RAINPOINT WiFi Water Timer, Brass Inlet & Outlet,No WiFi Hub, 2.4Ghz WiFi Compatible, TWG004WRF Hub (Lot >202108)

Over the last 3 years I have purchased 6 of the single timer versions of this product plus 2 hubs. We do not have an in-ground sprinkler system and these have worked wonderfully for our drip watering systems at various location in our yard, as well as multiple daily watering for new grass seed where patching bare spots or repairing damage. Each timer can be set up on the phone app with 3 daily schedules (when to start and how long to run), each of which can be on any day or days of the week. Since all of this is wifi instead of bluetooth, you can adjust this from anywhere you have internet access. There are also 3 rain delay choices of 24, 48 and 72 hours so that you can pause the schedules for each timer. Which leads to one of my minor but real disappointments in the app: you have to set the rain delays for each timer. So, in my case, I have to go into the settings for each of the now-eight timers one at a time and hit the rain delay. OMG, if it's raining in the front yard then it's also raining in the side and back yards, just give my the option of a universal switch that affects all the timers as a group! It would also eliminate the air-headed moments where I miss changing one of them as I go thru the whole group. My other minor complaint is that the battery holder is extremely hard to remove. Since it is obviously super-important that the compartment be waterproof, I get it, but I've actually broken a flange on a couple of them while trying to pull it out. I have now learned that it is a a bit easier to put your hands around the unit and push the holder out from the body rather than try to pull it out. And speaking of batteries, it is specified that you should not use rechargeable ones but I have done so from the start without any problems. They last throughout the entire season. I do wish the app would show battery strength tho. I've had one significant issue with the timers, repeated a couple times. and each time their tech support has promptly and thoroughly corrected it. That issue is that the coupling at the top (the part that screws onto the hose bib), can break from the weight and pull of a hose, so you have to be careful to minimize that tension as much as possible. However, each time one of them broke they promptly sent me a replacement timer. BTW, this 2-zone timer has addressed that issue by replacing the plastic coupler with metal one that I assume will hold up much better. So, I cannot recommend these timers strongly enough, especially if you go for the 2-zone model with the metal coupling.

The controllers work amazing. Easy to set up with the hub. Once the hub is set up, pairing is simple. The app is very easy to set up schedules and work flawlessly. However... I left them connected for the winter (thinking I could) and something inside seems to have broken as the units are both leaking from the casing and top of the water connection line. I reached out to support (within warranty period) and they are replacing BOTH units with a simple piciture / video. Really no hassle at all. I did order 2 new ones on amazon as well with Brass fittings (they did not have them when I bought the original plastic units) but the plastic ones worked fine for the season. I hope that taking them in in the winter prevents cracking in the future, I imagine water was still inside them or something even though I drained the hoses / turned off water line for winter. I also purchased 6 quick connect pieces that work for my setup to make taking them out for the season / putting them back in easier but those were from another company. TLDR Great support but bring them in over winter if you get cold temps.

The RAINPOINT WiFi Sprinkler Timer 2 has been a total game-changer for my lawn and garden. Setup was straightforward, and the app is very intuitive—scheduling and adjusting watering times from my phone is incredibly convenient. I love the flexibility it offers with multiple zones and smart watering features that help conserve water based on weather conditions. After about 6 months of regular use, one of the components started to malfunction. I reached out to RAINPOINT’s customer service and was genuinely impressed. They responded promptly, diagnosed the issue, and quickly sent a replacement part at no cost. Their professionalism and commitment to customer satisfaction really stood out. If you’re looking for a reliable, easy-to-use smart sprinkler system backed by exceptional support, this is a fantastic choice. Highly recommend

I have used this product since 2022 and it has been working just great. It makes watering the garder very easy. Great customer service.

Lasts 1-2 seasons in the Texas heat. Very helpful for automatic drip irrigation. Batteries typically last 1 summer. User interface is intuitive.

