RUGCEL WINCH 13500lb Waterproof Electric Truck Winch 12V Synthetic Rope Winch with Hawse Fairlead,Wired Handle and 2 Wireless Remote,for Trailer and Wrangler in Car Lift

My husband got this winch for his new car hauler trailer. Works perfectly! Great buy!

Very solid winch for the money

This is my 3rd winch, and it's been my favorite. I haven't bought the high-end Warn winches because this is just mean for safety. I'm not intending to use it in normal off-roading. The first winch was a Quadratec Q9000, and then a Rugged Ridge Trekker 10k. The Rugged Ridge was awful. It never worked correctly, and the customer support was awful. I would send Rugged Ridge a video of the problem, and they would send some part where I was supposed to take apart and install. This winch came quick (2 days) and I loved it. I haven't had a chance to really stress it, so that will come this summer. But the winch was high quality and so were the components. Much better than my other winches.. Also, the instructions were far better than the other two. It's a full blown multi-page glossy instruction manual (8.5 x 11) with photos, etc. The manual control appears to be great quality and it locks into place. My only complaint is that the hook is shown to be red, and they sent black instead. The fairlead, rope, and remotes were all the correct color (red).

Seems to work well. Having trouble getting the wireless remotes to work. But seems decent other wise.

I haven't used it yet, but it feels like high quality.

I don't know much about winches so I focus on budget options. This one already paid for it self with one tow company free incident. A must for those that like to play on the mud.

This is the third winch I purchased from rugcell. First one, (12,000lb) the remotes weren't working and the wired remote connection area corroded. Second one (13,500 lb) the remotes would work 75% of the time and for no reason at all would simply not work so I would have to use the wired remote which always works but is very inconvenient as I have the winch mounted on their truck crane that I use to set monuments. So if I'm setting a piece of granite it is actually dangerous if the remote just simply stops working not to mention the inconvenience. Third one I bought (13,500) tonight this thinking there's no way another one will have the exact same issue. It did, same thing On top of that, no direct support with a response

Looking to upgrade my old winch. Very happy I purchased this Rugcel winch. Installed Very easy, lifted the water soaked log i needed to move. Will buy again when I upgrade my tractor.

Winch not working, contacted vendor for support, no response. Suspect the solenoid pack is broken. When trying to operate winch, cables get very hot fast. Update, winch is fine. I had hooked up the wires wrong. Support assisted promptly and issue was resolved.

Bought this to get me out of really sticky situations that I hopefully will never get myself into. The winch itself has a great finish, the rope appears of good quality. The fact it comes with 2 wireless remotes and one wired gives you tons of redundancy in controls. The wires to connect to the battery are heavy gauge and durable with quality connectors. The mechanism to decouple the winch is solid and easy to use. I can't comment on its capability since that sticky situation hasn't happened yet but I have faith it will work as intended

Use this to pull up my sea doo switch on to my can dock to get my switch out of the water after use

Use this winch on my car hauling trailer so it is for short durations and not very often. Works great but the remote needed the batteries changed almost immediately. The nylon rope doesn't kink like the metal ones can but if it gets stressed over a roller that doesn't roll smoothly the rope will smear. Otherwise it has performed well.

I am surprise by this winch. It is strong. Pulled tree stumps, loaded a 8 seater hot tub in a trailer. i have no regrets buying this one. I highly recommend this one