Dell Refurbished G15 5520 Gaming Laptop, Intel i5-12500H, 16GB DDR5, 512GB SSD, RTX 3050 (4GB GDDR6), 15.6"(39.62cm) FHD 120Hz 250 nits Display, Backlit KB, Win 11 + MSO'21, Dark Shadow Grey, 2.81kg

I received this product in one day delivery and I'll tell u what happened1) There was some hinge problem that whenever I close the lid I hear cracking sound then i order for a replacement2) The guy was from "Trouble Shooting" and he called me in afternoon as per my schedule for replacement but he told a strange story which i thought was fraud3) As i previously checked on their website some of them pasted the same story of "they can't come due to some reason so they want a pin over the call" and it was clearly mentioned in the email that I recieved for the pin to no give it over the call , also the guy mentioned in email which was technician was different from who was calling me4)so i refused to give the pin to which he replied that "you won't get your product replaced as no matter what u will have to give code over the pin"5) I called Amazon customer care to which they said "either they will refund or replace on 16"But I meant i recieved this on 10 then 6 day later , I mean what the hell6) I then called the customer service on consecutive issue to which they were giving false answers that "yeah it will get replaced on this date or this date etc.."7) then on 16 the technical guy came this time and checked for the product after I asked the person who called me to send them then the guy said your replacement will be done by Amazon serviceI mean seriously8) then i again called Amazon service to which they replied that" they can't get your product replaced due to some issue so they'll refund" i meant all this time the other guys were saying it will get done and this and that now this I was delaying my work due to this and now this idk I will hell not recommend Amazon for large amount of purchaseThis was my 2nd time in 2 years that I recieved defective laptop and it wasn't replacedAmazon is really bad at services only good for low amount of itemsAnyways coming to the product1) Performance is top notch and the heating issue see the thing is it was 12500h product and a 95w GPU so yeah I will heat even mine got to touch 95 while gaming but I don't matter cauz it was giving me the 120+ fps on ultra settings at apex legends2) sounds really good yeah loud and I liked it3) display is bit lagging in colors as it has wva panel instead of IPS but u won't regret as this panel is also good4)yeah this thing is heavy i don't know what they put inside of it but it is heavy 3kgs5) build is good yeah this laptop loves ur fingerprint so better watch for that but the quality is study except that mine was defective on hinge

Overall, great everyone say battery less but I get around 2.5 to 3 hour for normal that good for working and on gaming it last 1.5 to 2 hours.No noise no heating dor normal use

Perfect laptop for performance i5 13450hx with nvidia rtx 3050. Compared to hp victus in terms of processor and graphics card dell gt15 5530 is best.

I have purchased the DELL model G15 5530 MFG Year 2024 ( Win 11) 2 months back.The system is getting too much hot and freezes frequently. I am not able to do anything in this system.I paid a higher amount thinking that I can do some software development with this configuration and not for gaming.I contacted several times to DELL SUPPORT, they are not ready to collect my Laptop and check the issue.1 month I keep on contacting DELL support guys and wasting time since each day different support guys convey whatever coming to their head.They asked me to re-install the OS, update the drivers etc. I done that 3 times according to their guidance. Now they are asking additional amount to resolve the freezing issue. This system may freeze anytime, even before login, during the OS re-installation etc.I told them several times that this is under Warranty and I brought a new system just 1 month back and is of completely useless. Several days tried to catch the support guys, but they asked to go for a paid support and washing their hands. Really pathetic and horrible experience.Dear Dell support team,I already communicated several times to several support guys that I brought a working laptop, I have not purchased a "Lottery Ticket " to check my luck. I need to use this system with out any issues for at least a year. From the beginning I am struggling with this and getting frustrated. I will start writing reviews if you are not supporting me.How can you sell a malfunctioning laptop which is getting freeze multiple times in a day? It’s your duty to resolve the issue for new laptop. You are providing the H/W and S/W. just checking the H/W health and then washing the hands is not good. If there is a conflict, you need to resolve.What if the motherboard/any hardware is not compatible with the OS components ?But please make sure that this issue is getting resolved.You have to investigate, before washing your hands.Thank you.