This is an easy to set up and reasonably long-lasting timer. I bought the “2 zone timer” initially - it comes with both a timer to hook to your hoses, and a hub to place indoors. Mine had a plastic fitting on top but I see they’ve upgraded to a brass fitting now, which is very helpful. It was easy to set up, from connecting to wifi to adding the device in the Alexa app, and it’s so helpful to just say “Alexa, turn on the gnome garden water for 10 minutes.” The original set lasted 3 years, stored indoors during winter to prevent freezing. This year though when I put fresh batteries in, the yellow timer was dead. I was very pleased to see they now sell just the timer - the hub was still working fine. So Amazon twisted my arm with a 15% discount and I pounced. Setting up the new timer was even easier; I just deleted the old one in the app, pressed the buttons per the directions to pair, and the timer was immediately ready to use. The two big physical buttons on the timer are very helpful - your spouse doesn’t have to unhook the timer to get a quick fill of water, you can just push the button. It blinks to show when it’s on. I also love how they include plumbing tape and rubber washers, so you get a good seal without drips. I did add a pressure regulator right above the timer to help the new one last even longer. There’s also a 5-year warranty now so I’m extremely pleased with the company’s support.

Several years ago I purchased the single-valve Rainpoint model RP-TTV103WRF, which also included the hub required for operation. I couldn't have been happier - it worked flawlessly. When I replanted a large area of my yard this year, I need more valves for more watering zones so I purchased this 2-Zone Wifi Timer, since the original single valve had worked so well. The instructions indicated I needed a hub too, but since I owned the original hub, the instructions seemed to indicated everything would be just fine pairing the old hub with the new valve. Alas, connecting the 2-valve unit with my original hub did work, but it was constantly losing connection between the original hub and the valve. I fumbled with this for a week, messing with wifi and hub locations and hub settings. I finally connected with Customer Service and they immediately identified that the software version of the old hub and my new 2-valve controller weren't compatible. They quickly sent a new, updated hub, and the 2-valve controller now works perfectly. No hassles, no dropout, no lags - just perfect. To my surprise, a few days after I received my new hub, Rainpoint Customer Service called me to be sure everything was fine. Wow, that's going above and beyond. The valves and hub now work flawlessly and the I recognize Rainpoint is a company that actually cares about their products and the success of the folks who buy them. Thanks Rainpoint - quality all around!

I've been working with the RainPoint 2 zone controllers since October of 2023. I started with one unit and then added 3 more in the spring of 2024 to max out my hub with 4 controllers (giving me 8 zones). Everything worked really well for a few weeks but eventually 2 of the units decided to stop working and would no longer connect to the hub. One was blinking white and red repeatedly over and over. RainPoint customer service was very responsive but the replacement units were very slow to ship when I needed them most. The process took a a week or two where my expectations were that they could simply place another Amazon fulfillment order which should have only been 1-3 days. They also didn't request for me to return the defective unit so I question whether they even care about the root cause of the defect. I learned that the controllers are not connected by WiFi but by low frequency proprietary radio signals. This helps save battery life and increases the signal distance but you cannot extend the range by adding more WiFi access points and can only do so by adding another RainPoint hub. I have not tried adding a 2nd hub yet. The software is a great start but has some shortcomings compared to the big brand irrigation controllers. Most significant is the rain sensing abilities. They ask you to put in your location but their location database does not accurately list the location I pinpointed. It was saying I lived in some place called Long Beach but there is no such location near me. They also have a different series called Smart+ which does have a high precision rain sensor but it is NOT compatible with the yellow zone controllers I purchased. Why not? Apparently there's even a different app for the Smart+ devices. Seems like a missed opportunity for them to be incompatible. The soil moisture sensors (green) are not always accurate and are too expensive to buy one for each of your zones. You should be able to share the soil sensing data across all your zones but it only allows you to pair with a single zone. And to change zones you have to get a screwdriver out and find a hidden button to re-pair it. Not intuitive or user friendly. The software also limits you to watering 3 times per day per zone. This should be at least 5-8 for those of us who would prefer to water in shorter intervals more frequently which is helpful for certain gardens / plant types, especially with drip irrigation / mysting. Otherwise everything worked pretty well and I am overall happy with these and still using them. In summary: - Please try to improve shipping time of replacement units when applicable - Please work on more frequent software updates and have a website dedicated to project management of customer requests, whether the request is valid and accepted by the product design team, prioritization, and estimated completion dates - Please make your Smart and Smart+ product lines compatible with each other or make a precision rain sensor for the Smart line as well. - Please fix the location database to accurately represent the location that someone selects.