I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

Freeform 28 Inch Large Luggage With Dual 360 Spinner Wheels

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Description

🧳 Travel smart, travel stylish — your ultimate companion for every journey!

TRAVEL READY SECURITY - Integrated TSA combination lock ensures your valuables stay protected and compliant with airline security standards.
BUILT TO LAST A DECADE - Backed by a 10-year limited warranty, this hardshell suitcase withstands the rigors of frequent travel with style.
LIGHTWEIGHT YET DURABLE - Crafted from scratch-resistant polypropylene, weighing just 9.6 lbs for easy handling without compromising toughness.
EFFORTLESS 360 MOBILITY - Glide through airports with oversized multidirectional spinner wheels designed for smooth, hassle-free travel.
SPACIOUS ORGANIZED INTERIOR - Generous 7176 cubic inches capacity with elastic straps, divider, and pouch to keep your belongings perfectly arranged.

The Samsonite Freeform 28-Inch Large Luggage combines lightweight, durable polypropylene construction with a spacious, well-organized interior and smooth dual 360° spinner wheels. TSA-approved security and a 10-year warranty make it a reliable, stylish choice for frequent travelers seeking hassle-free mobility and peace of mind.

Specifications

ASIN	B0B31PPQWJ
Best Sellers Rank	#331 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #1 in Carry-On Luggage
Brand Name	Samsonite
Capacity	7176 Cubic Inches
Color	White/Grey
Customer Reviews	4.3 out of 5 stars 18,139 Reviews
Handle Type	Telescopic Extendable Handle
Item Dimensions L x W x H	20.95"L x 13.8"W x 31.1"H
Item Type Name	Luggage- Suitcase
Item Weight	9.6 Pounds
Lock Type	Combination Lock
Manufacturer	Samsonite
Manufacturer Part Number	78257-1596
Manufacturer Warranty Description	10 YEAR LIMITED WARRANTY: Samsonite products are rigorously tested to ensure our products meet stringent standards. This bag comes with a 10-year warranty against defects in materials and workmanship.
Material Type	Plastic
Model Number	78257-4744
Number Of Pockets	2
Number of Handles	1
Number of Sections	1
Number of wheels	4
Other Special Features of the Product	Double-Wheeled Design, Expandable, Push-Button Telescoping Handle
Pattern	Solid
Shell Type	Hard
Size	Checked-Large Spinner
Storage Volume	7176 Cubic Inches
Strap Type	Stretchable
Style Name	Freeform Hardside Expandable Luggage
Theme	travel, lightweight, durability, mobility
UPC	043202953217
Water Resistance Level	Water Resistant
Wheel Type	Spinner

Reviews

T**N

11.03.2026

J**S

17.12.2025

L**A

26.04.2026

A**R

20.04.2026

S**Y

13.08.2023

L**W

30.03.2026

S**H

10.04.2026

J**R

12.02.2023

J**.

14.12.2025

A**Z

14.12.2024

M**N

24.02.2026

A**L

11.07.2025

D**Y

22.12.2019

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.

20108530₫

Duties & taxes included

In stock

Sold byAmazon VietnamDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vietnam.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews

Freeform 28-Inch Large Luggage with Dual 360° Spinner Wheels - Checked Suitcase - TSA Lock, Airline-Approved - Lightweight Durable Polypropylene Expandable Hardshell - White/Grey

Description

Specifications

Reviews

Common Questions