---
product_id: 39930268
title: "EncorePro 520 QD headset (Plantronics)– Works with Poly Call Center Digital Adapters – Acoustic Hearing Protection – Dual ear"
brand: "poly"
price: "3475678₫"
currency: VND
in_stock: true
reviews_count: 13
category: "Poly"
url: https://www.desertcart.vn/products/39930268-encorepro-520-qd-headset-plantronics-works-with-poly-call-center
store_origin: VN
region: Vietnam
---

# Dual-ear design for max focus Quick Disconnect tech for seamless switching Acoustic protection safeguards hearing EncorePro 520 QD headset (Plantronics)– Works with Poly Call Center Digital Adapters – Acoustic Hearing Protection – Dual ear

**Brand:** poly
**Price:** 3475678₫
**Availability:** ✅ In Stock

## Summary

> 🎧 Elevate your call game with comfort, clarity, and control.

## Quick Answers

- **What is this?** EncorePro 520 QD headset (Plantronics)– Works with Poly Call Center Digital Adapters – Acoustic Hearing Protection – Dual ear by poly
- **How much does it cost?** 3475678₫ with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.vn](https://www.desertcart.vn/products/39930268-encorepro-520-qd-headset-plantronics-works-with-poly-call-center)

## Best For

- poly enthusiasts

## Why This Product

- Trusted poly brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Plug & Play with Zero Hassle:** Poly Quick Disconnect compatibility means effortless switching between devices and adapters.
- • **Built to Last, Wherever You Go:** Durable cable construction ensures your headset keeps pace with your hybrid work lifestyle.
- • **Stay Immersed, Stay Productive:** Dual-ear wearing style blocks distractions so you can own every call.
- • **Hear Clearly, Protect Your Ears:** Advanced Acoustic Protection technology manages safe volume levels for long-term hearing health.
- • **Seamless Integration with Top Platforms:** Works flawlessly with Avaya, Genesys, and Cisco call center systems for professional-grade connectivity.

## Overview

The Poly EncorePro 520 QD headset is a durable, dual-ear wired headset designed for call center professionals working remotely or in hybrid environments. Featuring Quick Disconnect technology for easy device switching, advanced acoustic protection to safeguard hearing, and compatibility with major call center platforms like Avaya, Genesys, and Cisco, it delivers clear, distraction-free communication with long-lasting comfort.

## Description

The dual-ear EncorePro 520 Series smarter digital QD headset works with any Poly QD adapter for unlimited compatibility and lets your employees take calls from home or office, regardless of how they connect to a PC. Hybrid working has never been easier.

Review: Works fine with my hearing devices - I've got a hearing aid & a CI and my office is fairly noisy. I changed out the default ear pieces with over the ear pads so that they completely cover my ears and it makes phone conversations much easier now. I don't have telecoil enabled on my hearing devices anymore, so I haven't tried that feature yet. Although I think the sound is clear enough as-is.
Review: Great Headset - This is new, as described, and it did have the proper ear pads, not the cheap generic ones (very important). I love the binaural (2 ears). This has a 4 pin (regular) quick disconnect connection. I have it attached to my DA80 processor (volume, mute controls). Since the DA80 seems to break quicker than the headsets, I like the ability to buy them separately. Shipping was very fast, and would definitely recommend to a friend. The headband is quite snug, but that will probably get a little looser in time. My very, very old one (same model) was stretched out a bit. I can't even remember when I purchased the other one; I certainly got my money out of it as I expect that I will with this one. I've been work from home for 15 years, and have always purchased my own equipment. This way I get what I like. ***UPDATE*** I was just mentioning this product to a co-worker of mine. I was reading a review, and realized that I had run into my own review. LOL So I thought I'd take a moment to mention that I still have this very same headset and it is still working perfectly. The headband did loosen up just enough and is still extremely comfortable. I've been in customer service for over 40 years and I have swear by Plantronics products. I still highly suggest getting this with the quick disconnect from the DA-80 (required by my company) because that is going to go bad before the headset. My DA-80 mute button gets lots of use LOL Although I purchased that at the same time as the headset and it's still going strong. Also I wish they would make it more clear in the description; this does have a USB connection. **UPDATE*" Still going strong as of today October 13, 2025! I wanted to mention someone else's review said that it could not be noise canceling because the headset was too big for them. That's not how nice canceling works noise canceling comes from the microphone and yes it is noise canceling. And just make sure that you know it is a USB connection. And for my company I have to order separately a DA80.

