Wantek Phone Headsets,Telephone Headsets for Office Phone with Mute Compatible with Polycom Avaya ShoreTel Toshiba Nortel Landline Desk Phones

I like it, but with a caveat. I bought this 7 months ago and work with it every day. Sound is good, function is good, and it's comfortable. However, this headset just stopped working today. It does not get at all abused. Puzzling. The microphone stopped working. I am buying another one to replace it because I like it and don't want to spend $100 on a different set. I'm hoping this next set stays working. Except for that, it's great. Quick update. I got ahold of the seller through Amazon and they are replacing the headset with no hassles. Response from Wantek was very quick and they were completely helpful. I am raising my rating to 5 stars. Great service! Thank you! I love the product and use it every day for work.

REVISED 1/12/18: Within a day of posting my original review, much to my surprise, the company contacted me apologizing for the dud and offered to send a replacement. I thought sure, why not? The new one came promptly and now I'm a happy camper. The audio is clear and volume is fantastic. The other person was able to hear me with no problems. If my company needs more hands-free headsets, we will definitely be using this company and brand. Thanks! ORIGINAL: Ordered because another employee had the mono set and loves it. Immediately after plugging into my phone there was a loud buzzing in the ear piece and then a burning plastic/wire smell from the volume control switch then no sound whatsoever. I had my co-worker plug the set into his phone and he also got the loud buzzing sound as well and was not able to hear the caller and they were not able to hear him. As a positive though, the set was very comfortable and shipping was quick.

This is just one of the many times I have purchased it. It's a great product, especially for Mitel and Polycom. It works wonderfully. I bought it in bulk for the purpose of keeping a reserve and sending it to another country.

Didn’t work. Would make the phone line turn on and off by itself. Mic also didn’t work. Other people couldn’t hear me talk at all. Tested it by calling my cell. No sound at all. Threw it away.

Yes, this is compatible with 'regular' old landline phones. In my case, that's a Panasonic KX-TG4771 corded desktop phone. The phone came with a cordless phone bundled, and I had the same brand of headset for the cordless unit. Unfortunately, the 2.5mm jack stopped working. (And, side note, I got pretty tired of replacing the cordless batteries.) Rather than buying a whole new phone system, I tried this. Glad I did! Pros: Sound quality, incoming at least, is plenty loud and steady—no crackling or hissing noises. It seems likely this is a much more robust way to attach a headset vs. the 2.5mm jacks; time will tell. It's comfortable and very light; can wear it for long times with no discomfort. The quick disconnect is very handy as you can easily decouple and go for a beverage refill. Both the mute and volume controls work perfectly. The build quality is quite decent. Cons: Well, compared to having the old headset attached to a cordless (i.e., walkabout) phone, this one of course leaves you tethered to your desk. Of course, that's not a con of the headset; more of my mindset! The microphone (outgoing) volume *might be* a little low, had one person complain early on. Since then, I make sure the mic is close and that seems to do the trick. The volume switch could use better visual indication of which way is up and down. There are *tiny* tick marks on the side, but you better have good eyes and good light if you want to see those. Overall: For the price, this is a great headset for those few of us who actually still engage in the ancient art of talking to people!

I bought it for myself in order to better do my job it is a excellent product works perfect with our office phone system exactly what I was looking for very comfortable I rate it #1 as a matter of fact now the boss is ordering one for every phone in the office I highly recommend this product

SET UP: Setting the headset up was easy (just plug and play with my Polycom VVX 411 desk phone). I liked the adjustable headband and mic arm - not just up and down but side to side. SOUND: At first I found the microphone picking up on my breath - sounded like wind or forceful breath when I talked - but moving the mic arm up above my lips and out to the side a little helped. I asked several clients if I sounded ok and they said they could hear me. I could hear them just fine as well. I wouldn't say the sound quality was great, but good enough for a $30 headset. COMFORT: After about 15-20 minutes of wear, the plastic cushion on the reverse side of the ear cushion started hurting. Perhaps I have a sensitive head/scalp, but I'm a woman with curly hair so I already had some amount of built-in cushion between my head and the plastic piece. The material is somewhat flexible and definitely stays put, but I found it hard and uncomfortable, so I am returning it. Might try their model with two headphones if I don't find a comparably-priced headset with better reviews.

I oversee operations in a call-centric department for a Florida non-profit, and in a push to modify our operating strategy to that of a true call center, I purchased this headset as a proof-of-concept model for upline management. This headset works great with the Plantronics Vista M22 Amplifier with Quick Disconnect, and the padding on both earpieces is sturdy yet comfortable. The microphone is sensitive enough to pick up even the slightest whisper from the call agent, but background noise is not heard at all. All in all, it's a great product and a cost-effective way to get Plantronics-quality equipment without having to pay Plantronics prices - an absolute must-buy!

Cuffie perfette per il call center.

Excellent produit qui repond tout à fait à mes attentes

We're using these in the office and they are working really well. Great sound, comfortable as well. Was the best option that we found compatible with our phones.

Crystal clear speech, comfortable when in use can be worn without discomfort

Great headset, i'm using it with a Cisco CP-8841. Where I work, they don't provide us with headsets, so I went ahead and purchased it, plugged it into the back of the phone, and voilà! It's very comfortable, and the sound is great. You can mute the phone momentarily by pressing a button on the cord, but you have to keep it pressed for continued muting. I previously purchased an adapter cord that was supposed to allow to use a regular 3.5mm earbuds/headphones with mic, but I had a lot volume and noise problems with that. Purchase this Wantek headset and be happy!