wait for months on end to receive my replacements, since they are for a business and I need to start renting it out, they told me they would send me a “prorated” refund. I am not sure why it would be prorated since I was still within the 100-night trial period. But either way I have received nothing! They told me they would send me a refund and the “refund department” would be getting a hold of me to set it up and I have heard NOTHING. I have emailed them numerous times to each person I dealt with along the way and none of them have responded to me in the last 16 days.So as far as I am concerned Zinus has an 80% terrible product and their customer service wasted my time, and I did not receive reimbursement or replacement for my unusable products. I have purchased replacement mattresses from another company since I cannot wait any longer.I definitely DO NOT recommend Zinus or any of their products and I will never purchase from them again. I will be getting the word out as well to the many other rental owners I network with and letting them know of my experience. The pictures I have included are the mattresses and mattress toppers that had been unboxed for 3-4 weeks. That is all they expanded.
M**
Too thick, soft and hot for mattress topper
So thick fitted sheets don’t reach the bottom of the mattress. Too soft and hot and doesn’t breath. Should have ordered a 1inch thick version. May be will use this for camping or as a mat on hard floor.
T**R
Unsure
Comfortable but didn't reduce any heat
K**
Very Comfy!
Very comfy. Happy with. Was leery when I saw it before it inflated, but was perfect within hours.Only con may be that it tears/picks easily, so get your mattress cover on right away to protect it.
S**L
Nice product
Very good quality. I wish it had cover.
C**N
La colchoneta está deforme.
The media could not be loaded. Quisiera saber cuando va a tener forma de colchoneta matrimonial. O si debo hacer algo para darle las medidas necesarias. Lo recibí el miércoles 21 de abril. Hoy es 24 abril. No lo he colocado en la cama, lo he dejado sobre la cama pensando que tomara forma pero no noto muchos cambios. Tiene forma irregular y no cubre el colchón matrimonial. Yo lo debo amoldar!? El oyó que se ve en el extremo no se quita con nada.
Trustpilot
4 days ago
1 month ago