## Features

- Ideal for: The call center employee working from home or moving to cloud communications. Stay distraction free with dual-ear wearing style
- Connectivity: Work hassle-free with Poly Quick Disconnect technology. Works with Poly Digital Adapters
- Durability: Take your headset anywhere without worrying about breaks, thanks to durable cable construction
- Acoustic Protection: Save hearing across the organization with acoustic protection that manages safe volume
- Integration: Works with Avaya, Genesys, & Cisco call center platforms

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B00T8LWXZ2 |
| Age Range (Description) | Adult |
| Audio Driver Type | Dynamic Driver |
| Best Sellers Rank | #227 in Telephone Headsets |
| Cable Feature | Retractable |
| Compatible Devices | Telephones |
| Connectivity Technology | Wired |
| Control Method | Touch |
| Control Type | Elevation, Horizontal pitch, Roll |
| Customer Package Type | Standard Packaging |
| Customer Reviews | 3.5 3.5 out of 5 stars (77) |
| Date First Available | October 30, 2014 |
| Earpiece Shape | Rounded |
| Generation | 2 |
| Global Trade Identification Number | 00017229144712 |
| Hardware Interface | 3.5mm Audio |
| Headphones Jack | 3.5 mm, 6.35 mm |
| Included Components | Headset |
| Input Device Interface | Audio jack |
| Is Discontinued By Manufacturer | No |
| Item Weight | 5.9 ounces |
| Item model number | HW520 |
| Manufacturer | Poly |
| Material | Metal |
| Model Name | EncorePro 520 |
| Noise Control Features | sound isolation, noise cancellation |
| Number of Items | 1 |
| Product Dimensions | 7 x 5.4 x 2.2 inches |
| Sensitivity | 24 dB |
| Series Number | 520 |
| Special Feature | Comfortable, Durable, Flexible Microphone, Quick Disconnect, Secure, SoundGuard Technology |
| Supports Bluetooth Technology | No |
| UPC | 197029632739 024606656584 017229144712 |
| Units | 1.00 Count |
| Water Resistance Level | Not Water Resistant |
| Wireless Communication Technology | Quck Disconnect |

## Product Details

- **Brand:** POLY
- **Color:** Black
- **Ear Placement:** Over Ear
- **Form Factor:** Over Ear
- **Noise Control:** Sound Isolation

## Images

![EncorePro 520 QD headset (Plantronics)– Works with Poly Call Center Digital Adapters – Acoustic Hearing Protection – Dual ear - Image 1](https://m.media-amazon.com/images/I/61Syn9KgSRL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Works fine with my hearing devices
*by A***R on August 31, 2019*

I've got a hearing aid & a CI and my office is fairly noisy. I changed out the default ear pieces with over the ear pads so that they completely cover my ears and it makes phone conversations much easier now. I don't have telecoil enabled on my hearing devices anymore, so I haven't tried that feature yet. Although I think the sound is clear enough as-is.

### ⭐⭐⭐⭐⭐ Great Headset
*by N***Y on November 23, 2021*

This is new, as described, and it did have the proper ear pads, not the cheap generic ones (very important). I love the binaural (2 ears). This has a 4 pin (regular) quick disconnect connection. I have it attached to my DA80 processor (volume, mute controls). Since the DA80 seems to break quicker than the headsets, I like the ability to buy them separately. Shipping was very fast, and would definitely recommend to a friend. The headband is quite snug, but that will probably get a little looser in time. My very, very old one (same model) was stretched out a bit. I can't even remember when I purchased the other one; I certainly got my money out of it as I expect that I will with this one. I've been work from home for 15 years, and have always purchased my own equipment. This way I get what I like. ***UPDATE*** I was just mentioning this product to a co-worker of mine. I was reading a review, and realized that I had run into my own review. LOL So I thought I'd take a moment to mention that I still have this very same headset and it is still working perfectly. The headband did loosen up just enough and is still extremely comfortable. I've been in customer service for over 40 years and I have swear by Plantronics products. I still highly suggest getting this with the quick disconnect from the DA-80 (required by my company) because that is going to go bad before the headset. My DA-80 mute button gets lots of use LOL Although I purchased that at the same time as the headset and it's still going strong. Also I wish they would make it more clear in the description; this does have a USB connection. **UPDATE*" Still going strong as of today October 13, 2025! I wanted to mention someone else's review said that it could not be noise canceling because the headset was too big for them. That's not how nice canceling works noise canceling comes from the microphone and yes it is noise canceling. And just make sure that you know it is a USB connection. And for my company I have to order separately a DA80.

### ⭐⭐⭐⭐⭐ Outstanding sound & comfort.
*by K***T on December 16, 2016*

This is a great headset -- crystal clear on my end when used with the Vista M22 amplifier, and listeners on the other end tell me (1) I'm very clear and (2) the background noise that I hear around me in my own office, they can't hear at all. I'm remembering why Plantronics is the professional call center standard and why I've been so satsified with them in the past.

## Frequently Bought Together

- Poly Plantronics Encore Pro HW520 - Headphones Black
- Poly Plantronics EncorePro HW510 OnEar Headset wired
- Plantronics DA85 USBC Audio Processor

---

## Why Shop on Desertcart?

- 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016
- 🌍 **Shop Globally** — Access 737+ million products across 21 categories
- 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price
- 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members)
- 🔒 **Secure Payments** — Trusted payment options with buyer protection
- ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews

**Shop now:** [https://www.desertcart.vn/products/39930268-encorepro-520-qd-headset-plantronics-works-with-poly-call-center](https://www.desertcart.vn/products/39930268-encorepro-520-qd-headset-plantronics-works-with-poly-call-center)

---

*Product available on Desertcart Vietnam*
*Store origin: VN*
*Last updated: 2026-03-18*