Regalo Heritage and Home Wooden Extra Wide Stairway and Hallway Walk Through Baby Safety Gate with Mounting Kit

UPDATE - Aug 7th, 2024 I reached out to Regalo to inquire about the warranty and I was told they would NOT warranty the gate because I had bought it as a returned product and to go through Amazon instead. Consider now, does Regalo not warranty their products if purchased as a returned item or open box from a brick and mortar store like Target? What's the difference? With the gate installed, box/packaging disposed of, uninstalling and sending the parts anywhere (ordering and installing a new gate) was not worth my time so I modified the gate to overcome it's shortfalls in my original review. ORIGINAL REVIEW The Regalo Heritage wooden extra wide baby looks nice from a material and color standpoint. Installation is straightforward as with any baby gate. Instructions are easy to follow and hardware is adequate. That said, looks do not make up for function, especially in a product that is supposed to prevent injury or death of kids and or pets. The stress point where you pull the gate up is not mechanically fastened together. It is held with only a small dab of glue (only at the tip of the wood) and slight ribbing. All other corners of the gate are of the same construction. Once the gate frame separates completely, the grey balusters fall out of their retention holes because there is nothing holding them in place. The middle of the gate, where the two frames come together has no way to lock the two pieces together. The frames are always moving during use, making closing the gate tedious to keep everything aligned. In the photo you see I used a zip tie to hold the frames from moving. One each at the top and bottom. This fixed this issue. Every time you close the gate the latch post screws in ever so slightly and eventually needs to be adjusted out again or the gate will not latch well. Adding some thread locker to keep the latch post from screwing in should stop this. These issues would have easily been discovered if this gate was tested before commercial production. I learned all of this in less than 30 days of ownership and use. While there is a warranty, it is not worth anything because the construction is in complete question along with the safety claims given the construction techniques used in the gates production.

I am impressed with the gate. It is by far the best gate I have used. I was specifically looking for a solution that would work for my stairs where there is only a railing on one side, and this product works perfectly for that setup. Additionally, the gate itself is very strong, providing great peace of mind.

This gate is perfect if you’re looking for something that blends in nicely with your home decor—much more attractive than the standard chunky white gates. The only downside is that it can be a bit hard to close, especially if you're carrying a baby. Still, it’s sturdy, secure, and a great option overall!

The gate itself is decent and I like the look, but there are a couple of flaws. The installation isn’t the easiest even with all of the guides it comes with. The clip that supposed to keep the gate from popping off doesn’t work if you’re installing that side directed under a handrail since there isn’t enough room to slip it on from above. You could take the handrail off to do it, but that was more work than it’s worth for me. We have had the gate installed for a couple months now and it can be tricky to latch the top and the bottom together. We ended up removing the bottom latch and just latching the top for this reason. Likely not recommended by the manufacturer so take that for what you will. We have also seem some wear and discoloration where the 2 gate pieces slide together when extending and shrinking the gate. Overall though, we like the look and enjoy the gate. We didn’t want a cheap looking gate that you had to awkwardly step over the bottom part while also having to step on it since it’s on a stair or skip a stair.

Kinda janky but it lasted long enough to where we didn’t need it any more.