Lunderg Early Alert Bed Alarm for Elderly Adults - Wireless Sensor Pad & Pager - with Pre-Alert Smart Technology - Safety Bed Alarms and Fall Prevention for Elderly and Dementia Patients

Lunderg Alert ChairI bought the Lunderg bed/chair alarm system to help me care for my wife who is going through the last stage Alzheimer’s. I love the safety it provides for my wife and the peace-of-mind it gives me. In addition, as you’ll read below I’m very much impressed with the not only the company itself but also its outstanding customer service and support. As my review of this product, I’m posting the email I recently sent to Lunderg relating to both the product and their customer service support.To whom it may concernI am very much impressed with both your products and most recently, my experience with your truly outstanding customer support!I first purchased your bed/chair alarm system in early May and have been using it for my wife who’s going through late Alzheimer’s. I just want to say what a fantastic device you have! No kidding. In the relatively short time I’ve had it, It’s notified me of her attempts to exit both the bed and chair more times than I can count. That in itself fully justifies my primary purpose for purchasing it. More than that though, it enables me to take my eyes off of her for short periods. I find I’m actually starting to accomplish small household tasks without the constant worry about my wife falling from the bed or chair. That might not sound important to some, but when you’re caring 24 x 7 for a loved one who can no longer effectively communicate and isn’t physically strong enough to stand, sit or walk without help (but doesn’t realize it), it’s critical. But enough of that, here’s the reason I’m writing.The chair pad stopped working and nothing I tried would fix it. I looked at a couple videos but under the circumstances didn’t have much down time to research the problem in depth myself. I sent an email to Lunderg explaining what happened and asking for help to repair the device or for a replacement. This was yesterday, a Saturday. Today - Sunday (< 24hrs later), I received a response email from Agna Pauraite, the Lunderg “Customer Happiness Officer!” Agna sent along clear instructions on what may have happened with the chair pad. I followed her simple instructions and the problem resolved immediately. My quality of life was immediately restored. (Did I mention she responded to my issue on a Sunday.)I’m 71 years old and can recall maybe 2-3 times in my lifetime I’ve seen customer service coming even close to this level of perfection. I’m so impressed with the product and Agna’s personalized customer service that I’ve just ordered an additional bed/chair combo for use at another location.Thanks again and keep up the great work!Kevin Fabre“Happily” Satisfied CustomerSent from my iPhone

We loved this device. The vibrate option allowed me to wake when dad woke and allowed my spouse to sleep as they are still working full time.It was perfect, we even ordered the call bell and that’s awesome. Over the course of these last 5 months, the alarm would not stop even when pressing stop, we would have to turn it off and back on. Then we started having to turn it off and back on multiple times to make it stop alerting. We replaced the batteries. No help. Re-did the set up, no help.Now during the 6th month, dad has gotten out of bed dozens of times without the alarm going off and last night at 5:01 am he literally slid out of bed so softly, but this stupid alarm didn’t go off until 20 mins later when I was picking him up. This is a safety hazard not a help and I urge you to go with a different system because I’m so disappointed.Also, there needs to be a way to replace the transmitter batteries and hook more than one device up because you need two receivers if you get the bed alarm, chair alarm and call button. Makes no sense

We bought this bed pad alarm for our mother with Alzheimer’s to alert us at night if she got out of the bed. It has been the best purchase we made. The peace of mind that allows us to sleep at night has been a God send. At night she would get up to go to the bathroom and the alarm now wakes us up to alert us that she has her feet on the ground and is getting up. Along with Hello Baby monitors in her room we can see everything she is doing without always interacting with her. The three setting of loud, low, or just buzzing gives us flexibility on what we want for alerts. Installation was quick and easy. We only use it on her bed and would highly recommend this product. As caregivers, this lets us sleep. We have been using it for 8 months now and the pad has worked as designed.

Great products. Alarm goes off in "real time". I had another brand and the alarm did not go off immediately, leading to the patient being out of the bed before I could get to her. The only reason I did not give 5 stars is that the blinking green light on the monitor keeps me up at night.

This has been a great aid in assisting an elderly parent. The early alert when the person sits up has been very helpful. The product is well designed and easy to setup & use. We have had no false alarms or missed events to date but it’s been a short period of time.

I wish I knew about this bed pad alert sooner, works great! My mom has dementia and once I get the alert, I’m able to get to her room before she opens the door. She always says “wow I can’t believe we always meet at the door LOL”

I care for 85 yo stroke victim who is a great fall risk... It gives a great warning and prevented falls and possible injury... would highly recommend

Works perfectly to alert staff, keeping dad safe!